LMX520HM done but imei 0 [Solved]

[richiricherd]

I did all ok, credits were taken but now imei is 000000000000000 Help please..


Welcome to Octoplus/Octopus Box LG Software version 2.9.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM22
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM21
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10d-SCA-XXX-NOV-21-2019+0
LAF Version: 1.1
Product ID: 975GAN68BNT801V6V
IMEI: 355472-10-108985-4
Target operator: LAO
Hardware: rev_10
Battery level: 97%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 355472-10-108985-4
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: richiricherd5x
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
Patching security...
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power"
buttons.
3. Hold "Vol+" until phone enter in Download mode, then press
"OK" button.
Phone found at port COM21
Mode: Emergency
Initializing flash...OK
Erasing part 1...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power"
buttons.
3. Hold "Vol+" until phone enter in Download mode, then press
"OK" button.
Phone found at port COM21
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Erasing part 2...OK
IMEI successfully fixed!
Please, reboot the phone manually.
Performed by 2.9.8 Software version.

[Octopus support]

Hello.

Please download and install latest test software version 2.9.8.1 from the Support Area (LG/TEST SOFTWARE/), then repeat the operation once again. We added You one more attempt.

To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.

[richiricherd]

All is OK now, thank you Octopus Team, you are the best.

[zapata13]

refund 100 credits imei 00000000000000000000

Welcome to Octoplus/Octopus Box LG Software version 2.9.8.11
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM149
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM148
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10a-334-020-SEP-06-2019+2
LAF Version: 1.1
Product ID: 96GGAN68BC8B0132L
IMEI: 000000-00-000000-0
Target operator: LAO
Hardware: rev_10
Battery level: 35%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 000000-00-000000-0
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: chivatazo13_02
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Performed by 2.9.8.11 Software version.

[Octopus box]

First of all please post here full Software log with all performed operations for this device! Becasue, as i can see this is second attempt

[zapata13]

Originally Posted by Octopus box

First of all please post here full Software log with all performed operations for this device! Becasue, as i can see this is second attempt

18/01/2020 06:23:09 p.m. > Platform: LG MTK
18/01/2020 06:23:09 p.m. > Selected port: COM198
18/01/2020 06:23:09 p.m. > Selected baudrate: 921600
18/01/2020 06:23:09 p.m. > Selected model: X520HM
18/01/2020 06:23:09 p.m. > Selected USB connection type
18/01/2020 06:23:10 p.m. > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
18/01/2020 06:23:10 p.m. > or
18/01/2020 06:23:10 p.m. > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.18/01/2020 06:24:51 p.m. > Failed!
18/01/2020 06:24:51 p.m. > Could not detect mode.
18/01/2020 06:24:51 p.m. > Performed by 2.9.8 Software version.
18/01/2020 06:24:51 p.m. > Elapsed Time: 12:01:42 a.m.

18/01/2020 06:43:32 p.m. > Checking data...18/01/2020 06:43:33 p.m. > OK
18/01/2020 06:43:33 p.m. > Platform: LG MTK
18/01/2020 06:43:33 p.m. > Selected port: COM198
18/01/2020 06:43:33 p.m. > Selected baudrate: 921600
18/01/2020 06:43:33 p.m. > Selected model: X520HM
18/01/2020 06:43:33 p.m. > Selected USB connection type
18/01/2020 06:43:34 p.m. > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
18/01/2020 06:43:34 p.m. > or
18/01/2020 06:43:34 p.m. > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
18/01/2020 06:43:39 p.m. > Phone found at port COM5
18/01/2020 06:43:39 p.m. > Mode: Emergency
18/01/2020 06:43:39 p.m. > Initializing flash...18/01/2020 06:43:41 p.m. > OK
18/01/2020 06:43:42 p.m. > Model ID: LM-X520HM
18/01/2020 06:43:42 p.m. > Platform: mt6765
18/01/2020 06:43:42 p.m. > Android version: 9
18/01/2020 06:43:42 p.m. > SW version: LMX520HMAT-00-V10a-334-020-SEP-06-2019+2
18/01/2020 06:43:42 p.m. > LAF Version: 1.1
18/01/2020 06:43:42 p.m. > Product ID: 96GGAN68BC8B0132L
18/01/2020 06:43:42 p.m. > IMEI: 355472-10-058932-6
18/01/2020 06:43:42 p.m. > Target operator: LAO
18/01/2020 06:43:42 p.m. > Hardware: rev_10
18/01/2020 06:43:42 p.m. > Battery level: 18%
18/01/2020 06:43:42 p.m. > Reading partitions...18/01/2020 06:43:42 p.m. > OK
18/01/2020 06:43:43 p.m. > LAF Error: 80000119.
18/01/2020 06:43:45 p.m. > Checking security...18/01/2020 06:43:45 p.m. > OK
18/01/2020 06:43:45 p.m. > Reading is Blocked!
18/01/2020 06:43:45 p.m. > --------------------------------------------------------------------------------
18/01/2020 06:43:45 p.m. > IMEI: 355472-10-058932-6
18/01/2020 06:43:45 p.m. > Bluetooth address: Unknown
18/01/2020 06:43:45 p.m. > Wi-Fi MAC address: Unknown
18/01/2020 06:43:45 p.m. > --------------------------------------------------------------------------------
18/01/2020 06:43:45 p.m. > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
18/01/2020 06:43:48 p.m. > Connecting to server...18/01/2020 06:43:52 p.m. > OK
18/01/2020 06:43:52 p.m. > Octopus smart card is present.
18/01/2020 06:43:52 p.m. > Checking smart card...18/01/2020 06:43:57 p.m. > OK
18/01/2020 06:43:57 p.m. > Username: chivatazo13_02
18/01/2020 06:43:57 p.m. > Authorizing...18/01/2020 06:43:58 p.m. > OK
18/01/2020 06:43:58 p.m. > Checking balance...18/01/2020 06:43:59 p.m. > OK
18/01/2020 06:43:59 p.m. > Checking operation...18/01/2020 06:44:01 p.m. > OK
18/01/2020 06:44:01 p.m. > Sending device information...18/01/2020 06:44:02 p.m. > OK
18/01/2020 06:44:02 p.m. > Get credits, needed for current operation...18/01/2020 06:44:04 p.m. > OK
18/01/2020 06:44:04 p.m. > Your balance: 100 credits.
18/01/2020 06:44:04 p.m. > To perform "Repair IMEI" operation you need to have 100 credits.
18/01/2020 06:45:31 p.m. > Fixing IMEI...
18/01/2020 06:45:31 p.m. > Patching security...
18/01/2020 06:45:31 p.m. > Writing security area...18/01/2020 06:45:34 p.m. > OK
18/01/2020 06:45:35 p.m. > Removing write protection...
18/01/2020 06:45:39 p.m. > Execute : 0x00F5
18/01/2020 06:45:39 p.m. > Writing cmd...
18/01/2020 06:45:39 p.m. > reading cmd...
18/01/2020 06:45:42 p.m. > reading cmd...
18/01/2020 06:45:44 p.m. > reading cmd...
18/01/2020 06:45:46 p.m. > reading cmd...18/01/2020 06:45:48 p.m. > OK
18/01/2020 06:45:48 p.m. > Reconnecting phone...
18/01/2020 06:45:48 p.m. > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
18/01/2020 06:48:38 p.m. > Phone found at port COM5
18/01/2020 06:48:38 p.m. > Mode: Emergency
18/01/2020 06:48:38 p.m. > Initializing flash...18/01/2020 06:48:40 p.m. > OK
18/01/2020 06:48:40 p.m. > Erasing part 1...
18/01/2020 06:48:43 p.m. > Execute : 0x00C3
18/01/2020 06:48:43 p.m. > Writing cmd...
18/01/2020 06:48:43 p.m. > reading cmd...
18/01/2020 06:48:45 p.m. > Read: EXEC...18/01/2020 06:48:45 p.m. > OK
18/01/2020 06:48:45 p.m. > Reconnecting phone...
18/01/2020 06:48:45 p.m. > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
18/01/2020 06:49:12 p.m. > Phone found at port COM5
18/01/2020 06:49:12 p.m. > Mode: Emergency
18/01/2020 06:49:12 p.m. > Initializing flash...18/01/2020 06:49:14 p.m. > OK
18/01/2020 06:49:15 p.m. > Restore write protection...18/01/2020 06:49:17 p.m. > OK
18/01/2020 06:49:17 p.m. > Erasing part 2...
18/01/2020 06:49:19 p.m. > Execute : 0x00F9
18/01/2020 06:49:19 p.m. > Writing cmd...
18/01/2020 06:49:20 p.m. > reading cmd...
18/01/2020 06:49:22 p.m. > reading cmd...
18/01/2020 06:49:24 p.m. > reading cmd...
18/01/2020 06:49:26 p.m. > reading cmd...18/01/2020 06:49:28 p.m. > OK
18/01/2020 06:49:28 p.m. > IMEI successfully fixed!
18/01/2020 06:49:28 p.m. > Please, reboot the phone manually.
18/01/2020 06:49:28 p.m. > Performed by 2.9.8 Software version.
18/01/2020 06:49:28 p.m. > Elapsed Time: 12:05:55 a.m.

[Octopus box]

You need to be more attentive: Octoplus LG Tool Update 2.9.8.1 Attention We've added You one more attempt, plesae repeat operation again