LM-Q720TS FRP issue [Answered]

[dombronx]

5/25/2020 5:39:22 PM > Checking data...5/25/2020 5:39:24 PM > OK
5/25/2020 5:39:24 PM > Platform: LG Qualcomm
5/25/2020 5:39:24 PM > Selected port: COM9
5/25/2020 5:39:24 PM > Selected model: Q710TS
5/25/2020 5:39:24 PM > Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
5/25/2020 5:39:24 PM > Reading info...
5/25/2020 5:39:25 PM > Model ID: LM-Q720TS
5/25/2020 5:39:26 PM > IMEI: 355565-10-xxxxxx-4
5/25/2020 5:39:26 PM > Android version: 9
5/25/2020 5:39:26 PM > Battery level: 30%
5/25/2020 5:39:35 PM > Mode: Normal
5/25/2020 5:39:35 PM > Switching to Download mode...5/25/2020 5:40:00 PM > OK
5/25/2020 5:40:00 PM > Initializing flash...5/25/2020 5:40:02 PM > OK
5/25/2020 5:40:03 PM > Platform: msm8953
5/25/2020 5:40:03 PM > SW version: 5/25/2020 5:40:03 PM > LMQ720TSAT-01-V10g-310-260-FEB-18-2020-ARB00+0
5/25/2020 5:40:03 PM > Android version: 9
5/25/2020 5:40:03 PM > LAF Version: 1.1
5/25/2020 5:40:03 PM > Product ID: VH02S190907001361
5/25/2020 5:40:03 PM > IMEI: 355565-10-xxxxxx-4
5/25/2020 5:40:03 PM > Target operator: LAO
5/25/2020 5:40:03 PM > Hardware: rev_10
5/25/2020 5:40:03 PM > Reading partitions...5/25/2020 5:40:04 PM > OK
5/25/2020 5:40:04 PM > Connecting to server...5/25/2020 5:40:04 PM > OK
5/25/2020 5:40:04 PM > Octopus smart card is present.
5/25/2020 5:40:04 PM > Checking smart card...5/25/2020 5:40:10 PM > OK
5/25/2020 5:40:10 PM > Username: dombronx
5/25/2020 5:40:10 PM > Authorizing...5/25/2020 5:40:12 PM > OK
5/25/2020 5:40:12 PM > Checking balance...5/25/2020 5:40:13 PM > OK
5/25/2020 5:40:13 PM > Checking operation...5/25/2020 5:40:14 PM > OK
5/25/2020 5:40:15 PM > Sending device information...5/25/2020 5:40:16 PM > OK
5/25/2020 5:40:16 PM > Get credits, needed for current operation...5/25/2020 5:40:16 PM > OK
5/25/2020 5:40:16 PM > Your balance: 135 credits.
5/25/2020 5:40:16 PM > To perform "Reset FRP" operation you need to have 100 credits.
5/25/2020 5:40:21 PM > Backup saved to "Q710TS_3555651xxxxxxx_25-05-2020_17-40-21.oct"
5/25/2020 5:40:21 PM > Removing write protection...
5/25/2020 5:40:43 PM > Execute : 0x00A9
5/25/2020 5:40:43 PM > Writing cmd...
5/25/2020 5:40:44 PM > reading cmd...
5/25/2020 5:40:46 PM > reading cmd...
5/25/2020 5:40:48 PM > reading cmd...
5/25/2020 5:40:50 PM > reading cmd...
5/25/2020 5:40:52 PM > Reconnecting phone...
5/25/2020 5:40:53 PM > Please, perform the following steps:
1. Disconnect cable and power phone ON.
2. Complete all startup settings.
3. Power phone OFF and put it to Download mode.
4. Connect the cable then press "OK" button.5/25/2020 5:46:01 PM > OK
5/25/2020 5:46:01 PM > Initializing flash...5/25/2020 5:46:03 PM > OK
5/25/2020 5:46:03 PM > Connection with server was lost!
5/25/2020 5:46:03 PM > Performed by 3.0.2 Software version.
5/25/2020 5:46:03 PM > Elapsed Time: 12:06:41 AM


Any suggest???

[Octopus box]

Hello.

Please, reconnect phone to another USB port and repeat operation again, after post here full Software log

[dombronx]

Customer cant wait. I tried and tool asked for credits again, so I hope device has no problem. Customer took.

[Octopus box]

Did You manage to Reset FRP ?

[dombronx]

Originally Posted by Octopus box

Did You manage to Reset FRP ?

Yes it reset, but last step not completed, i dont know what needed write in the last step. Phone works.