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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 02-07-2020, 22:50   #1 (permalink)
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LM-X520HM question [Answered]


please reimburse credits in this case lg k50 once the process is finished I am restarting



Comprobando datos ... OK
Plataforma: LG MTK
Puerto seleccionado: COM173
Velocidad de transmisión seleccionada: 921600
Modelo seleccionado: X520HM
Tipo de conexión USB seleccionada
Por favor, desconecte el cable, vuelva a conectar la batería, conecte el cable P999 (con resistencia de 910k)
o
Vuelva a conectar la batería, mantenga presionado "Vol +" durante 10 segundos y conecte el cable Micro USB.
Teléfono encontrado en el puerto COM176
Modo: emergencia
Inicializando flash ... OK
ID del modelo: LM-X520HM
Plataforma: mt6765
Versión de Android: 9
Versión SW: LMX520HMAT-00-V10c-SCA-XXX-AUG-28-2019 + 0
Versión LAF: 1.1
ID del producto: 973GAN68BMN807YY6
IMEI: 355472-10-098897-3
Operador objetivo: LAO
Hardware: rev_10
Nivel de batería: 27%
Leyendo particiones ... OK
Error LAF: 80000119.
Comprobando seguridad ... OK
-------------------------------------------------- ------------------------------
IMEI: 355472-10-098897-3
Dirección de Bluetooth: Desconocida
Dirección MAC de Wi-Fi: Desconocido
-------------------------------------------------- ------------------------------
La función de copia de seguridad de seguridad de escritura no funciona para este dispositivo con las últimas versiones de firmware. Si encuentra algún problema durante la operación de reparación de IMEI, no podrá restaurar el teléfono a su estado inicial, así que proceda bajo su propio riesgo.

¿Seguir?
Conectando al servidor ... OK
La tarjeta inteligente Octopus está presente.
Comprobando tarjeta inteligente ... OK
Nombre de usuario: diaz8466
Autorizando ... OK
Comprobando saldo ... OK
Comprobando operación ... OK
Enviando información del dispositivo ... OK
Obtenga créditos, necesarios para la operación actual ... OK
Su saldo: 100 créditos.
Para realizar la operación "Reparar IMEI" necesita tener 100 créditos.
Arreglando IMEI ...
Nuevo IMEI A: 355472-10-020159-1
Parchear la seguridad ...
Escribiendo área de seguridad ... OK
Eliminando la protección contra escritura ... OK
Reconectando el teléfono ...
Por favor, realice los siguientes pasos:
1. Mantenga presionados los botones "Vol-", "Vol +" y "Encendido".
2. Cuando la imagen desaparezca, suelte los botones "Vol-" y "Power".
3. Mantenga presionado "Vol +" hasta que el teléfono ingrese en el modo de descarga, luego presione el botón "Aceptar".
Teléfono encontrado en el puerto COM176
Modo: emergencia
Inicializando flash ... OK
Borrando la parte 1 ... OK
Reconectando el teléfono ...
Por favor, realice los siguientes pasos:
1. Mantenga presionados los botones "Vol-", "Vol +" y "Encendido".
2. Cuando la imagen desaparezca, suelte los botones "Vol-" y "Power".
3. Mantenga presionado "Vol +" hasta que el teléfono ingrese en el modo de descarga, luego presione el botón "Aceptar".
Teléfono encontrado en el puerto COM176
Modo: emergencia
Inicializando flash ... OK
Restaurar protección contra escritura ... OK
Borrando la parte 2 ... OK
IMEI corregido con éxito!
Por favor, reinicie el teléfono manualmente.
Realizado por 2.9.9 Versión de software.
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Old 02-08-2020, 10:11   #2 (permalink)
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Hello.

Please put the phone into Download mode and repeat the operation once again, we added you one more attempt.
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Old 02-08-2020, 22:17   #3 (permalink)
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repair imei x520 fail

I tried to repair imei h520hm I just leave it in logo, it does not allow me to repair more and I already consumed my credits when I try to repair again .....

Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM188
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10d-SCA-XXX-NOV-21-2019+0
LAF Version: 1.1
Product ID: 963GAN68B57X046WC
IMEI: '''''''''''''''''''''''''''''''''''''''''''''
Target operator: LAO
Hardware: rev_10
Battery level: 29%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI:''''''''''''''''''''''''''''''''''''''''''''' '''
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username:
Authorizing...Failed!
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: Lobito123
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM188
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10d-SCA-XXX-NOV-21-2019+0
LAF Version: 1.1
Product ID: 963GAN68B57X046WC
IMEI: ''''''''''''''''''''''''''''''''''''''''''''''''
Target operator: LAO
Hardware: rev_10
Battery level: 29%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: ''''''''''''''''''''''''''''''''''''''''''''''
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Lobito123
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: '''''''''''''''''''''''''''''''''''''''''''''''
Patching security...
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power"
buttons.
3. Hold "Vol+" until phone enter in Download mode, then press
"OK" button.
Phone found at port COM188
Mode: Emergency
Initializing flash...OK
Erasing part 1...
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM188
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10d-SCA-XXX-NOV-21-2019+0
LAF Version: 1.1
Product ID: 963GAN68B57X046WC
IMEI: '''''''''''''''''''''''''''''''''''''''''''''''''' ''''
Target operator: LAO
Hardware: rev_10
Battery level: 28%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: '''''''''''''''''''''''''''''''''''''''''''''''''' '
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Lobito123
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Performed by 2.9.9 Software version.
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Old 02-10-2020, 11:04   #4 (permalink)
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Member: 1146942
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Hello

We've added You one more attempt, please repeat operation again and do it correctly according to Software instructions!
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Old 02-15-2020, 02:02   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello

We've added You one more attempt, please repeat operation again and do it correctly according to Software instructions!

Welcome to Octoplus/Octopus Box LG Software version 2.9.9
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: Lobito123
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM188
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10c-LAO-CN-SEP-09-2019+0
LAF Version: 1.1
Product ID: 963GAN68B57X046WC
IMEI: 35++++++++++++++++++++++
Target operator: LAO
Hardware: rev_10
Battery level: 95%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 357885-07-168929-6
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Lobito123
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: 358++++++++++++++
Patching security...
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power"
buttons.
3. Hold "Vol+" until phone enter in Download mode, then press
"OK" button.
Phone found at port COM188
Mode: Emergency
Initializing flash...OK
Erasing part 1...
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM189
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM188
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10c-LAO-CN-SEP-09-2019+0
LAF Version: 1.1
Product ID: 963GAN68B57X046WC
IMEI: 35+++++++++++++++++++++++
Target operator: LAO
Hardware: rev_10
Battery level: 95%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 35+++++++++++++++++++++++++++++++
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Lobito123
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Performed by 2.9.9 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: Lobito123
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.

again same error 2intentos I can not shave imei, still leaving logoy without credits when I try to repair imei again.
team pulp help 2 teams devolvi is not a good solution
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Old 02-15-2020, 10:29   #6 (permalink)
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Posts: 90,171
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 24,876
Please, contact with us via claim mail, check Credits troubleshooting

Last edited by Octopus support; 02-17-2020 at 08:23.
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Old 02-17-2020, 08:28   #7 (permalink)
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Posts: 2,242
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Hello.

We added you one more attempt, please repeat the operation once again by according software log.
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