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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-11-2015, 11:42   #1 (permalink)
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lg p990 flashing problem


i cant flash lg p990. after write 2% software getting fore closed
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Old 01-11-2015, 12:02   #2 (permalink)
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Try to re-install drivers, disconnect all other devices from PC, re-boot the PC and try to write firmware again. Connect the phone directly to another motherboard USB port, don't use any USB hubs, this is important. Try to write firmware on another PC. Try to use another cable.
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Old 01-11-2015, 12:58   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to re-install drivers, disconnect all other devices from PC, re-boot the PC and try to write firmware again. Connect the phone directly to another motherboard USB port, don't use any USB hubs, this is important. Try to write firmware on another PC. Try to use another cable.
Welcome to Octoplus/Octopus Box LG Software version 1.6.1.1
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: Tegra
Selected model: P990
Opening "LGP990AT-00-V30a-EUR-XXX-NOV-30-2012+0_AP.oct"...
Please, connect powered OFF phone with P999 (with 910k resistor) cable
and press power button...OK
Initializing device...OK
Writing Firmware...
Writing Service data...
this is the problem
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Old 01-11-2015, 14:24   #4 (permalink)
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What is the problem with the phone exactly? What is the state of the phone? What cable do You use exactly? You should use the special LG P999 with 910k resistor inside, not standart Micro USB cable. Also, install the latest Software version.
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Old 01-11-2015, 14:27   #5 (permalink)
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Installed driver using p999 cable... Customer want to update it .. Phone is complete ok.. Need to update.. I have evereything but i think problem with procedure... I connect phone open with p999 cable... With sw update mode its detect on modem mode with phone open its detect on tegra mode
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Old 01-12-2015, 07:20   #6 (permalink)
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Try to use another LG P999 cable. Connect the phone directly to another motherboard USB port, don't use any USB hubs. Try to write firmware on another PC. No other way.

Also, install the latest Software version (http://octoplusbox.com/en/download/software/), You use very old Software.
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Old 01-12-2015, 07:22   #7 (permalink)
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What procedure should i try? Open phone connect with p999 cable?
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Old 01-12-2015, 07:24   #8 (permalink)
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Do the next:

1. Power the phone OFF.
2. Remove SD and SIM cards from the phone.
3. Connect phone with P999 cable and power it ON.
4. Select "Tegra" option in the Software.
5. Select firmware file.
6. Press "Write Firmware" button.
7. Follow the Software instructions (prompts).
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