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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-30-2015, 12:43   #1 (permalink)
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Lg ls990 unlock success but still locked


UNLOCK LS990 SPRINT version 5.0.1 not rooted ,it says successful but phone still locked shows invalid sim:
Welcome to Octoplus/Octopus Box LG Software version 2.1.3
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM446
Selected model: LS990
Reading info...
Model ID: LGLS990
IMEI: 352596-06-421711-1
Android version: 5.0.1
Battery level: 88%
Mode: Normal
Firmware compiled date: Jan 05 2015
Firmware compiled time: 01:00:00
Firmware released date: Jun 1 2015
Firmware released time: 13:38:45
SW Version: MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
IMEI: 352596-06-421711-1
SPC: 000000
MEID: 35259606421711
Mobile ESN: 80C93CCB
SSD_A: 6CAADE5CE6EDAAC3
SSD_B: DB709E164BAADB8B
AKEY: 5106299895552744014
OTKSL: 990008
NAM Name: Sprint
User Lock Code: 1457
Sending unlock files...
Initializing ADB...OK
Waiting for phone...OK
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Creating Carrier backup...OK
Unlocking...OK
Phone successfully unlocked!
 
Old 11-30-2015, 12:53   #2 (permalink)
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Hello.

To unlock LG LS990, please do the next:
1. Write "ls990zv4_04.51101" firmware from the Support Area.
2. Repeat "Unlock" operation.

Currently no other solution for unlock of LG LS990.
 
Old 12-01-2015, 04:12   #3 (permalink)
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I downgraded to that version,same issue (says unlocked but still locked),then I rooted the phone and installed octopus Lg version 2.1.1 and got it unlocked by old method,your new method of unlocking Lg sprint phones without root I assume it's not working!!
 
Old 12-01-2015, 11:33   #4 (permalink)
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We will research what could cause problem with new "Unlock" method and will try to fix this issue as soon as possible.
 
Old 12-02-2015, 21:43   #5 (permalink)
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thank you sir,if there's a test software need to test ,I have many LG sprint phones to test.
 
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