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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-22-2019, 21:01   #1 (permalink)
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lg x210cm unlock help [Answered]


is there any way to unlock x210cm20g firmware version?
already test many times latest octplus version

Code:
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM13
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-667582-8
Android version: 8.1.0
Battery level: 72%
Mode: Normal
Firmware compiled date: May 27 2019
Firmware compiled time: 08:00:00
Firmware released date: May 29 2019
Firmware released time: 17:51:52
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.201016.1.205920.1
IMEI: 354376-09-xxxxxx-x
Bluetooth address: 00:57:C1:7A:46:1E
Wi-Fi MAC address: 38:30:F9:22:FF:CE
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: OXEkTxxxxx
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 160 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with latest 
firmware versions. If you'll encounter any problem during Unlock operation 
- you won't be able to restore the phone to it's initial state, so proceed at 
your own risk.

Continue?
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...Failed!
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
LAF Error: 80000121.
Trying second method...Failed!
LAF Error: 00000000.
Unlock operation is currently not supported for your phone's firmware.
Error code: ZXCSIMMISC
Performed by 2.9.6 Software version.
 
Old 09-23-2019, 07:08   #2 (permalink)
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Hello.

As You can see from the Software log:

Quote:
Unlock operation is currently not supported for your phone's firmware.
 
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