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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-16-2014, 21:28   #1 (permalink)
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LG Nexus 5 D821 cant not unlock [Solved]


Hi sir LG Nexus 5 D821 can not unlock imei even cant read qcn
always failed on swithching serial port
here logs
12/17/2014 1:03:23 AM > --------------------------------------------------------------------------------
12/17/2014 1:03:23 AM > Platform: LG Qualcomm
12/17/2014 1:03:23 AM > Selected port: COM9
12/17/2014 1:03:23 AM > Selected model: D821
12/17/2014 1:03:23 AM > Reading info...
12/17/2014 1:03:35 AM > Initializing ADB...12/17/2014 1:03:36 AM > OK
12/17/2014 1:03:36 AM > Waiting for phone...12/17/2014 1:03:38 AM > OK
12/17/2014 1:03:39 AM > Model ID: Nexus 5
12/17/2014 1:03:39 AM > Firmware version:
12/17/2014 1:03:39 AM > Kernel version: 3.4.0-g88fbc66
12/17/2014 1:03:39 AM > Android version: 5.0
12/17/2014 1:03:40 AM > Hardware: ARMv7
12/17/2014 1:03:59 AM > --------------------------------------------------------------------------------
12/17/2014 1:03:59 AM > Checking data...12/17/2014 1:04:00 AM > OK
12/17/2014 1:04:00 AM > Platform: LG Qualcomm
12/17/2014 1:04:00 AM > Selected port: COM9
12/17/2014 1:04:00 AM > Selected model: D821
12/17/2014 1:04:00 AM > Reading info...
12/17/2014 1:04:07 AM > Initializing ADB...12/17/2014 1:04:08 AM > OK
12/17/2014 1:04:08 AM > Waiting for phone...12/17/2014 1:04:09 AM > OK
12/17/2014 1:04:10 AM > Model ID: Nexus 5
12/17/2014 1:04:10 AM > Firmware version:
12/17/2014 1:04:10 AM > Kernel version: 3.4.0-g88fbc66
12/17/2014 1:04:10 AM > Android version: 5.0
12/17/2014 1:04:11 AM > Hardware: ARMv7
12/17/2014 1:04:11 AM > After perform Repair IMEI operation, 3G/4G network will be unavailable!
12/17/2014 1:04:15 AM > Initializing ADB...12/17/2014 1:04:16 AM > OK
12/17/2014 1:04:16 AM > Waiting for phone...12/17/2014 1:04:18 AM > OK
12/17/2014 1:04:18 AM > Switching to Fastboot mode...12/17/2014 1:04:31 AM > OK
12/17/2014 1:04:31 AM > Unlocking Bootloader...
12/17/2014 1:04:31 AM > Bootloader is unlocked.
12/17/2014 1:04:31 AM > Writing Bootloader...12/17/2014 1:04:32 AM > OK
12/17/2014 1:04:32 AM > Please, wait while the phone will turn on and press "Ok" button.
12/17/2014 1:06:08 AM > Trying to enable Diagnostics ports...
12/17/2014 1:06:08 AM > Initializing ADB...12/17/2014 1:06:09 AM > OK
12/17/2014 1:06:09 AM > Waiting for phone...12/17/2014 1:06:09 AM > OK
12/17/2014 1:06:09 AM > Checking root access...
12/17/2014 1:06:10 AM > Phone is already rooted.
12/17/2014 1:06:12 AM > Diagnostics ports are enbled!
12/17/2014 1:06:12 AM > Switching to Serial Port...
12/17/2014 1:06:34 AM > Failed!

what can i do ?????????

Last edited by Octopus box; 12-20-2014 at 12:09.
 
Old 12-16-2014, 21:37   #2 (permalink)
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Hello.

Your phone has Android 5.0 and currently we research the phone, in order to adapt solutions for correct work with this new version of OS.

As an option, You can install "LG United Mobile Driver v 3.10.1" and then try to perform "Unlock" operation.
 
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Old 12-16-2014, 21:40   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Your phone has Android 5.0 and currently we research the phone, in order to adapt solutions for correct work with this new version of OS.

As an option, You can install "LG United Mobile Driver v 3.10.1" and then try to perform "Unlock" operation.
Can i Downgrade from 5.0 to 4.4 if yes then how can i ?
 
Old 12-16-2014, 21:50   #4 (permalink)
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Please look here: http://forum.gsmhosting.com/vbb/f799/lg-d820-1892749/
 
Old 12-16-2014, 22:33   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Could you please chek on team viewer in I cant understand what can I do
 
Old 12-17-2014, 07:41   #6 (permalink)
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"Write Firmware" is currently not supported for LG D821. On your own risk You can try to re-flash the phone by using "Nexus 5 Root Software" from the Support Area, folder "LG/FOR UNLOCK AND REPAIR/", but it is not recommended to downgrade phone's firmware version.
 
Old 12-17-2014, 14:14   #7 (permalink)
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same problem
downgrade of 5.0 to 4.4 and nothing
Platform: LG Qualcomm
Selected port:
Selected model: D821
Reading info...Failed!
Port busyFailed!
Could not detect mode!

usb debugging is on
 
Old 12-17-2014, 14:47   #8 (permalink)
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Quote:
Reading info...Failed!
Port busyFailed!
Could not detect mode!
Yous device is not connected correctly. Do the next:

1. Re-install drivers (http://octopusbox.com/files/drivers/...dADBDriver.exe,, https://mega.co.nz/#!OlxHUKzC!j5qLEU..._sS4v0fK02kQUg).
2. Disconnect all other devices from PC, turn on "USB Debugging" Mode in the phone.
3. Reboot the PC, re-start the phone and try to connect the device again.
 
Old 12-17-2014, 15:01   #9 (permalink)
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where i download octoplus_LG v1.4??
with this version i unlock this pone without bugs
 
Old 12-17-2014, 15:17   #10 (permalink)
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Install the latest Software version, perfrom steps 1-3 and post here full Software log.
 
Old 12-17-2014, 15:41   #11 (permalink)
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Same problem
The sofware ask for a port
But the phone only generate mtp and adb but none of at port or modem

Last edited by Octopus box; 12-17-2014 at 15:55.
 
Old 12-17-2014, 15:52   #12 (permalink)
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Platform: LG Qualcomm
Selected port: COM27
Selected model: D821
Reading info...Failed!
Could not detect mode!
same
 
Old 12-17-2014, 15:55   #13 (permalink)
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Contact us right now to Skype or ICQ, we will look remotely, where can be the problem with your phone. Our contacts You can find in our profile.
 
Old 12-18-2014, 08:06   #14 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Contact us right now to Skype or ICQ, we will look remotely, where can be the problem with your phone. Our contacts You can find in our profile.
Bro LG Nexus 5 lolipop 5.0 supported on octopus here is thread about LG Nexus 5 lolopop 5.0 read qcn write qcn and repair or unlock with logs or test report with octopus
here u go
http://forum.gsmhosting.com/vbb/f799...-done-1889988/
 
Old 12-18-2014, 13:54   #15 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Contact us right now to Skype or ICQ, we will look remotely, where can be the problem with your phone. Our contacts You can find in our profile.
what mean by swithching to serial port failed
here is post LG Nexus 5 lolipop 5.0 unlock pr repair with octopus
http://forum.gsmhosting.com/vbb/f799...-done-1889988/

5.0 is supported with octopus how can i solve swithching serial port
 
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