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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-02-2017, 14:38   #1 (permalink)
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Smile lg ms323 unlock success but after unlock no service [Solved]


lg ms323 unlock success but after unlock no service. is it imei problem or something else . need solution plz help octupus team
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Old 10-02-2017, 14:50   #2 (permalink)
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Hello.

Please, post here full Software log, we will check it. Did You try to select Network type manually? What SIM card You have inserted for GSM or CDMA networks?
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Old 10-02-2017, 15:08   #3 (permalink)
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i have tried gsm sim also tried manual select network check logs ...
10/2/2017 3:32:34 PM > Checking data...10/2/2017 3:32:35 PM > OK
10/2/2017 3:32:35 PM > Platform: LG Qualcomm
10/2/2017 3:32:35 PM > Selected port: COM11
10/2/2017 3:32:35 PM > Selected model: MS323
10/2/2017 3:32:35 PM > Reading info...
10/2/2017 3:32:36 PM > Model ID: LGMS323
10/2/2017 3:32:37 PM > IMEI: 014250-00-602207-8
10/2/2017 3:32:37 PM > Android version: 4.4.2
10/2/2017 3:32:37 PM > Battery level: 81%
10/2/2017 3:32:37 PM > SW Version: 10/2/2017 3:32:37 PM > MS32310c
10/2/2017 3:32:37 PM > Mode: Normal
10/2/2017 3:32:37 PM > Firmware compiled date: Feb 12 2014
10/2/2017 3:32:37 PM > Firmware compiled time: 05:00:00
10/2/2017 3:32:37 PM > Firmware released date: Aug 25 2014
10/2/2017 3:32:37 PM > Firmware released time: 21:44:37
10/2/2017 3:32:37 PM > SW Version: 10/2/2017 3:32:37 PM > M8610B-AAAANAZM-1.0.6038
10/2/2017 3:32:37 PM > IMEI: 014250-00-602207-8
10/2/2017 3:32:37 PM > SPC: 000000
10/2/2017 3:32:37 PM > Unlocking...
10/2/2017 3:32:39 PM > Reading QCN...
10/2/2017 3:32:39 PM > Send SPC...10/2/2017 3:32:39 PM > OK
10/2/2017 3:32:39 PM > Reading Mobile Property...10/2/2017 3:32:39 PM > OK
10/2/2017 3:32:39 PM > Reading Feature Mask...10/2/2017 3:32:40 PM > OK
10/2/2017 3:32:40 PM > Reading Roaming List 0...10/2/2017 3:32:40 PM > OK
10/2/2017 3:32:40 PM > Reading NV_Numbered Items...10/2/2017 3:36:11 PM > OK
10/2/2017 3:36:11 PM > Reading NV_Numbered SIM1 Items...10/2/2017 3:39:29 PM > OK
10/2/2017 3:39:29 PM > Reading NV_Numbered SIM2 Items...10/2/2017 3:42:31 PM > OK
10/2/2017 3:42:31 PM > Reading NV Items...10/2/2017 3:42:33 PM > OK
10/2/2017 3:42:33 PM > Reading EFS...10/2/2017 3:42:33 PM > OK
10/2/2017 3:42:33 PM > Reading Provisioning Items...10/2/2017 3:42:41 PM > OK
10/2/2017 3:42:41 PM > Reading QCN done!
10/2/2017 3:42:41 PM > Backup saved to "MS323_014250006022078_02-10-2017_15-32-39.qcn"
10/2/2017 3:42:41 PM > Do you want to create security backup?
10/2/2017 3:42:47 PM > Switching to Download mode...10/2/2017 3:43:13 PM > OK
10/2/2017 3:43:13 PM > Initializing flash...10/2/2017 3:43:15 PM > OK
10/2/2017 3:43:15 PM > Reading partitions...10/2/2017 3:43:15 PM > OK
10/2/2017 3:43:15 PM > Reading security area...10/2/2017 3:43:19 PM > OK
10/2/2017 3:43:19 PM > Backup saved to "MS323_014250006022078_02-10-2017_15-42-47.SEC"
10/2/2017 3:43:20 PM > Switching to Normal mode...
10/2/2017 3:43:51 PM > Found model WX_PROJE at port COM11
10/2/2017 3:43:53 PM > Writing security area...10/2/2017 3:43:57 PM > OK
10/2/2017 3:43:57 PM > Rebooting phone...
10/2/2017 3:44:28 PM > Found model WX_PROJE at port COM11
10/2/2017 3:44:29 PM > Phone successfully unlocked!
10/2/2017 3:44:29 PM > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
10/2/2017 3:44:29 PM > Performed by 2.7.6 Software version.
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Old 10-02-2017, 15:28   #4 (permalink)
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Please, try to write QCN file, after check for network again. Post here full Software log.
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Old 10-02-2017, 16:17   #5 (permalink)
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after qcn network ok . thanks
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