LG MS500Z Unlock no service [Solved] - GSM-Forum

chris2007 · 12-03-2014, 23:34

after unlock insert sim "no service" & "service disable"

Code:

Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\04-12-2014_10-46-03.log" created.
12/4/2014 10:46:06 AM > Welcome to Octoplus/Octopus Box LG Software version 1.4.3
12/4/2014 10:46:50 AM > --------------------------------------------------------------------------------
12/4/2014 10:46:50 AM > Platform: LG Qualcomm
12/4/2014 10:46:50 AM > Selected port: COM3
12/4/2014 10:46:50 AM > Selected model: MS500
12/4/2014 10:46:50 AM > Reading info...12/4/2014 10:46:58 AM > Failed!
12/4/2014 10:46:58 AM > Could not detect mode!
12/4/2014 10:48:46 AM > --------------------------------------------------------------------------------
12/4/2014 10:48:46 AM > Platform: LG Qualcomm
12/4/2014 10:48:46 AM > Selected port: COM26
12/4/2014 10:48:46 AM > Selected model: MS500
12/4/2014 10:48:46 AM > Reading info...12/4/2014 10:48:46 AM > OK
12/4/2014 10:48:46 AM > Mode: Normal
12/4/2014 10:48:46 AM > Model ID: LGMS500Z:    ÿd
12/4/2014 10:48:46 AM > Firmware compiled date: Mar 24 2014
12/4/2014 10:48:46 AM > Firmware compiled time: 20:58:37
12/4/2014 10:48:46 AM > Firmware released date: Mar 24 2014
12/4/2014 10:48:46 AM > Firmware released time: 20:58:37
12/4/2014 10:48:46 AM > SW Version: LGMS500Z00
12/4/2014 10:48:46 AM > IMEI: 013758-00-693133-9
12/4/2014 10:48:46 AM > Unlocking...
12/4/2014 10:48:46 AM > Initializing ADB...12/4/2014 10:48:47 AM > OK
12/4/2014 10:48:47 AM > Waiting for phone...12/4/2014 10:48:47 AM > OK
12/4/2014 10:48:47 AM > Checking root access...
12/4/2014 10:48:50 AM > Device is already rooted.
12/4/2014 10:48:51 AM > Reading NVM...12/4/2014 10:52:26 AM > OK
12/4/2014 10:52:26 AM > Backup saved to "MS500_013758006931339_04-12-2014_10-48-51.NVM"
12/4/2014 10:52:26 AM > Reading partition...12/4/2014 10:52:38 AM > OK
12/4/2014 10:52:38 AM > Reading security area...12/4/2014 10:53:05 AM > OK
12/4/2014 10:53:05 AM > Backup saved to "MS500_013758006931339_04-12-2014_10-52-38.SEC"
12/4/2014 10:53:05 AM > Analyzing security...12/4/2014 10:53:27 AM > OK
12/4/2014 10:53:27 AM > Rebooting phone...
12/4/2014 10:53:42 AM > Found model LGMS500Z at port COM26
12/4/2014 10:53:42 AM > Checking  data...12/4/2014 10:53:42 AM > OK
12/4/2014 10:53:42 AM > Repairing NVM...12/4/2014 10:53:49 AM > OK
12/4/2014 10:53:49 AM > NVM succesfully repaired.
12/4/2014 10:53:49 AM > Phone successfully unlocked!
12/4/2014 10:53:49 AM > Rebooting phone...

TICTAC_M · 12-03-2014, 23:47

hi.

try to unlock new time more. in it model any time you need two unlock for it.

chris2007 · 12-04-2014, 00:16

Quote:

Originally Posted by TICTAC_M

hi.

try to unlock new time more. in it model any time you need two unlock for it.

i dont understand what you means

Octopus box · 12-04-2014, 07:28

Do the next:

1. Write the first Security backup (""MS500_013758006931339_04-12-2014_10-52-38.SEC"") back into your phone to return the device into the previous state, in which it was at the beginning (before unlocking).
2. Install the latest Software version (Software).
3. Read out QCN ("Read QCN" button in the Software).
4. Perform the Unlock operation.
5. Make Factory data reset.
6. Write QCN.
7. Make Repair NVM.
8. Insert SIM card, wait 5-7 minutes and try to find and select network manually.
9. Post here full Software log with all of these actions and say the result.

chris2007 · 12-05-2014, 01:56

Code:

Welcome to Octoplus/Octopus Box LG Software version 1.7.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM26
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z:    ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-00-693133-9
SPC: 000000
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "MS500_013758006931339_05-12-2014_12-55-05.qcn"
Reading partition...OK
Reading security area...OK
Backup saved to "MS500_013758006931339_05-12-2014_13-14-31.SEC"
Analyzing security...OK
Rebooting phone...
Found model LGMS500Z at port COM26
Send SPC...OK
Writing QCN...Failed!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM26
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z:    ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
SPC: 000000
Selecting input file...OK
Sorce file: "MS500_013758006931339_05-12-2014_11-24-24.qcn"
Do You want to write IMEI from QCN file   
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Canceled!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM26
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z:    ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
SPC: 000000
Fixing IMEI...
New IMEI: 013758-00-693133-9
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Enable "Settings" -> "Developer options" -> "USB debugging" option
4. Connect cable and check if ADB interface has appeared in PC Device 
Manager.OK
Checking root access...
Phone is already rooted.
Reading QCN...
Send SPC...Failed!
Backup saved to "MS500_Bad_05-12-2014_13-48-25.qcn"
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM26
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z:    ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
SPC: 000000
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM26
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z:    ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
SPC: 000000
Selecting input file...OK
Sorce file: "MS500_013758006931339_05-12-2014_11-24-24.qcn"
Do You want to write IMEI from QCN file   
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM26
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z:    ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-00-693133-9
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM26
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z:    ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-00-693133-9
SPC: 000000
Checking data...OK
Writing NVM...OK
NVM succesfully repaired.

12-03-2014, 23:47	#2 (permalink)
TICTAC_M No Life Poster Join Date: Aug 2006 Location: Ecuador -Andes Posts: 1,740 Member: 331361 Status: Offline Thanks Meter: 155	hi. try to unlock new time more. in it model any time you need two unlock for it.

12-04-2014, 07:28	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Do the next: 1. Write the first Security backup (""MS500_013758006931339_04-12-2014_10-52-38.SEC"") back into your phone to return the device into the previous state, in which it was at the beginning (before unlocking). 2. Install the latest Software version (Software). 3. Read out QCN ("Read QCN" button in the Software). 4. Perform the Unlock operation. 5. Make Factory data reset. 6. Write QCN. 7. Make Repair NVM. 8. Insert SIM card, wait 5-7 minutes and try to find and select network manually. 9. Post here full Software log with all of these actions and say the result.