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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 08-13-2019, 23:50   #1 (permalink)
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Lg m-x210apm error [Answered]


Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APMX210APM20e
IMEI: 355437-10-154247-5
Android version: 8.1.0
Battery level: 57%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr 4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-154247-5
Bluetooth address: AC:F6:F7:2D:9B:90
Wi-Fi MAC address: 64:C2E:98:0E:7E
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: odane23smith
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 112 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...Failed!
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
LAF Error: 80000121.
Trying second method...Failed!
LAF Error: 00000000.
Unlock operation is currently not supported for your phone's
firmware.
Error code: ZXCSIMMISC
Performed by 2.9.5 Software version.
Connecting to server support2.octoplusbox.com:82...OK
Authorizing...OK



CAN this phone firmware be downgraded back to android 7 for possible unlock ? i"ve been getting lots these phones for unlock an there's no unlock from octoplus LG OR OCTOPLUS SUITE FOR LG CODE SEARCH
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Old 08-14-2019, 08:28   #2 (permalink)
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Hello.

Please put the phone into Download mode and perform Read info operation, post here log we will check it.
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Old 08-14-2019, 21:22   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.9.5.06
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APMX210APM20e
IMEI: 355437-10-154247-5
Android version: 8.1.0
Battery level: 51%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20e-310-410-APR-04-2019-
ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190509004651
IMEI: 355437-10-154247-5
Target operator: ATT
Hardware: rev_10
Unlocking...
Switching to Normal mode...
Found model LMX210AP: h at port COM19
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging"
option
6. Connect the cable and check, whether ADB interface has
appeared in PC Device Manager.OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: odane23smith
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 272 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Skip Read/Write QCN
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the
cable (or P999 cable))
3. Connect cable and press "Ok" button.
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...Failed!
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
LAF Error: 80000121.
Trying second method...Failed!
LAF Error: 00000000.
Unlock operation is currently not supported for your phone's
firmware.
Error code: ZXCSIMMISC
Performed by 2.9.5.06 Software version.
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Old 08-14-2019, 22:12   #4 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.9.5.06
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM7
Selected model: LMX210APM
Reading info...
Could not detect mode!
Performed by 2.9.5.06 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APMX210APM20e
IMEI: 355437-10-154247-5
Android version: 8.1.0
Battery level: 52%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr 4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-154247-5
Bluetooth address: AC:F6:F7:2D:9B:90
Wi-Fi MAC address: 64:C2E:98:0E:7E
SPC: 000000
Performed by 2.9.5.06 Software version.
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Old 08-15-2019, 09:02   #5 (permalink)
Product Supporter
 
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Posts: 1,364
Member: 2891705
Status: Offline
Thanks Meter: 214
Hello.

Quote:
CAN this phone firmware be downgraded back to android 7 for possible unlock ?
Unfortunately, this phone can't be downgraded, please, don't downgrade firmware version, if it is not necessary.


Quote:
Downgrade may lead to phone damage!
Writing phone firmware is at your own risk!
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