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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-16-2016, 19:58   #1 (permalink)
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Join Date: May 2014
Posts: 54
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LG V10 (H901) FRP Error


--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM377
Selected model: H901
Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-H901
IMEI: 000000-00-000000-0
Android version: 5.1.1
Battery level: 53%
Mode: Emergency
Initializing flash...OK
SW version: LGH901AT-01-V20e-310-260-MAR-16-2016-ARB01+0
LAF Version: 1.1
Product ID: BS06S160111002073
IMEI: 354017-07-351989-0
Target operator: TMO
Hardware: rev_10
Resetting FRP Lock...Failed!
Error code: KLQWHCKASD
Performed by 2.3.9 software version.
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Old 08-17-2016, 13:06   #2 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,835
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,411
Hello.

Please check your PM, we have sent You a test Software version. Try to perform "Reset FRP" operation with test Software and post here the result.
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Old 08-17-2016, 18:05   #3 (permalink)
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Join Date: May 2014
Posts: 54
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Welcome to Octoplus/Octopus Box LG Software version 2.3.9.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: H901
Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-H901
IMEI: 000000-00-000000-0
Android version: 5.1.1
Battery level: 44%
Mode: Emergency
Initializing flash...OK
SW version: LGH901AT-01-V20e-310-260-MAR-16-2016-ARB01+0
LAF Version: 1.1
Product ID: BS06S160111002073
IMEI: 354017-07-351989-0
Target operator: TMO
Hardware: rev_10
Resetting FRP Lock...
Step 1...Failed!
Error code: KLQWHCKASD
Performed by 2.3.9.3 software version.
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Old 08-18-2016, 10:54   #4 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,835
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,411
Please check your PM, we have sent You new test Software.
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Old 08-18-2016, 19:53   #5 (permalink)
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Join Date: May 2014
Posts: 54
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Welcome to Octoplus/Octopus Box LG Software version 2.3.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: H901
Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-H901
IMEI: 000000-00-000000-0
Android version: 5.1.1
Battery level: 42%
Mode: Emergency
Initializing flash...OK
SW version: LGH901AT-01-V20e-310-260-MAR-16-2016-ARB01+0
LAF Version: 1.1
Product ID: BS06S160111002073
IMEI: 354017-07-351989-0
Target operator: TMO
Hardware: rev_10
Resetting FRP Lock...
Step 1...Failed!
Error code: KLQWHCKASD
Performed by 2.3.9.5 software version.
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Old 08-19-2016, 10:44   #6 (permalink)
Product Supporter
 
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,835
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,411
Please try to perform "Reset FRP" operation again, with new test Software version, which we've sent You in PM.
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The Following User Says Thank You to Octopus box For This Useful Post:
Old 08-19-2016, 17:51   #7 (permalink)
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Join Date: May 2014
Posts: 54
Member: 2179170
Status: Offline
Thanks Meter: 2
Welcome to Octoplus/Octopus Box LG Software version 2.3.9.7
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: H901
Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-H901
IMEI: 000000-00-000000-0
Android version: 5.1.1
Battery level: 40%
Mode: Emergency
Initializing flash...OK
SW version: LGH901AT-01-V20e-310-260-MAR-16-2016-ARB01+0
LAF Version: 1.1
Product ID: BS06S160111002073
IMEI: 354017-07-351989-0
Target operator: TMO
Hardware: rev_10
Resetting FRP Lock...
Step 1...Failed!
Error code: KLQWHCKASD
Reading partitions...OK
Resetting FRP Lock...
Step 1...OK
Step 2...OK
Step 3...OK
Resetting screen lock successfully completed!
Performed by 2.3.9.7 software version.

it took me to the main screen asking if I wanted to use Easy Home or regular Home screen, i went with regular, i doubled checked the back up to make sure it was disabled and no accounts where on it and after doing a hard reset it no longer has the Google Lock on it, seems to be doing alright now skipping the New User stuff and locks.

THANK YOU!!
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