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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-06-2014, 10:35   #1 (permalink)
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Lg-lu6200 service disabled


Welcome to Octoplus/Octopus Box LG Software version 1.6.2
7/6/2014 1:48:52 PM > Searching Diagnostic Ports...7/6/2014 1:48:52 PM > OK
7/6/2014 1:48:52 PM > --------------------------------------------------------------------------------
7/6/2014 1:48:52 PM > Platform: LG Qualcomm
7/6/2014 1:48:52 PM > Selected port: COM7
7/6/2014 1:48:52 PM > Selected model: LU6200
7/6/2014 1:48:52 PM > Reading info...7/6/2014 1:48:52 PM > Failed!
7/6/2014 1:48:52 PM > Port busy
7/6/2014 1:56:56 PM > Searching Diagnostic Ports...7/6/2014 1:56:56 PM > OK
7/6/2014 1:56:56 PM > --------------------------------------------------------------------------------
7/6/2014 1:56:56 PM > Platform: LG Qualcomm
7/6/2014 1:56:56 PM > Selected port: COM23
7/6/2014 1:56:56 PM > Selected model: LU6200
7/6/2014 1:56:56 PM > Reading info...7/6/2014 1:56:57 PM > OK
7/6/2014 1:56:57 PM > Mode: Normal
7/6/2014 1:56:57 PM > Firmware compiled date: Jun 12 2013
7/6/2014 1:56:57 PM > Firmware compiled time: 09:10:05
7/6/2014 1:56:57 PM > Firmware released date: Jun 12 2013
7/6/2014 1:56:57 PM > Firmware released time: 09:10:05
7/6/2014 1:56:57 PM > SW Version: M9600B-SCAQSVZD-3.6.266
7/6/2014 1:56:57 PM > Switching to Serial Port...
7/6/2014 1:56:57 PM > Found port COM24
7/6/2014 1:56:57 PM > Searching Diagnostic Ports...7/6/2014 1:56:57 PM > OK
7/6/2014 1:56:57 PM > Switching to Serial Port...
7/6/2014 1:56:57 PM > Found port COM24
7/6/2014 1:56:57 PM > Searching Diagnostic Ports...7/6/2014 1:56:57 PM > OK
7/6/2014 1:56:57 PM > Unlocking...
7/6/2014 1:56:57 PM > Reading NVM...7/6/2014 1:59:10 PM > OK
7/6/2014 1:59:10 PM > Backup saved to "LU6200_Bad_06-07-2014_13-56-57.NVM"
7/6/2014 1:59:10 PM > Switching to Serial Port...
7/6/2014 1:59:10 PM > Found port COM24
7/6/2014 1:59:10 PM > Switching to Download mode...7/6/2014 1:59:30 PM > OK
7/6/2014 1:59:30 PM > Initializing flash...7/6/2014 1:59:30 PM > OK
7/6/2014 1:59:30 PM > Reading partition...7/6/2014 1:59:31 PM > OK
7/6/2014 1:59:31 PM > Searching security area...7/6/2014 1:59:31 PM > OK
7/6/2014 1:59:31 PM > Reading security area...7/6/2014 1:59:38 PM > OK
7/6/2014 1:59:38 PM > Backup saved to "LU6200_Bad_06-07-2014_13-59-31.SEC"
7/6/2014 1:59:47 PM > Analyzing security...7/6/2014 1:59:52 PM > OK
7/6/2014 1:59:52 PM > Switching to Normal mode...
7/6/2014 2:01:12 PM > Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect cable and press "Ok" button
7/6/2014 2:01:30 PM > Found model SCAQSVZQ* ÿd at port COM23
7/6/2014 2:01:35 PM > Searching Diagnostic Ports...7/6/2014 2:01:35 PM > OK
7/6/2014 2:01:35 PM > Checking data...7/6/2014 2:01:35 PM > OK
7/6/2014 2:01:35 PM > Writing NVM...7/6/2014 2:01:36 PM > OK
7/6/2014 2:01:36 PM > NVM succesfully repaired.
7/6/2014 2:01:36 PM > Phone successfully unlocked!
7/6/2014 2:01:36 PM > Switching to Serial Port...
7/6/2014 2:01:36 PM > Found port COM24
7/6/2014 2:01:36 PM > Internal error! Error code: Z1AL3CAS2Q
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Old 07-08-2014, 09:02   #2 (permalink)
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Do the next:

1. Fully charge phone's battery by using external charger.
2. Re-flash the phone with the firmware from the Support Area.
3. Make Unlock again.
4. Post here the result.
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Old 07-08-2014, 15:18   #3 (permalink)
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his condition was like you .. you try to check the serial and IMEI
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