LMX210CM unlock done, but still locked [Answered] - GSM-Forum

Neranderson · 12-18-2018, 17:25

Dear sir i try unlock LMX210CM using soft 2.9.0 and use 50 credits and unlock ok, but phone locked.

i upgrade to 2.9.1 and try and not enough credits????
what about this credits lost?

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\18-12-2018_11-43-10.log" created.
12/18/2018 11:43:12 AM > Searching for server...
12/18/2018 11:43:12 AM > Trying to ping server...12/18/2018 11:43:12 AM > ok
12/18/2018 11:43:12 AM > Trying connect to server...
12/18/2018 11:43:12 AM > Server greeting: Card updates server v.2.2
12/18/2018 11:43:13 AM > Searching installed cards...
12/18/2018 11:43:13 AM > Found card with s/n: 1000045B3
12/18/2018 11:43:13 AM > Server check...
12/18/2018 11:43:13 AM > Server Check succesfull!
12/18/2018 11:43:13 AM > Server Check succesfull!
12/18/2018 11:43:18 AM > Welcome to Octoplus/Octopus Box LG Software version 2.9.0
12/18/2018 11:46:42 AM > --------------------------------------------------------------------------------
12/18/2018 11:46:42 AM > Platform: LG Qualcomm
12/18/2018 11:46:42 AM > Selected port: COM3
12/18/2018 11:46:42 AM > Selected model: LMX210CM
12/18/2018 11:46:42 AM > Reading info...
12/18/2018 11:46:42 AM > Could not detect mode!
12/18/2018 11:46:42 AM > Performed by 2.9.0 Software version.
12/18/2018 11:46:42 AM > Elapsed Time: 12:00:03 AM
12/18/2018 11:54:55 AM > --------------------------------------------------------------------------------
12/18/2018 11:54:55 AM > Checking data...12/18/2018 11:54:56 AM > OK
12/18/2018 11:54:56 AM > Platform: LG Qualcomm
12/18/2018 11:54:56 AM > Selected port: COM19
12/18/2018 11:54:56 AM > Selected model: LMX210CM
12/18/2018 11:54:56 AM > Reading info...
12/18/2018 11:54:58 AM > Model ID: LM-X210CM
12/18/2018 11:54:58 AM > IMEI: 354376-09-250230-7
12/18/2018 11:54:58 AM > Android version: 7.1.2
12/18/2018 11:54:58 AM > Battery level: 2%
12/18/2018 11:54:58 AM > SW Version: 12/18/2018 11:54:58 AM > X210CM10l
12/18/2018 11:54:58 AM > Mode: Normal
12/18/2018 11:54:58 AM > Firmware compiled date: Jun 20 2018
12/18/2018 11:54:58 AM > Firmware compiled time: 06:00:00
12/18/2018 11:54:58 AM > Firmware released date: Oct 3 2018
12/18/2018 11:54:58 AM > Firmware released time: 12:48:30
12/18/2018 11:54:58 AM > SW Version: 12/18/2018 11:54:58 AM > MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
12/18/2018 11:54:58 AM > IMEI: 354376-09-250230-7
12/18/2018 11:54:58 AM > Bluetooth address: 08

4:6A:72:AE:29
12/18/2018 11:54:59 AM > Wi-Fi MAC address: 08

4:6A

E:4F:37
12/18/2018 11:54:59 AM > SPC: 000000
12/18/2018 11:54:59 AM > Unlocking...
12/18/2018 11:54:59 AM > Initializing ADB...12/18/2018 11:55:00 AM > OK
12/18/2018 11:55:00 AM > Waiting for phone...12/18/2018 11:55:04 AM > OK
12/18/2018 11:55:04 AM > Connecting to server...12/18/2018 11:55:05 AM > OK
12/18/2018 11:55:05 AM > Octopus smart card is present.
12/18/2018 11:55:05 AM > Checking smart card...12/18/2018 11:55:07 AM > OK
12/18/2018 11:55:07 AM > Username: ianmarcosperu
12/18/2018 11:55:07 AM > Authorizing...12/18/2018 11:55:07 AM > OK
12/18/2018 11:55:07 AM > Checking balance...12/18/2018 11:55:07 AM > OK
12/18/2018 11:55:07 AM > Checking operation...12/18/2018 11:55:08 AM > OK
12/18/2018 11:55:08 AM > Get credits, needed for current operation...12/18/2018 11:55:08 AM > OK
12/18/2018 11:55:08 AM > Your balance: 50 credits.
12/18/2018 11:55:08 AM > To perform "Unlock" operation you need to have 50 credits.
12/18/2018 11:55:26 AM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
12/18/2018 11:55:29 AM > Reading QCN...
12/18/2018 11:55:29 AM > Send SPC...12/18/2018 11:55:29 AM > OK
12/18/2018 11:55:29 AM > Reading Mobile Property...12/18/2018 11:55:29 AM > OK
12/18/2018 11:55:30 AM > Reading Feature Mask...12/18/2018 11:55:30 AM > OK
12/18/2018 11:55:30 AM > Reading Roaming List 0...12/18/2018 11:55:30 AM > OK
12/18/2018 11:55:30 AM > Reading NV_Numbered Items...12/18/2018 11:57:03 AM > OK
12/18/2018 11:57:03 AM > Reading NV_Numbered SIM1 Items...12/18/2018 11:58:38 AM > OK
12/18/2018 11:58:38 AM > Reading NV_Numbered SIM2 Items...12/18/2018 11:59:50 AM > OK
12/18/2018 11:59:50 AM > Reading NV Items...12/18/2018 11:59:52 AM > OK
12/18/2018 11:59:52 AM > Reading EFS...12/18/2018 11:59:53 AM > OK
12/18/2018 11:59:53 AM > Reading Provisioning Items...12/18/2018 12:00:04 PM > OK
12/18/2018 12:00:04 PM > Reading QCN done!
12/18/2018 12:00:04 PM > Backup saved to "LMX210CM_354376092502307_18-12-2018_11-55-29.qcn"
12/18/2018 12:00:04 PM > Switching to Download mode...12/18/2018 12:00:29 PM > OK
12/18/2018 12:00:29 PM > Initializing flash...12/18/2018 12:00:31 PM > OK
12/18/2018 12:00:31 PM > Reading partitions...12/18/2018 12:00:32 PM > OK
12/18/2018 12:00:32 PM > Detecting writing method...
12/18/2018 12:00:32 PM > LAF Error: 80000121.
12/18/2018 12:00:32 PM > Trying second method...
12/18/2018 12:00:32 PM > Trying third method...
12/18/2018 12:00:32 PM > Reading ramdisk...
12/18/2018 12:00:34 PM > Unpacking...
12/18/2018 12:00:34 PM > Starting QCOM UFS decompress...
12/18/2018 12:00:34 PM > Set Writing params...
12/18/2018 12:00:34 PM > Set cmdSigData...
12/18/2018 12:00:34 PM > Set corrData...
12/18/2018 12:00:34 PM > Set cAddrSig...
12/18/2018 12:00:34 PM > Set cAddrFile...
12/18/2018 12:00:34 PM > Set cFlash...
12/18/2018 12:00:34 PM > Compose data...
12/18/2018 12:00:34 PM > Testing write method...
12/18/2018 12:00:34 PM > Reading 1b...
12/18/2018 12:00:34 PM > Sending sign...
12/18/2018 12:00:38 PM > Sending write cmd...
12/18/2018 12:00:38 PM > Writing cmd...
12/18/2018 12:00:38 PM > reading cmd...
12/18/2018 12:00:38 PM > Read: EXEC...
12/18/2018 12:00:38 PM > Reading all data...
12/18/2018 12:00:40 PM > Sending Open...
12/18/2018 12:00:40 PM > Reading 1b...
12/18/2018 12:00:40 PM > Sending sign...
12/18/2018 12:00:44 PM > Sending write cmd...
12/18/2018 12:00:44 PM > Writing cmd...
12/18/2018 12:00:44 PM > reading cmd...
12/18/2018 12:00:44 PM > Read: EXEC...
12/18/2018 12:00:44 PM > Reading all data...
12/18/2018 12:00:46 PM > Sending Open...12/18/2018 12:00:46 PM > OK
12/18/2018 12:00:46 PM > Reading security area...12/18/2018 12:00:52 PM > OK
12/18/2018 12:00:52 PM > Backup saved to "LMX210CM_354376092502307_18-12-2018_12-00-04.SEC"
12/18/2018 12:00:52 PM > Writing security area...
12/18/2018 12:00:52 PM > Reading 1b...
12/18/2018 12:00:52 PM > Sending sign...
12/18/2018 12:00:55 PM > Sending write cmd...
12/18/2018 12:00:55 PM > Writing cmd...
12/18/2018 12:00:55 PM > reading cmd...
12/18/2018 12:00:55 PM > Read: EXEC...
12/18/2018 12:00:55 PM > Reading all data...
12/18/2018 12:00:57 PM > Sending Open...
12/18/2018 12:00:58 PM > Reading 1b...
12/18/2018 12:00:58 PM > Sending sign...
12/18/2018 12:01:01 PM > Sending write cmd...
12/18/2018 12:01:01 PM > Writing cmd...
12/18/2018 12:01:01 PM > reading cmd...
12/18/2018 12:01:01 PM > Read: EXEC...
12/18/2018 12:01:01 PM > Reading all data...
12/18/2018 12:01:03 PM > Sending Open...
12/18/2018 12:01:04 PM > Reading 1b...
12/18/2018 12:01:04 PM > Sending sign...
12/18/2018 12:01:07 PM > Sending write cmd...
12/18/2018 12:01:07 PM > Writing cmd...
12/18/2018 12:01:07 PM > reading cmd...
12/18/2018 12:01:07 PM > Read: EXEC...
12/18/2018 12:01:07 PM > Reading all data...
12/18/2018 12:01:09 PM > Sending Open...12/18/2018 12:01:10 PM > OK
12/18/2018 12:01:10 PM > Switching to Normal mode...
12/18/2018 12:01:46 PM > Found model LMX210CM* ÿh at port COM19
12/18/2018 12:01:46 PM > Send SPC...12/18/2018 12:01:47 PM > OK
12/18/2018 12:01:47 PM > Writing QCN...
12/18/2018 12:01:47 PM > Writing NV_Numbered Items...12/18/2018 12:02:09 PM > OK
12/18/2018 12:02:09 PM > Writing NV_Numbered SIM1 Items...12/18/2018 12:02:51 PM > OK
12/18/2018 12:02:51 PM > Writing NV_Numbered SIM2 Items...12/18/2018 12:03:30 PM > OK
12/18/2018 12:03:30 PM > Writing QCN done!
12/18/2018 12:03:30 PM > Connecting to server...12/18/2018 12:03:31 PM > OK
12/18/2018 12:03:31 PM > Octopus smart card is present.
12/18/2018 12:03:31 PM > Checking smart card...12/18/2018 12:03:33 PM > OK
12/18/2018 12:03:33 PM > Username: ianmarcosperu
12/18/2018 12:03:33 PM > Authorizing...12/18/2018 12:03:33 PM > OK
12/18/2018 12:03:33 PM > Checking balance...12/18/2018 12:03:33 PM > OK
12/18/2018 12:03:33 PM > Checking operation...12/18/2018 12:03:34 PM > OK
12/18/2018 12:03:34 PM > Sending device information...12/18/2018 12:03:34 PM > OK
12/18/2018 12:03:34 PM > Finalizing...
12/18/2018 12:04:41 PM > Phone successfully unlocked!
12/18/2018 12:04:41 PM > Rebooting phone...
12/18/2018 12:04:41 PM > Performed by 2.9.0 Software version.
12/18/2018 12:04:41 PM > Elapsed Time: 12:09:49 AM

new version of software:

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\18-12-2018_12-11-06.log" created.
12/18/2018 12:11:08 PM > Searching for server...
12/18/2018 12:11:09 PM > Trying to ping server...12/18/2018 12:11:09 PM > ok
12/18/2018 12:11:09 PM > Trying connect to server...
12/18/2018 12:11:09 PM > Server greeting: Card updates server v.2.2
12/18/2018 12:11:10 PM > Searching installed cards...
12/18/2018 12:11:10 PM > Found card with s/n: 1000045B3
12/18/2018 12:11:10 PM > Server check...
12/18/2018 12:11:11 PM > Server Check succesfull!
12/18/2018 12:11:11 PM > Server Check succesfull!
12/18/2018 12:11:13 PM > Welcome to Octoplus/Octopus Box LG Software version 2.8.9.10
12/18/2018 12:11:25 PM > --------------------------------------------------------------------------------
12/18/2018 12:11:25 PM > Connecting to server ...12/18/2018 12:11:26 PM > OK
12/18/2018 12:11:26 PM > Username: ianmarcosperu
12/18/2018 12:11:26 PM > Authorizing...12/18/2018 12:11:26 PM > OK
12/18/2018 12:11:26 PM > Checking balance...12/18/2018 12:11:27 PM > OK
12/18/2018 12:11:27 PM > Your balance: 0 credits.
12/18/2018 12:11:46 PM > --------------------------------------------------------------------------------
12/18/2018 12:11:46 PM > Checking data...12/18/2018 12:11:47 PM > OK
12/18/2018 12:11:47 PM > Platform: LG Qualcomm
12/18/2018 12:11:47 PM > Selected port: COM19
12/18/2018 12:11:47 PM > Selected model: LMX210CM
12/18/2018 12:11:47 PM > Reading info...
12/18/2018 12:11:48 PM > Model ID: LM-X210CM
12/18/2018 12:11:48 PM > IMEI: 354376-09-250230-7
12/18/2018 12:11:48 PM > Android version: 7.1.2
12/18/2018 12:11:48 PM > Battery level: 3%
12/18/2018 12:11:48 PM > SW Version: 12/18/2018 12:11:48 PM > X210CM10l
12/18/2018 12:11:48 PM > Mode: Normal
12/18/2018 12:11:48 PM > Firmware compiled date: Jun 20 2018
12/18/2018 12:11:48 PM > Firmware compiled time: 06:00:00
12/18/2018 12:11:48 PM > Firmware released date: Oct 3 2018
12/18/2018 12:11:48 PM > Firmware released time: 12:48:30
12/18/2018 12:11:48 PM > SW Version: 12/18/2018 12:11:48 PM > MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
12/18/2018 12:11:48 PM > IMEI: 354376-09-250230-7
12/18/2018 12:11:49 PM > Bluetooth address: 08

4:6A:72:AE:29
12/18/2018 12:11:49 PM > Wi-Fi MAC address: 08

4:6A

E:4F:37
12/18/2018 12:11:49 PM > SPC: 000000
12/18/2018 12:11:49 PM > Unlocking...
12/18/2018 12:11:49 PM > Initializing ADB...12/18/2018 12:11:50 PM > OK
12/18/2018 12:11:50 PM > Waiting for phone...12/18/2018 12:11:55 PM > OK
12/18/2018 12:11:56 PM > Connecting to server...12/18/2018 12:11:56 PM > OK
12/18/2018 12:11:56 PM > Octopus smart card is present.
12/18/2018 12:11:56 PM > Checking smart card...12/18/2018 12:11:59 PM > OK
12/18/2018 12:11:59 PM > Username: ianmarcosperu
12/18/2018 12:11:59 PM > Authorizing...12/18/2018 12:11:59 PM > OK
12/18/2018 12:11:59 PM > Checking balance...12/18/2018 12:11:59 PM > OK
12/18/2018 12:12:00 PM > Checking operation...12/18/2018 12:12:00 PM > OK
12/18/2018 12:12:00 PM > Get credits, needed for current operation...12/18/2018 12:12:00 PM > OK
12/18/2018 12:12:00 PM > Too low balance to provide the security operation!
12/18/2018 12:12:00 PM > Your balance: 0 credits.
12/18/2018 12:12:01 PM > To perform "Unlock" operation you need to have 50 credits.
12/18/2018 12:12:01 PM > Performed by 2.8.9.10 Software version.
12/18/2018 12:12:01 PM > Elapsed Time: 12:00:16 AM

Octopus box · 12-18-2018, 17:52

Hi.

Please insert SIM card and post here photo with phone's screen, where we can see, that device is locked, we will check.

Neranderson · 12-18-2018, 21:18

Here is photos from phone

Octopus box · 12-19-2018, 09:34

OK, we have added 50 credits to your account, please check balance. Install the latest Software version (https://octoplusbox.com/en/download/software/) and repeat the "Unlock" operation again. Post here the result.

Neranderson · 12-19-2018, 17:46

still locked

Welcome to Octoplus/Octopus Box LG Software version 2.8.9.10
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Your balance: 50 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-250230-7
Android version: 7.1.2
Battery level: 1%
SW Version: X210CM10l
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Oct 3 2018
Firmware released time: 12:48:30
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-250230-7
Bluetooth address: 08

4:6A:72:AE:29
Wi-Fi MAC address: 08

4:6A

E:4F:37
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Checking operation...OK
Get credits, needed for current operation...OK
Your balance: 50 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Unlock operation
- you won't be able to restore the phone to it's initial state, so proceed at
your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210CM_354376092502307_19-12-2018_12-26-
09.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "LMX210CM_354376092502307_19-12-2018_12-33-
15.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LMX210CM* ÿh at port COM19
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Finalizing...
Phone successfully unlocked!
Rebooting phone...
Performed by 2.8.9.10 Software version.

Neranderson · 12-19-2018, 17:51

Try but same still locked

Octopus box · 12-20-2018, 09:21

Please use (install) the latest Software version (https://octoplusbox.com/en/download/software/) and perform the "Unlock" operation.

Octopus box · 12-21-2018, 12:27

What are You written about? We have checked and there is 50 credits on your account, don't post old logs.

Neranderson · 12-21-2018, 16:18

Welcome to Octoplus/Octopus Box LG Software version 2.9.1
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Your balance: 50 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-250230-7
Android version: 7.1.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Oct 3 2018
Firmware released time: 12:48:30
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-250230-7
Bluetooth address: 08

4:6A:72:AE:29
Wi-Fi MAC address: 08

4:6A

E:4F:37
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Checking operation...OK
Get credits, needed for current operation...OK
Your balance: 50 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Unlock operation
- you won't be able to restore the phone to it's initial state, so proceed at
your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210CM_354376092502307_21-12-2018_11-02-
17.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "LMX210CM_354376092502307_21-12-2018_11-09-
06.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LMX210CM* ÿh at port COM19
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Finalizing...
Phone successfully unlocked!
Rebooting phone...
Performed by 2.9.1 Software version.

Neranderson · 12-21-2018, 16:21

Here pics phobe same still locked

Octopus box · 12-21-2018, 17:04

We have refunded 50 credits again to your account. Try to repeat the "Unlock" operation again without QCN and post here the result.

Neranderson · 12-21-2018, 17:35

Welcome to Octoplus/Octopus Box LG Software version 2.9.1
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210CM
Reading info...Failed!
Port busy
Performed by 2.9.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-250230-7
Android version: 7.1.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Oct 3 2018
Firmware released time: 12:48:30
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-250230-7
Bluetooth address: 08

4:6A:72:AE:29
Wi-Fi MAC address: 08

4:6A

E:4F:37
SPC: 000000
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...Failed!
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.
Performed by 2.9.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-250230-7
Android version: 7.1.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Oct 3 2018
Firmware released time: 12:48:30
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-250230-7
Bluetooth address: 08

4:6A:72:AE:29
Wi-Fi MAC address: 08

4:6A

E:4F:37
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...Failed!
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.
Performed by 2.9.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-250230-7
Android version: 7.1.2
Battery level: 100%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Oct 3 2018
Firmware released time: 12:48:30
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-250230-7
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Checking operation...OK
Get credits, needed for current operation...OK
Your balance: 50 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Unlock operation
- you won't be able to restore the phone to it's initial state, so proceed at
your own risk.

Continue?
Skip Read/Write QCN
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF (reconnect
battery), press and hold "Vol+" button and connect the cable (or P999
cable))
3. Connect cable and press "Ok" button.
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "LMX210CM_354376092502307_21-12-2018_12-26-
18.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LMX210CM* ÿh at port COM19
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: ianmarcosperu
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Finalizing...
Phone successfully unlocked!
Rebooting phone...
Performed by 2.9.1 Software version.

Neranderson · 12-21-2018, 17:39

Without qcn imei is 0 and still locked

Octopus box · 12-22-2018, 11:15

We have refund credits to your account, please write back your QCN backup LMX210CM_354376092502307_21-12-2018_11-02-
17.qcn. Unfortuantely, we don't have solution for Your device.

mukkram · 01-16-2019, 12:18

octopus box my 50 credit lost plz hellp
lg lmx210cm Connection with server was lost!
Checking data...OK
Platform: LG Qualcomm
Selected port: COM213
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-09-082869-6
Android version: 7.1.2
Battery level: 74%
SW Version: X210CM10l
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Oct 3 2018
Firmware released time: 12:48:30
SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1
IMEI: 354376-09-082869-6
Bluetooth address: 08

4:6A:01:21:37
Wi-Fi MAC address: 48:60:5F:78:F4:15
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: kbgsmstore100ak
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 50 credits.
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210CM_354376090828696_16-01-2019_15-48-21.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "LMX210CM_354376090828696_16-01-2019_15-54-43.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LMX210CM* ÿh at port COM204
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Sending data to server...OK
Finalizing...
Connection with server was lost!
Performed by 2.8.9.7 Software version.

12-19-2018, 17:46	#5 (permalink)
Neranderson Freak Poster Join Date: Jan 2005 Location: santo domingo Age: 45 Posts: 232 Member: 103844 Status: Offline Thanks Meter: 21	still locked still locked Welcome to Octoplus/Octopus Box LG Software version 2.8.9.10 -------------------------------------------------------------------------------- Connecting to server ...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Your balance: 50 credits. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM19 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-250230-7 Android version: 7.1.2 Battery level: 1% SW Version: X210CM10l Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Oct 3 2018 Firmware released time: 12:48:30 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-250230-7 Bluetooth address: 084:6A:72:AE:29 Wi-Fi MAC address: 084:6AE:4F:37 SPC: 000000 Unlocking... Initializing ADB...OK Waiting for phone...OK Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Checking operation...OK Get credits, needed for current operation...OK Your balance: 50 credits. To perform "Unlock" operation you need to have 50 credits. Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "LMX210CM_354376092502307_19-12-2018_12-26- 09.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Detecting writing method... LAF Error: 80000121. Trying second method... Trying third method...OK Reading security area...OK Backup saved to "LMX210CM_354376092502307_19-12-2018_12-33- 15.SEC" Writing security area...OK Switching to Normal mode... Found model LMX210CM* ÿh at port COM19 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Finalizing... Phone successfully unlocked! Rebooting phone... Performed by 2.8.9.10 Software version.

12-21-2018, 16:18	#9 (permalink)
Neranderson Freak Poster Join Date: Jan 2005 Location: santo domingo Age: 45 Posts: 232 Member: 103844 Status: Offline Thanks Meter: 21	latest installer, all ok but locked Welcome to Octoplus/Octopus Box LG Software version 2.9.1 -------------------------------------------------------------------------------- Connecting to server ...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Your balance: 50 credits. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM19 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-250230-7 Android version: 7.1.2 Battery level: 100% Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Oct 3 2018 Firmware released time: 12:48:30 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-250230-7 Bluetooth address: 084:6A:72:AE:29 Wi-Fi MAC address: 084:6AE:4F:37 SPC: 000000 Unlocking... Initializing ADB...OK Waiting for phone...OK Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Checking operation...OK Get credits, needed for current operation...OK Your balance: 50 credits. To perform "Unlock" operation you need to have 50 credits. Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "LMX210CM_354376092502307_21-12-2018_11-02- 17.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Detecting writing method... LAF Error: 80000121. Trying second method... Trying third method...OK Reading security area...OK Backup saved to "LMX210CM_354376092502307_21-12-2018_11-09- 06.SEC" Writing security area...OK Switching to Normal mode... Found model LMX210CM* ÿh at port COM19 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Finalizing... Phone successfully unlocked! Rebooting phone... Performed by 2.9.1 Software version.

12-21-2018, 17:35	#12 (permalink)
Neranderson Freak Poster Join Date: Jan 2005 Location: santo domingo Age: 45 Posts: 232 Member: 103844 Status: Offline Thanks Meter: 21	without QCN still locked and imei 00 Welcome to Octoplus/Octopus Box LG Software version 2.9.1 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM19 Selected model: LMX210CM Reading info...Failed! Port busy Performed by 2.9.1 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM19 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-250230-7 Android version: 7.1.2 Battery level: 100% Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Oct 3 2018 Firmware released time: 12:48:30 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-250230-7 Bluetooth address: 084:6A:72:AE:29 Wi-Fi MAC address: 084:6AE:4F:37 SPC: 000000 Unlocking... Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...Failed! Please, reconnect phone, enable USB debugging, and try again. To enable USB debugging, please perform the following steps: 1. Disconnect cable 2. Install LG Android ADB drivers 3. Go to "Settings" -> "About phone" -> "Software information" 4. Click on Build number 5 times 5. Enable "Settings" -> "Developer options" -> "USB debugging" option 6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager. Performed by 2.9.1 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM19 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-250230-7 Android version: 7.1.2 Battery level: 100% Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Oct 3 2018 Firmware released time: 12:48:30 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-250230-7 Bluetooth address: 084:6A:72:AE:29 Wi-Fi MAC address: 084:6AE:4F:37 SPC: 000000 Unlocking... Initializing ADB...OK Waiting for phone...Failed! Please, reconnect phone, enable USB debugging, and try again. To enable USB debugging, please perform the following steps: 1. Disconnect cable 2. Install LG Android ADB drivers 3. Go to "Settings" -> "About phone" -> "Software information" 4. Click on Build number 5 times 5. Enable "Settings" -> "Developer options" -> "USB debugging" option 6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager. Performed by 2.9.1 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM19 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-250230-7 Android version: 7.1.2 Battery level: 100% Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Oct 3 2018 Firmware released time: 12:48:30 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-250230-7 Bluetooth address: Unknown Wi-Fi MAC address: Unknown Unlocking... Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone... Please, reconnect phone, enable USB debugging, and try again. To enable USB debugging, please perform the following steps: 1. Disconnect cable 2. Install LG Android ADB drivers 3. Go to "Settings" -> "About phone" -> "Software information" 4. Click on Build number 5 times 5. Enable "Settings" -> "Developer options" -> "USB debugging" option 6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager.OK Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Checking operation...OK Get credits, needed for current operation...OK Your balance: 50 credits. To perform "Unlock" operation you need to have 50 credits. Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Skip Read/Write QCN Switching to Download mode...Failed! Please perform the following steps: 1. Disconnect cable 2. Put phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)) 3. Connect cable and press "Ok" button. Initializing flash...OK Reading partitions...OK Detecting writing method... LAF Error: 80000121. Trying second method... Trying third method...OK Reading security area...OK Backup saved to "LMX210CM_354376092502307_21-12-2018_12-26- 18.SEC" Writing security area...OK Switching to Normal mode... Found model LMX210CM* ÿh at port COM19 Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: ianmarcosperu Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Finalizing... Phone successfully unlocked! Rebooting phone... Performed by 2.9.1 Software version.

01-16-2019, 12:18	#15 (permalink)
mukkram Freak Poster Join Date: Mar 2010 Location: hydrabad sindh Posts: 134 Member: 1266092 Status: Offline Sonork: love Thanks Meter: 17	octopus box my 50 credit lost plz hellp lg lmx210cm Connection with server was lost! Checking data...OK Platform: LG Qualcomm Selected port: COM213 Selected model: LMX210CM Reading info... Model ID: LM-X210CM IMEI: 354376-09-082869-6 Android version: 7.1.2 Battery level: 74% SW Version: X210CM10l Mode: Normal Firmware compiled date: Jun 20 2018 Firmware compiled time: 06:00:00 Firmware released date: Oct 3 2018 Firmware released time: 12:48:30 SW Version: MPSS.JO.3.0.c12-00013-8937_GENNS_PACK-1 IMEI: 354376-09-082869-6 Bluetooth address: 084:6A:01:21:37 Wi-Fi MAC address: 48:60:5F:78:F4:15 SPC: 000000 Unlocking... Initializing ADB...OK Waiting for phone...OK Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: kbgsmstore100ak Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 50 credits. Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "LMX210CM_354376090828696_16-01-2019_15-48-21.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Detecting writing method... LAF Error: 80000121. Trying second method... Trying third method...OK Reading security area...OK Backup saved to "LMX210CM_354376090828696_16-01-2019_15-54-43.SEC" Writing security area...OK Switching to Normal mode... Found model LMX210CM* ÿh at port COM204 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Sending data to server...OK Finalizing... Connection with server was lost! Performed by 2.8.9.7 Software version.

12-18-2018, 17:52	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	Hi. Please insert SIM card and post here photo with phone's screen, where we can see, that device is locked, we will check.

12-19-2018, 09:34	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	OK, we have added 50 credits to your account, please check balance. Install the latest Software version (https://octoplusbox.com/en/download/software/) and repeat the "Unlock" operation again. Post here the result.

12-20-2018, 09:21	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	Please use (install) the latest Software version (https://octoplusbox.com/en/download/software/) and perform the "Unlock" operation.

12-21-2018, 12:27	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	What are You written about? We have checked and there is 50 credits on your account, don't post old logs.

12-21-2018, 17:04	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	We have refunded 50 credits again to your account. Try to repeat the "Unlock" operation again without QCN and post here the result.

12-22-2018, 11:15	#14 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	We have refund credits to your account, please write back your QCN backup LMX210CM_354376092502307_21-12-2018_11-02- 17.qcn. Unfortuantely, we don't have solution for Your device.