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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-07-2018, 17:52   #1 (permalink)
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LG MS210 Write Firmware problem [Answered]


Welcome to Octoplus/Octopus Box LG Software version 2.8.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM73
Selected model: MS210
Reading info...
Model ID: LGMS210
IMEI: 353662-08-082654-8
Android version: 7.0
Battery level: 66%
SW Version: MS21010h
Mode: Emergency
Initializing flash...OK
SW version: LGMS210AT-00-V10h-MPCS-US-MAR-16-2017-ARB00+1
Android version: 7.0
LAF Version: 1.1
Product ID: CH31S161221004286
IMEI: 000000-00-000000-0
Target operator: MPCS
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "ms21010h_01_0316.oct"...Failed!
File declared for different phone model!
Performed by 2.8.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM73
Selected model: MS210
Reading info...
Model ID: LGMS210
IMEI: 353662-08-082654-8
Android version: 7.0
Battery level: 66%
SW Version: MS21010h
Mode: Emergency
Initializing flash...OK
SW version: LGMS210AT-00-V10h-MPCS-US-MAR-16-2017-ARB00+1
Android version: 7.0
LAF Version: 1.1
Product ID: CH31S161221004286
IMEI: 000000-00-000000-0
Target operator: MPCS
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "m21010h_01_0316.oct"...Failed!
File declared for different phone model!
Performed by 2.8.0 Software version.


i dont understand i already dowload 2 firmware form support and bouths has
failed flashing pls any tip
phone vercion is SW Version: MS21010h
in support section there is 3 firmware
m21010h_01_0316.oct
MS21010g_03_0114.oct
MS21010i_00_0407.oct

i have flashed MS21010i_00_0407.oct and give me error
Welcome to Octoplus/Octopus Box LG Software version 2.8.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM73
Selected model: MS210
Reading info...
Model ID: LGMS210
IMEI: 353662-08-082654-8
Android version: 7.0
Battery level: 66%
SW Version: MS21010h
Mode: Emergency
Initializing flash...OK
SW version: LGMS210AT-00-V10h-MPCS-US-MAR-16-2017-ARB00+1
Android version: 7.0
LAF Version: 1.1
Product ID: CH31S161221004286
IMEI: 000000-00-000000-0
Target operator: MPCS
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "ms21010h_01_0316.oct"...Failed!
File declared for different phone model!
Performed by 2.8.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM73
Selected model: MS210
Reading info...
Model ID: LGMS210
IMEI: 353662-08-082654-8
Android version: 7.0
Battery level: 66%
SW Version: MS21010h
Mode: Emergency
Initializing flash...OK
SW version: LGMS210AT-00-V10h-MPCS-US-MAR-16-2017-ARB00+1
Android version: 7.0
LAF Version: 1.1
Product ID: CH31S161221004286
IMEI: 000000-00-000000-0
Target operator: MPCS
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "m21010h_01_0316.oct"...Failed!
File declared for different phone model!
Performed by 2.8.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM73
Selected model: MS210
Reading info...
Model ID: LGMS210
IMEI: 353662-08-082654-8
Android version: 7.0
Battery level: 68%
SW Version: MS21010h
Mode: Emergency
Initializing flash...OK
SW version: LGMS210AT-00-V10h-MPCS-US-MAR-16-2017-ARB00+1
Android version: 7.0
LAF Version: 1.1
Product ID: CH31S161221004286
IMEI: 000000-00-000000-0
Target operator: MPCS
Hardware: rev_10
Opening "LGMS210AT-02-V10i-310-160-APR-07-2017-ARB00+0.tot"...OK
Firmware version: MS21010i
Firmware model: LGMS210
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Prepairing firmware...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Formating ENCRYPT...OK
Writing 1/33 PrimaryGPT...Failed!
Performed by 2.8.0 Software version.

then i dowload this m21010h_01_0316.oct

and it said file declare for difrenet model so wichone is the rithg one??

Last edited by Octopus box; 04-07-2018 at 18:04.
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Old 04-07-2018, 18:03   #2 (permalink)
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Hello.

Please try to select M210 model in the list of Software instead of MS210, check (select) "Manual select." option, then select "m21010h_01_0316.oct" firmware and try to write it. Post here the result.

BTW, what is the state of your device? Why You have decided to write firmware?a
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