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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-13-2015, 20:39   #1 (permalink)
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lg ms323 repair imei [Solved]


Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: MS323
Reading info...OK
Mode: Normal
Model ID: WX_PROJE
Firmware compiled date: Feb 12 2014
Firmware compiled time: 05:00:00
Firmware released date: Aug 25 2014
Firmware released time: 21:44:37
SW Version: M8610B-AAAANAZM-1.0.6038
SPC: 000000
Fixing IMEI...
New IMEI: 014038-00-441968-9
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "MS323_Bad_13-02-2015_13-14-17.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "MS323_Bad_13-02-2015_13-23-17.SEC"
Writing security area...OK
Switching to Normal mode...
Found model WX_PROJE at port COM18
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).

imei 0 how solve?

Last edited by Octopus box; 03-05-2015 at 07:03.
 
Old 02-14-2015, 08:02   #2 (permalink)
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Do the next:

1. Instal the latest Software version (Software).
2. Make Factory reset.
3. Re-flash the phone with the latest firmware from the Support Area.
4. Make repair IMEI. To complete the Repair IMEI operation, make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
5. Post here full Software log with all of these actions and say the result.
 
Old 03-04-2015, 20:06   #3 (permalink)
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hi

i'm new here...
I got octoplus box today...I tried to unlock ms323...over 30min still reading NV items..
it's fast to until 51% but after that super slow...is it usual?

here's my log...
Platform: LG Qualcomm
Selected port: COM85
Selected model: MS323
Reading info...OK
Mode: Normal
Model ID: WX_PROJE
Firmware compiled date: Feb 12 2014
Firmware compiled time: 05:00:00
Firmware released date: Apr 7 2014
Firmware released time: 12:01:47
SW Version: M8610B-AAAANAZM-1.0.6038
IMEI: 014038-00-983533-5
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM85
Selected model: MS323
Reading info...OK
Mode: Normal
Model ID: WX_PROJE
Firmware compiled date: Feb 12 2014
Firmware compiled time: 05:00:00
Firmware released date: Apr 7 2014
Firmware released time: 12:01:47
SW Version: M8610B-AAAANAZM-1.0.6038
IMEI: 014038-00-983533-5
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...
 
Old 03-04-2015, 20:14   #4 (permalink)
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If process is still going - don't interrupt it. If it stuck - cancel the operation, restart PC and repeat the operation. Try to use different USB ports of PC motherboard for connection.
 
Old 03-04-2015, 20:37   #5 (permalink)
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I think need to wait 3 days...cuz over an hour just 1% processing, now 52%.

Just wait?
 
Old 03-04-2015, 20:51   #6 (permalink)
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Cancel the operation. Restart PC and repeat "Repair IMEI" operation with checked (enabled) "Skip read/write QCN during "Repair IMEI" operation" option. Post Software log of the operation and results.
 
Old 03-04-2015, 22:45   #7 (permalink)
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I canceled the operation and tried to another PC....octoplus couldn't detect the phone...
PC detected the phone, but octoplus is not....
port is detected...but phone couldn't...what happened???

here's log

Welcome to Octoplus/Octopus Box LG Software version 1.8.5
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM49
Selected model: MS323
Reading info...Failed!
Could not detect mode!
 
Old 03-04-2015, 23:09   #8 (permalink)
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I think phone got damaged...can't detected anymore.
I tired to change back PC but not detected.

How can I do ?

let me know.
Thanks
 
Old 03-05-2015, 01:05   #9 (permalink)
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finally I got it...need to register and so on ...

it takes about 20 to 30 min....
here's log...

Welcome to Octoplus/Octopus Box LG Software version 1.8.5
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM55
Selected model: MS323
Reading info...OK
Mode: Normal
Model ID: WX_PROJE
Firmware compiled date: Feb 12 2014
Firmware compiled time: 05:00:00
Firmware released date: Apr 7 2014
Firmware released time: 12:01:47
SW Version: M8610B-AAAANAZM-1.0.6038
IMEI: 014038-00-983533-5
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM55
Selected model: MS323
Reading info...OK
Mode: Normal
Model ID: WX_PROJE
Firmware compiled date: Feb 12 2014
Firmware compiled time: 05:00:00
Firmware released date: Apr 7 2014
Firmware released time: 12:01:47
SW Version: M8610B-AAAANAZM-1.0.6038
IMEI: 014038-00-983533-5
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "MS323_014038009835335_04-03-2015_17-42-14.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "MS323_014038009835335_04-03-2015_17-52-56.SEC"
Writing security area...OK
Switching to Normal mode...
Found model WX_PROJE at port COM55
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
 
Old 01-17-2016, 17:41   #10 (permalink)
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MS323 imei repair

For some unknown reason the process stop after writing security and it doesn't fix the imei. Any Help will be appreciated.

Android version: 4.4.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Feb 12 2014
Firmware compiled time: 05:00:00
Firmware released date: Aug 17 2015
Firmware released time: 21:00:30
SW Version: M8610B-AAAANAZM-1.0.6038
SPC: 000000
Fixing IMEI...
New IMEI: 014160-00-334120-9
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "MS323_000000000000000_17-01-2016_11-22-56.qcn"
Writing security area...OK
-----------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM236
Selected model: MS323
Reading info...
Model ID: LGMS323
IMEI: 000000-00-000000-0
Android version: 4.4.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Feb 12 2014
Firmware compiled time: 05:00:00
Firmware released date: Aug 17 2015
Firmware released time: 21:00:30
SW Version: M8610B-AAAANAZM-1.0.6038
SPC: 000000
Fixing IMEI...
New IMEI: 014160-00-334120-9
Skip Read/Write QCN
Writing security area...OK
 
Old 01-18-2016, 10:35   #11 (permalink)
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Hello.

Please install the latest Software version and repeat operation again, after post her full software log.
 
Old 01-18-2016, 10:35   #12 (permalink)
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Hello.

Please install the latest Software version and repeat operation again, after post her full software log.
 
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