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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-21-2016, 10:55   #1 (permalink)
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Smile LG V521 Resetting FRP Lock...Failed! [Solved]


Welcome to Octoplus/Octopus Box LG Software version 2.5.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM50
Selected model: V521
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-V521
IMEI: 356286-07-XXXXXX-X
Android version: 6.0.1
Battery level: 48%
SW Version: V52110c
Mode: Emergency
Initializing flash...OK
SW version: LGV521AT-01-V10c-310-260-JUL-21-2016-ARB01+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: CB41S160521005292
IMEI: 356286-07-XXXXXX-X
Target operator: TMO
Hardware: rev_10
Reading partitions...OK
Resetting FRP Lock...Failed!
Reading partitions...OK
Resetting FRP Lock...
Step 1...
Performed by 2.5.0 Software version.

Last edited by Octopus box; 11-24-2016 at 09:45.
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Old 11-21-2016, 11:02   #2 (permalink)
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Hello.

Reset FRP operation is currently not supported for the latest firmware, which is in your device (LGV521AT-01-V10c-310-260-JUL-21-2016-ARB01+0). We work on new Reset FRP method. As soon as solution will be ready, we will release it.
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Old 11-22-2016, 12:39   #3 (permalink)
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Please, download and install test Software version form the Support Area (LG/TEST SOFTWARE/) then repeat operation which You need again, post here full Software log.
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Old 11-24-2016, 08:05   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, download and install test Software version form the Support Area (LG/TEST SOFTWARE/) then repeat operation which You need again, post here full Software log.
Welcome to Octoplus/Octopus Box LG Software version 2.5.1
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM52
Selected model: V521
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-V521
IMEI: 356286-07-XXXXXX-X
Android version: 6.0.1
Battery level: 93%
SW Version: V52110c
Mode: Emergency
Initializing flash...OK
SW version: LGV521AT-01-V10c-310-260-JUL-21-2016-ARB01+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: CB41S160521005292
IMEI: 356286-07-XXXXXX-X
Target operator: TMO
Hardware: rev_10
Reading partitions...OK
Resetting FRP Lock...OK
Resetting screen lock successfully completed!
Performed by 2.5.1 Software version.

Its work. Thanks!!!
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Old 04-21-2017, 20:32   #5 (permalink)
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i tried n seems not to be working
went well once and tablet reboot but didnt removed nothing.
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Old 04-22-2017, 07:57   #6 (permalink)
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Quote:
Originally Posted by darkside85 View Post
i tried n seems not to be working
went well once and tablet reboot but didnt removed nothing.
Hello.

Please post here full Software log with all performed operations, we will check it.

Last edited by Octopus box; 04-22-2017 at 08:54.
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Old 04-23-2017, 05:10   #7 (permalink)
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Well I had check the log I, not at home now but it seems that the device it's on the latest 7.0 and now I'm having a hard time on downgrading it. Any input will appreciate


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