LS675 loses signal in APN settings

[mfeliu07]

Hello
The LS675 is Boost, did the whole process well recognized GSM network.
Now when I enter the APN setting loses the signal and I have to repeat the process.
How can I solve this problem ?

regards

mfeliu07

[Octopus box]

Hello.

Please, try to perform Repair Network operation, then check for network and for data network, post here result and Software log.

[mfeliu07]

Hello

Only enter the APN settings network lose and I have to repeat the process again.

Thanks

mfeliu07

--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM5
Selected model: LS675
Reading info...
Model ID: LGLS675
IMEI: 353495-07-337472-5
Android version: 5.1.1
Battery level: 98%
Mode: Normal
Firmware compiled date: Nov 11 2015
Firmware compiled time: 22:00:00
Firmware released date: Dec 3 2015
Firmware released time: 18:54:41
SW Version: MPSS.JO.1.0.c5.7-00005-M8909EAAAANVZM-1
IMEI: 353495-07-337472-5
SPC: 749610
MEID: 35349507337472
Mobile ESN: 8013349F
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 840638
NAM Name: Sprint
User Lock Code: 2303
Repairing Network...
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
Sending apns config...OK
Setting options...OK
Repair Network Done!
To complete the operation, Please perform the following steps:
1. Go to "System Selection" and slect preffered "Network Mode";
2. Go to "LTE Setting" -> "APN Setting" -> "Properties" (Long press Menu
button);
3. Press "Reset to default";
4. Reboot the phone.
Performed by 2.3.8 software version.

[mfeliu07]

Hello

Any suggestions to achieve solve the problem.

Thanks

mfeliu07

[olubolajames]

Originally Posted by mfeliu07

Hello

Only enter the APN settings network lose and I have to repeat the process again.

Thanks

mfeliu07

Properties" (Long press Menu
button);
3. Press "Reset to default";?????????????????

am not getting these part pls

[olubolajames]

Originally Posted by Octopus box

Hello.

Please, try to perform Repair Network operation, then check for network and for data network, post here result and Software log.

Properties" (Long press Menu
button);
3. Press "Reset to default";????

pls am not getting these part where is menu key

[Octopus box]

Hello.

Please, perform Factory Reset via phone's menut, after install the latest Software version after perform Repair Network operation again.