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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-21-2018, 22:45   #1 (permalink)
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LG M153 Cricket Unlock problem [Answered]


Hello, i have LG M153 i did simply Unlock option and phone get failed and now IMEI is : 0-06...

PLS help me Octopus team. at least to recover IMEI:


LOG :


Checking data...OK
Platform: LG Qualcomm
Selected port: COM61
Selected model: M153
Reading info...
Model ID: LG-M153
IMEI: 353431-09-xxxxxx-3
Android version: 6.0.1
Battery level: 65%
SW Version: M15311d
Mode: Normal
Firmware compiled date: Apr 03 2017
Firmware compiled time: 01:00:00
Firmware released date: Dec 5 2017
Firmware released time: 15:04:34
SW Version: MPSS.JO.2.0.c1.2-00026-8909_GEN_PACK-1
IMEI: 353431-09-962525-3
Bluetooth address: 00:3D:E8:6438
Wi-Fi MAC address: 00:3D:E8C:7A:59
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "M153_3534310xxxxxxx3_21-11-2018_15-26-27.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...Failed!
Reading security area...OK
Backup saved to "M153_3534310xxxxxxxx3_21-11-2018_15-32-09.SEC"
Writing security area...OK
Switching to Normal mode...
Trying to enable Diagnostics ports...Failed!
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager.Failed!
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager.
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Press "Ok" button
Trying to enable Diagnostics ports...Failed!
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Diagnostics ports are enbled!
Switching to Serial Port...Failed!
Trying to enable Diagnostics ports...
Checking root access...
Phone is not rooted.
Please, root the phone manually!
Performed by 2.8.8 Software version.

Last edited by Octopus box; 11-22-2018 at 06:09.
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Old 11-22-2018, 06:08   #2 (permalink)
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Hello.

Please write back Security backup "M153_3534310xxxxxxxx3_21-11-2018_15-32-09.SEC" and QCN backup "M153_3534310xxxxxxx3_21-11-2018_15-26-27.qcn".

Then repeat the unlock operation using the latest Software version from the Support Area (here is direct lick for You: https://drive.google.com/open?id=1It...BWjf1Ry82KzPUe).

Also when connect the device You need to select "File transfer" mode"and press "ALWAYS" - this is important to successfully perform the operation!

Last edited by Octopus box; 11-22-2018 at 08:54.
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Old 12-26-2018, 20:58   #3 (permalink)
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need QCN Backup fot M153, pls.
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