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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-18-2014, 12:23   #1 (permalink)
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Lg nexus 4 e960 imei repair problem


Welcome to Octoplus/Octopus Box LG Software version 1.6.4
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM48
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: Nexus 4
Firmware version:
Kernel version: 3.4.0-perf-ga6edd5e
Android version: 4.4.4
Hardware: ARMv7
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM48
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: Nexus 4
Firmware version:
Kernel version: 3.4.0-perf-ga6edd5e
Android version: 4.4.4
Hardware: ARMv7
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model ACEFWMAZ* ÿd at port COM120
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Normal
Model ID: ACEFWMAZ* ÿd
Firmware compiled date: Aug 27 2013
Firmware compiled time: 16:00:00
Firmware released date: Jun 5 2014
Firmware released time: 09:55:26
SW Version: M9615A-CEFWMAZM-2.0.1701.03
Fixing IMEI...
New IMEI: 352355-65-474444-2
Switching to Serial Port...Failed!
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Old 07-18-2014, 12:33   #2 (permalink)
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Hello.

Try to put the device into Emergency/Download Mode manually and perform the Repair IMEI operation from this Mode.
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Old 07-18-2014, 12:38   #3 (permalink)
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Join Date: Jul 2012
Location: syria
Posts: 65
Member: 1784146
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Thanks for your quick reply ..


Platform: LG Qualcomm
Selected port: COM48
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Fastboot
Model ID: mako 16GB
Device serial number: 021a74d5c9d19402
Hardware: rev_11
Bootloader lock state: unlocked
Switching to Normal mode...
Initializing ADB...OK
Waiting for phone...OK
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model ACEFWMAZ* ÿd at port COM120
Searching Diagnostic Ports...OK
Fixing IMEI...
New IMEI: 356489-05-******-9
Switching to Serial Port...Failed!

Last edited by nxp10; 07-18-2014 at 12:48.
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Old 07-18-2014, 13:21   #4 (permalink)
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No, Bro, You have put the device into Fastboot Mode, not into Emregency/Download Mode:
Quote:
Mode: Fastboot
Please put the device into Emergency/Download Mode manually (disconnect the cable, power the phone off, press and hold "Vol-" + "Vol+" buttons and connect the cable) and perform the Repair IMEI operation from this Mode.
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The Following User Says Thank You to Octopus box For This Useful Post:
Old 07-18-2014, 13:39   #5 (permalink)
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YESS !! you are the man !
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Old 07-18-2014, 13:40   #6 (permalink)
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Thumbs up

Quote:
Originally Posted by Octopus box View Post
No, Bro, You have put the device into Fastboot Mode, not into Emregency/Download Mode:

Please put the device into Emergency/Download Mode manually (disconnect the cable, power the phone off, press and hold "Vol-" + "Vol+" buttons and connect the cable) and perform the Repair IMEI operation from this Mode.
YES 100% RIGHT WAY

Quote:
Originally Posted by nxp10 View Post
Thanks for your quick reply ..


Platform: LG Qualcomm
Selected port: COM48
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Fastboot
Model ID: mako 16GB
Device serial number: 021a74d5c9d19402
Hardware: rev_11
Bootloader lock state: unlocked
Switching to Normal mode...
Initializing ADB...OK
Waiting for phone...OK
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model ACEFWMAZ* ÿd at port COM120
Searching Diagnostic Ports...OK
Fixing IMEI...
New IMEI: 356489-05-******-9
Switching to Serial Port...Failed!

I SUCCESFULY REPAIR THIS TRICK CHECK HERE- http://forum.gsmhosting.com/vbb/f799.../#post10435392

HERE LOG SUCCESFULLY

Code:
Platform: LG Qualcomm
Selected port: COM51
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10e-NXS-XX-MAR-21-2013-JDQ39E-USER+0
Product ID: PT01S130++++++++
IMEI: 3564+++++++++++++
Fixing IMEI...
New IMEI: 3537++++++++++++
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_3564+++++++++++_12-07-2014_20-18-12.SEC"
Analyzing security...OK
Writing security area...OK
IMEI successfully fixed!
Rebooting phone...
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Old 10-07-2014, 23:30   #7 (permalink)
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root

would the phone have to be rooted? its nexus 4 4.4.4 and need imei repair. does it have to be rooted?
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Old 10-08-2014, 06:24   #8 (permalink)
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No need to root the phone before to perform the Repair IMEI operation.
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Old 11-04-2015, 14:21   #9 (permalink)
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i have same problem
how to repair
Welcome to Octoplus/Octopus Box LG Software version 2.0.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Fastboot
Model ID: mako 16GB
Device serial number: 0299f9978b508a39
Hardware: rev_11
Bootloader lock state: locked
Switching to Normal mode...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model at port COM13
Searching Diagnostic Ports...OK
Fixing IMEI...
New IMEI: 357541-05-062755-5
Switching to Serial Port...
Found port COM13
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_Bad_04-11-2015_18-49-23.SEC"
Analyzing security...Failed!
Invalid security area! Error code: NCASVZXCB1

Welcome to Octoplus/Octopus Box LG Software version 2.0.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Fastboot
Model ID: mako 16GB
Device serial number: 0299f9978b508a39
Hardware: rev_11
Bootloader lock state: locked
Switching to Normal mode...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model at port COM13
Searching Diagnostic Ports...OK
Fixing IMEI...
New IMEI: 357541-05-062755-5
Switching to Serial Port...
Found port COM13
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_Bad_04-11-2015_18-49-23.SEC"
Analyzing security...Failed!
Invalid security area! Error code: NCASVZXCB1
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...
Model ID:
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10e-NXS-XX-JUL-29-2013-JWR66V-USER+0
Product ID: PT04S130916001984
IMEI: 357541-05-062755-5
Repairing security...
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_357541050627555_04-11-2015_18-51-57.SEC"
Writing security area...OK
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
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Old 11-04-2015, 14:37   #10 (permalink)
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Join Date: Apr 2005
Age: 57
Posts: 1,569
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Thanks Meter: 168
now software hang on here

Welcome to Octoplus/Octopus Box LG Software version 2.0.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Fastboot
Model ID: mako 16GB
Device serial number: 0299f9978b508a39
Hardware: rev_11
Bootloader lock state: locked
Switching to Normal mode...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model at port COM13
Searching Diagnostic Ports...OK
Fixing IMEI...
New IMEI: 357541-05-062755-5
Switching to Serial Port...
Found port COM13
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_Bad_04-11-2015_18-49-23.SEC"
Analyzing security...Failed!
Invalid security area! Error code: NCASVZXCB1
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...
Model ID:
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10e-NXS-XX-JUL-29-2013-JWR66V-USER+0
Product ID: PT04S130916001984
IMEI: 357541-05-062755-5
Repairing security...
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_357541050627555_04-11-2015_18-51-57.SEC"
Writing security area...OK
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM42
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...
Model ID:
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10e-NXS-XX-JUL-29-2013-JWR66V-USER+0
Product ID: PT04S130916001984
IMEI: 357541-05-062755-5
Fixing IMEI...
New IMEI: 357541-05-062755-5
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_357541050627555_04-11-2015_18-58-22.SEC"
Analyzing security...
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Old 11-04-2015, 15:04   #11 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,813
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,407
Please do the next:
1. Install the latest Software version
2. Put the device into Emergency/Download Mode manually. To enter emergency mode, disconnect cable, power OFF phone, press and hold "Vol-" + "Vol+" buttons and connect cable.
3. Repeat "Repair IMEI" opreation.
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