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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-02-2017, 16:40   #1 (permalink)
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LG LS990 Disable Hands Free Activation Failed!


Code:
Checking data...OK
Platform: LG Qualcomm
Selected port: COM195
Selected model: LS990
Reading info...
IMEI: 352596-06-099454-9
Android version: 5.0.1
Battery level: 6%
SW Version: LS990ZV8
Mode: Emergency
Initializing flash...OK
SW version: LS990ZV8_04
Android version: 5.0.1
LAF Version: 1.1
Product ID: PT01S140627002138
IMEI: 352596-06-099454-9
Target operator: SPR
Hardware: rev_10
Send SPC...Failed!
Performed by 2.7.0 Software version.

Help Me Octupus Team
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Old 08-02-2017, 17:04   #2 (permalink)
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Hello.

Please connect the phone in Normal Mode and repeat the operation once again.
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Old 08-02-2017, 17:47   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please connect the phone in Normal Mode and repeat the operation once again.

Code:
Checking data...OK
Platform: LG Qualcomm
Selected port: COM195
Selected model: LS990
Reading info...
IMEI: 352596-06-099454-9
Android version: 5.0.1
Battery level: 6%
SW Version: LS990ZV8
Mode: Emergency
Initializing flash...OK
SW version: LS990ZV8_04
Android version: 5.0.1
LAF Version: 1.1
Product ID: PT01S140627002138
IMEI: 352596-06-099454-9
Target operator: SPR
Hardware: rev_10
Send SPC...Failed!
Performed by 2.7.0 Software version.
Same Here
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Old 08-02-2017, 17:59   #4 (permalink)
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You need open COM port for disable HFA. Or install HiddenMenuCall and choose Lab Network
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Old 08-03-2017, 07:40   #5 (permalink)
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Quote:
SW Version: LS990ZV8
Mode: Emergency
To perform "Disable Hands Free Activation" operation phone must be connected directly to PC in Normal Mode, not in Emergency Mode.

Last edited by Octopus box; 08-03-2017 at 08:14.
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Old 08-03-2017, 11:11   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
To perform "Disable Hands Free Activation" operation phone must be connected directly to PC in Normal Mode, not in Emergency Mode.

Code:
Checking data...OK
Platform: LG Qualcomm
Selected port: COM162
Selected model: LS990
Reading info...Failed!
Port busy
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Phone firmware version: LGLS990AT-00-ZV8-SPR-US-JAN-22-2015+04
Kernel version: 3.4.0-perf-g7b991c8 (lgmobile@LGEARND13B8) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Thu Jan 22 18:11:05 KST 201
Android version: 5.0.1
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Send SPC...
Performed by 2.7.0 Software version.
Modem No Open
Spc Code Need
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Old 08-03-2017, 12:21   #7 (permalink)
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Quote:
Port busy
This notification means that connection to phone is being blocked by third party Software on your PC. Please close all other Software before processing the phone (Android file managers, modem dashboards, etc.).

To process the phone You need to:
1. Connect the phone directly to USB port of PC motherboard.
2. Select "Charge Only" connection mode on phone.
3. Follow Software prompts (enter ##3424# code, when it'll be prompted by Software).
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