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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 12-27-2014, 13:59   #1 (permalink)
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Wink LG MS395 how to unlock,seem not supported [Solved]


Welcome to Octoplus/Octopus Box LG Software version 1.8.0
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM380
Selected model: MS395
Mode: Normal
Phone model: MS395
SW Version: MPSS.DI.2.0.1.c1.15-00021-M8926DAAAANAZM-1
IMEI: 355197-06-053087-5
Bluetooth address: 00:00:00:00:00:00
Module not support this phone!

Last edited by Octopus box; 12-27-2014 at 16:27.
 
Old 12-27-2014, 14:13   #2 (permalink)
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Hello.

Your device was not detected correctly. Please wait, we will prepare test Software version for You.
 
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Old 12-27-2014, 15:07   #3 (permalink)
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We have prepared and sent You new Software version to PM. Please connect the device, read out NVM, QCN and Security backups, upload them somewhere and post here link (or send us link to PM), we will check them. Then try to perform the Unlock operation and post here the result.
 
Old 12-27-2014, 16:20   #4 (permalink)
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Wink LG MS395 successfully unlocked

Checking data...OK
Platform: LG Qualcomm
Selected port: COM378
Selected model: MS395
Reading info...OK
Mode: Normal
Model ID: MS395
Firmware compiled date: Jul 21 2014
Firmware compiled time: 11:00:00
Firmware released date: Sep 14 2014
Firmware released time: 10:30:25
SW Version: MPSS.DI.2.0.1.c1.15-00021-M8926DAAAANAZM-1
IMEI: 355197-06-053087-5
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "MS395_355197060530875_27-12-2014_16-03-47.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "MS395_355197060530875_27-12-2014_16-16-38.SEC"
Writing security area...OK
Switching to Normal mode...
Found model MS395 at port COM378
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).
 
Old 12-27-2014, 16:25   #5 (permalink)
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Ok, thanks for report.

Please also read out NVM backup and send us it to PM together with QCN and Security backups ("MS395_355197060530875_27-12-2014_16-03-47.qcn", "MS395_355197060530875_27-12-2014_16-16-38.SEC"). We need them for researching.
 
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