LG x520emw unlock failed phone hang on logo [Answered] - GSM-Forum

ekene522 · 03-18-2020, 17:03

data...3/17/2020 12:04:47 PM > OK
3/17/2020 12:04:47 PM > Platform: LG MTK
3/17/2020 12:04:47 PM > Selected port: COM38
3/17/2020 12:04:47 PM > Selected baudrate: 921600
3/17/2020 12:04:47 PM > Selected model: X520EMW
3/17/2020 12:04:47 PM > Selected USB connection type
3/17/2020 12:04:47 PM > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
3/17/2020 12:04:47 PM > or
3/17/2020 12:04:48 PM > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
3/17/2020 12:04:48 PM > Phone found at port COM39
3/17/2020 12:04:48 PM > Mode: Emergency
3/17/2020 12:04:48 PM > Initializing flash...3/17/2020 12:04:50 PM > OK
3/17/2020 12:04:51 PM > Model ID: LM-X520EMW
3/17/2020 12:04:51 PM > Platform: mt6765
3/17/2020 12:04:51 PM > Android version: 9
3/17/2020 12:04:51 PM > SW version: LMX520EMWAT-64-V10b-EEA-XX-MAY-28-2019+0
3/17/2020 12:04:51 PM > LAF Version: 1.1
3/17/2020 12:04:51 PM > Product ID: 98LDAN66CFVZ01FDJ
3/17/2020 12:04:51 PM > IMEI: 355471-10-185023-2
3/17/2020 12:04:51 PM > Target operator: LAO
3/17/2020 12:04:51 PM > Hardware: rev_10
3/17/2020 12:04:51 PM > Battery level: 86%
3/17/2020 12:04:51 PM > Reading partitions...3/17/2020 12:04:51 PM > OK
3/17/2020 12:08:16 PM > Checking security...
3/17/2020 12:11:28 PM > offs: 0C380000
3/17/2020 12:11:28 PM > Checking security passed!
3/17/2020 12:11:28 PM > --------------------------------------------------------------------------------
3/17/2020 12:11:28 PM > IMEI A: 355471-10-185023-2
3/17/2020 12:11:28 PM > IMEI B: 355471-10-185024-0
3/17/2020 12:11:28 PM > Bluetooth address: 98:B8:BA:AD

D:4D
3/17/2020 12:11:28 PM > Wi-Fi MAC address: 98:B8:BA:23:C8:56
3/17/2020 12:11:28 PM > SPC: 000000
3/17/2020 12:11:28 PM > --------------------------------------------------------------------------------
3/17/2020 12:11:28 PM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
3/17/2020 12:11:33 PM > Connecting to server...3/17/2020 12:11:39 PM > OK
3/17/2020 12:11:39 PM > Octopus smart card is present.
3/17/2020 12:11:39 PM > Checking smart card...3/17/2020 12:11:48 PM > OK
3/17/2020 12:11:48 PM > Username: kenneth75
3/17/2020 12:11:48 PM > Authorizing...3/17/2020 12:11:51 PM > OK
3/17/2020 12:11:51 PM > Checking balance...3/17/2020 12:11:52 PM > OK
3/17/2020 12:11:52 PM > Checking operation...3/17/2020 12:11:56 PM > OK
3/17/2020 12:11:58 PM > Sending device information...3/17/2020 12:12:00 PM > OK
3/17/2020 12:12:00 PM > Get credits, needed for current operation...3/17/2020 12:12:02 PM > OK
3/17/2020 12:12:02 PM > Your balance: 160 credits.
3/17/2020 12:12:02 PM > To perform "Unlock" operation you need to have 100 credits.
3/17/2020 12:12:21 PM > Reading security area...3/17/2020 12:15:37 PM > OK
3/17/2020 12:15:37 PM > Backup saved to "X520EMW_355471101850232_17-03-2020_12-15-37.EEP"
3/17/2020 12:15:37 PM > Unlocking...3/17/2020 12:15:37 PM > OK
3/17/2020 12:15:40 PM > Writing security area...3/17/2020 12:15:45 PM > OK
3/17/2020 12:15:48 PM > Removing write protection...
3/17/2020 12:15:52 PM > Execute : 0x00F5
3/17/2020 12:15:52 PM > Writing cmd...
3/17/2020 12:15:53 PM > reading cmd...
3/17/2020 12:15:55 PM > reading cmd...
3/17/2020 12:15:57 PM > reading cmd...
3/17/2020 12:15:59 PM > reading cmd...3/17/2020 12:16:01 PM > OK
3/17/2020 12:16:01 PM > Reconnecting phone...
3/17/2020 12:16:06 PM > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.3/17/2020 12:21:06 PM > Failed!
3/17/2020 12:21:06 PM > Could not detect mode.
3/17/2020 12:21:06 PM > Performed by 2.9.9 Software version.
3/17/2020 12:21:06 PM > Elapsed Time
Return 100 credit

Octopus support · 03-19-2020, 07:40

Hello.

We added You one more attempt.

Please download and install latest test software version 3.0.1.02 from the Support Area (LG/TEST SOFTWARE/), put the phone into download mode then repeat the operation once again.

Quote:

To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.