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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-10-2014, 03:52   #1 (permalink)
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lg ms500 need root to unlock this phone


hello has any one here succesfully rooted lg ms500 android version 4.1.2 by octopus? i need to unlock this phone...


softwear version:
MS50012b
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Old 06-10-2014, 06:30   #2 (permalink)
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Install the latest Software version, perform the Unlock procedure accordingly to the Software manual ("Help" button in Software) and post here full Software log with all of your actions.
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Old 06-10-2014, 08:49   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 1.5.8
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM7
Selected model: MS500
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM143
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z: ˙d
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-00-030143-0
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM143
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z: ˙d
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-00-030143-0
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is not rooted.
Sending exploit...OK
Press "Grant" button on the phone every time when superuser dialog
appears
Checking root access...
Phone is not rooted.
Could not get root access.
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Old 06-10-2014, 09:03   #4 (permalink)
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After sending exploit:
Quote:
Sending exploit...OK
You need to press "Grant" button on the phone's screen every time when superuser dialog appears.

Also try to root the phone by using the latest versions of VRoot, Kingo Root or Impactor Softwares.

Last edited by Octopus box; 06-10-2014 at 09:33.
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Old 06-10-2014, 09:51   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
After sending exploit:

You need to press "Grant" button on the phone's screen every time when superuser dialog appears.

Also try to root the phone by using the latest versions of VRoot, Kingo Root or Impactor Softwares.

i wait for a couple of minutes to that dialog but sad to say it was not shown on the screen. kingo is not working to this model
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Old 06-10-2014, 09:55   #6 (permalink)
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Then try to find another rooting Software/exploit and root the device manually.
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Old 06-10-2014, 10:24   #7 (permalink)
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i try vroot also not working on this phone version
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Old 06-10-2014, 11:02   #8 (permalink)
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If You want, You can write firmware from the Support Area, this firmware can be rooted by Software automaticly. But, as I see, there is newer firmware version in the phone, so You should downgrade it for your own risk.
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Old 07-13-2014, 01:19   #9 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 1.6.3
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM68
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z: ˙d
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-00-501650-4
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Checking root access...
Phone is not rooted.
Sending exploit...OK
Press "Grant" button on the phone every time when superuser dialog
appears
Checking root access...
Phone is not rooted.
Could not get root access.
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Old 07-13-2014, 07:58   #10 (permalink)
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Your device is not rooted:
Quote:
Phone is not rooted.
Could not get root access.
Please be attentive, You should accept all Software requests, when Software tries to root the phone - press "Grant" button on the phone's screen every time when superuser dialog appears! Also You can try to root the phone manually. Try to use the latest versions of VRoot and Kingo Root Softwares.
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Old 07-13-2014, 20:08   #11 (permalink)
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team on the phone screen never comes out and try to root with root kingo vroot and will do nothing more than another program there to root
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Old 07-14-2014, 07:30   #12 (permalink)
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Quote:
team on the phone screen never comes
Look in phone's menu, whether SU icon appears there after the Software sent rooting exploit. Try to run SU app manually.

Also, try to root the device by using "Root Device" button at "Android Tools" tab in the Software.
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