lg x210cm unlock done but phone still locked [Answered] - GSM-Forum

sodiq120 · 08-17-2019, 12:59

Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM234
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-699657-0
Android version: 7.1.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Aug 14 2018
Firmware released time: 18:58:34
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-699657-0
Bluetooth address: 00:57:C1:87:53:74
Wi-Fi MAC address: 38:30:F9:25:A4:E2
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username:
Authorizing...Failed!
Performed by 2.9.5 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: sodiq120
Authorizing...OK
Checking balance...OK
Your balance: 50 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM234
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-699657-0
Android version: 7.1.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Aug 14 2018
Firmware released time: 18:58:34
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-699657-0
Bluetooth address: 00:57:C1:87:53:74
Wi-Fi MAC address: 38:30:F9:25:A4:E2
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: sodiq120
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 50 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210CM_354376096996570_05-08-2019_
19-04-27.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "LMX210CM_354376096996570_05-08-2019_
19-10-27.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LMX210CM* ÿh at port COM234
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: sodiq120
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Finalizing...
Phone successfully unlocked!
Rebooting phone...
Performed by 2.9.5 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM234
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-699657-0
Android version: 7.1.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Aug 14 2018
Firmware released time: 18:58:34
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-699657-0
Bluetooth address: 00:57:C1:87:53:74
Wi-Fi MAC address: 38:30:F9:25:A4:E2
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: sodiq120
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 0 credits.
To perform "Unlock" operation you need to have 0 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210CM_354376096996570_05-08-2019_
19-17-54.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "LMX210CM_354376096996570_05-08-2019_
19-24-30.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LMX210CM* ÿh at port COM234
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: sodiq120
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Finalizing...
Phone successfully unlocked!
Rebooting phone...
Performed by 2.9.5 Software version.

Octopus support · 08-17-2019, 13:14

Hello.

Please insert SIM card and make a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.

08-17-2019, 12:59	#1 (permalink)
sodiq120 Insane Poster Join Date: Nov 2015 Location: Nigeria Posts: 65 Member: 2491104 Status: Offline Thanks Meter: 15	lg x210cm unlock done but phone still locked [Answered] Welcome to Octoplus/Octopus Box LG Software version 2.9.5 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM234 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-699657-0 Android version: 7.1.2 Battery level: 100% Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Aug 14 2018 Firmware released time: 18:58:34 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-699657-0 Bluetooth address: 00:57:C1:87:53:74 Wi-Fi MAC address: 38:30:F9:25:A4:E2 SPC: 000000 Unlocking... Initializing ADB...OK Waiting for phone...OK Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: Authorizing...Failed! Performed by 2.9.5 Software version. -------------------------------------------------------------------------------- Connecting to server ...OK Username: sodiq120 Authorizing...OK Checking balance...OK Your balance: 50 credits. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM234 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-699657-0 Android version: 7.1.2 Battery level: 100% Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Aug 14 2018 Firmware released time: 18:58:34 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-699657-0 Bluetooth address: 00:57:C1:87:53:74 Wi-Fi MAC address: 38:30:F9:25:A4:E2 SPC: 000000 Unlocking... Initializing ADB...OK Waiting for phone...OK Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: sodiq120 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 50 credits. To perform "Unlock" operation you need to have 50 credits. Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "LMX210CM_354376096996570_05-08-2019_ 19-04-27.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Detecting writing method... LAF Error: 80000121. Trying second method... Trying third method...OK Reading security area...OK Backup saved to "LMX210CM_354376096996570_05-08-2019_ 19-10-27.SEC" Writing security area...OK Switching to Normal mode... Found model LMX210CM* ÿh at port COM234 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: sodiq120 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Finalizing... Phone successfully unlocked! Rebooting phone... Performed by 2.9.5 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM234 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-699657-0 Android version: 7.1.2 Battery level: 100% Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Aug 14 2018 Firmware released time: 18:58:34 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-699657-0 Bluetooth address: 00:57:C1:87:53:74 Wi-Fi MAC address: 38:30:F9:25:A4:E2 SPC: 000000 Unlocking... Initializing ADB...OK Waiting for phone...OK Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: sodiq120 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 0 credits. To perform "Unlock" operation you need to have 0 credits. Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "LMX210CM_354376096996570_05-08-2019_ 19-17-54.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Detecting writing method... LAF Error: 80000121. Trying second method... Trying third method...OK Reading security area...OK Backup saved to "LMX210CM_354376096996570_05-08-2019_ 19-24-30.SEC" Writing security area...OK Switching to Normal mode... Found model LMX210CM* ÿh at port COM234 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: sodiq120 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Finalizing... Phone successfully unlocked! Rebooting phone... Performed by 2.9.5 Software version.

08-17-2019, 13:14	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,155 Member: 2891705 Status: Offline Thanks Meter: 2,139	Hello. Please insert SIM card and make a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.