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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 06-09-2012, 12:05   #1 (permalink)
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lg p500h hung in logo only (complete flash but still not done)

the problem is hung in logo only....

i flash to p500h and p500 flashfile but still they same result.

logs here:

i use p500 flashfile in this logs

Welcome to Octopus Box LG Software version 2.1.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM29
Selected model: P500
Reading info...OK
Mode: Emergency
Model ID: BS/P500h/7D
Opening "LGP500AT-00-V20c-EUR-XX-JUN-20-2011+0.oct"...OK
Checking partition...OK
Writing AMSS...OK
Writing Boot image...OK
Writing System...OK
Writing Recovery image...OK
Writing Splash image...OK
Finalizing...OK
Writing firmware done!
To finish the operation please power on phone and wait 3 minutes
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Old 06-11-2012, 05:39   #2 (permalink)
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Hello.
Please try to re-flash the phone with phone's boot (select "Write boot loaders" option).

Note: Please, make sure the phone's battery is fully charged. Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs. To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices). You should not run any other programs or attach new devices to your computer during the flashing! Please, follow these simple precautions to avoid damaging your phone.

Also note: if during of firmware writing an error occures, you manadatory need to put the phone manualy into Emergency mode (disconnect cable, reconnect battery, press and hold "Back"+"Vol+"+"Power ON" buttons and connect cable) - if You will no do this, phone's boot can be damaged.
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