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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-30-2019, 01:49   #1 (permalink)
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LG M150 UNLOCK PROBLEM......AT&t [Answered]


Welcome to Octoplus/Octopus Box LG Software version 2.9.3
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: baig
Authorizing...OK
Checking balance...OK
Your balance: 104 credits.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM236
Selected model: M150
Reading info...
Mode: Normal
Firmware compiled date: Jul 06 2017
Firmware compiled time: 04:00:00
Firmware released date: Apr 10 2018
Firmware released time: 21:10:59
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.92496.1.104247.1
IMEI: 355932-09-139667-6
Bluetooth address: 084:6A:98:28:97
Wi-Fi MAC address: 00:57:C1:A3:18:0D
SPC: 000000
Performed by 2.9.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM236
Selected model: M150
Reading info...
Mode: Normal
Firmware compiled date: Jul 06 2017
Firmware compiled time: 04:00:00
Firmware released date: Apr 10 2018
Firmware released time: 21:10:59
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.92496.1.104247.1
IMEI: 355932-09-139667-6
Bluetooth address: 084:6A:98:28:97
Wi-Fi MAC address: 00:57:C1:A3:18:0D
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: baig
Authorizing...OK
Checking balance...OK
Checking operation...OK
Get credits, needed for current operation...OK
Your balance: 104 credits.
To perform "Unlock" operation you need to have 50 credits.
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "M150_355932091396676_30-04-2019_07-03-16.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "M150_355932091396676_30-04-2019_07-09-47.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGM150AT* ÿh `Æ at port COM236
Send SPC...OK
Writing QCN...Failed!
Performed by 2.9.3 Software version.
////////////////////////////////////////////


again i try with LG M150AT UNLOCK DONE.BUT IMEI BECOME.OOOOOOO0000000.




Platform: LG Qualcomm
Selected port: COM118
Selected model: M150AT
Reading info...Failed!
Port busy
Performed by 2.9.3 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM236
Selected model: M150AT
Reading info...
Mode: Normal
Firmware compiled date: Jul 06 2017
Firmware compiled time: 04:00:00
Firmware released date: Apr 10 2018
Firmware released time: 21:10:59
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.92496.1.104247.1
Bluetooth address: 084:6A:98:28:97
Wi-Fi MAC address: 00:57:C1:A3:18:0D
SPC: 000000
Performed by 2.9.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM236
Selected model: M150AT
Reading info...
Could not detect mode!
Performed by 2.9.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM236
Selected model: M150AT
Reading info...
Model ID: LG-M150
IMEI: 000000-00-000000-0
Android version: 7.0
Battery level: 76%
Mode: Normal
Firmware compiled date: Jul 06 2017
Firmware compiled time: 04:00:00
Firmware released date: Apr 10 2018
Firmware released time: 21:10:59
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.92496.1.104247.1
Bluetooth address: 084:6A:98:28:97
Wi-Fi MAC address: 00:57:C1:A3:18:0D
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: baig
Authorizing...OK
Checking balance...OK
Checking operation...OK
Get credits, needed for current operation...OK
Your balance: 104 credits.
To perform "Unlock" operation you need to have 50 credits.
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "M150AT_000000000000000_30-04-2019_07-38-15.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "M150AT_000000000000000_30-04-2019_07-43-
12.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGM150AT* ÿh `Æ at port COM236
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: baig
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Finalizing...
Phone successfully unlocked!
Rebooting phone...
Performed by 2.9.3 Software version....






Write sec.backup. imei ok but phone lock agan. octopus team need help....remove battery model is LG M150 ONLY.

Last edited by Octopus box; 04-30-2019 at 09:32.
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Old 04-30-2019, 09:33   #2 (permalink)
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Hello.

First of all You are using not actual Software version 2.9.3.

Second, your device is M150, but for some reason You are selecting M150AT?

Please, repeat Unlock operation for M150 with "Skip Read/Write QCN" option during Unlock operation, after post here full Software log.
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Old 04-30-2019, 11:53   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.9.2 (Lite)
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: tyking5
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM27
Selected model: M150AT
Reading info...
Could not detect mode!
Performed by 2.9.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM5
Selected model: M150AT
Reading info...
Model ID: LG-M150
IMEI: 355932-09-011025-0
Android version: 7.0
Battery level: 11%
Mode: Normal
Firmware compiled date: Jul 06 2017
Firmware compiled time: 04:00:00
Firmware released date: Apr 10 2018
Firmware released time: 21:10:59
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-1.92496.1.104247.1
IMEI: 355932-09-011025-0
Bluetooth address: 084:6A:74:27:05
Wi-Fi MAC address: 084:6AF:C81
SPC: 000000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: tyking5
Authorizing...OK
Checking balance...OK
Checking operation...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 50 credits.
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "M150AT_355932090110250_30-04-2019_22-39-57.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...OK
Reading security area...OK
Backup saved to "M150AT_355932090110250_30-04-2019_22-45-56.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGM150AT* ÿh `Æ at port COM5
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...Failed!
Could not get protocol version!
Performed by 2.9.2 Software version.


help please
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Old 04-30-2019, 17:30   #4 (permalink)
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First of all You are using not actual Software version 2.9.2. Download and install latest Software version which is 2.9.4!
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Old 08-13-2019, 14:47   #5 (permalink)
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FAILED LG-M150

8/13/2019 9:35:38 AM > Checking data...8/13/2019 9:35:40 AM > OK
8/13/2019 9:35:40 AM > Platform: LG Qualcomm
8/13/2019 9:35:40 AM > Selected port: COM24
8/13/2019 9:35:40 AM > Selected model: M150
8/13/2019 9:35:40 AM > Reading info...
8/13/2019 9:35:42 AM > Model ID: LG-M150
8/13/2019 9:35:42 AM > IMEI: 355932-09-039798-0
8/13/2019 9:35:42 AM > Android version: 7.0
8/13/2019 9:35:43 AM > Battery level: 100%
8/13/2019 9:35:43 AM > Mode: Normal
8/13/2019 9:35:43 AM > Firmware compiled date: Jul 06 2017
8/13/2019 9:35:43 AM > Firmware compiled time: 04:00:00
8/13/2019 9:35:44 AM > Firmware released date: Aug 1 2018
8/13/2019 9:35:44 AM > Firmware released time: 19:49:16
8/13/2019 9:35:44 AM > SW Version: 8/13/2019 9:35:44 AM > MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-1.92496.1.104247.1
8/13/2019 9:35:44 AM > IMEI: 355932-09-039798-0
8/13/2019 9:35:45 AM > Bluetooth address: 084:6A:6C:64:91
8/13/2019 9:35:46 AM > Wi-Fi MAC address: 084:6A9:AB:01
8/13/2019 9:35:46 AM > SPC: 000000
8/13/2019 9:35:47 AM > Unlocking...
8/13/2019 9:35:47 AM > Initializing ADB...8/13/2019 9:35:48 AM > OK
8/13/2019 9:35:48 AM > Waiting for phone...
8/13/2019 9:35:48 AM > Please, reconnect phone, enable USB debugging, and try again.
8/13/2019 9:35:48 AM > To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager.
8/13/2019 9:36:19 AM > Performed by 2.9.5 Software version.
8/13/2019 9:36:19 AM > Elapsed Time: 12:00:46 AM
8/13/2019 9:36:44 AM > --------------------------------------------------------------------------------
8/13/2019 9:36:44 AM > Checking data...8/13/2019 9:36:46 AM > OK
8/13/2019 9:36:46 AM > Platform: LG Qualcomm
8/13/2019 9:36:46 AM > Selected port: COM24
8/13/2019 9:36:46 AM > Selected model: M150
8/13/2019 9:36:46 AM > Reading info...
8/13/2019 9:36:48 AM > Model ID: LG-M150
8/13/2019 9:36:49 AM > IMEI: 355932-09-039798-0
8/13/2019 9:36:49 AM > Android version: 7.0
8/13/2019 9:36:50 AM > Battery level: 100%
8/13/2019 9:36:51 AM > Mode: Normal
8/13/2019 9:36:51 AM > Firmware compiled date: Jul 06 2017
8/13/2019 9:36:51 AM > Firmware compiled time: 04:00:00
8/13/2019 9:36:51 AM > Firmware released date: Aug 1 2018
8/13/2019 9:36:51 AM > Firmware released time: 19:49:16
8/13/2019 9:36:52 AM > SW Version: 8/13/2019 9:36:52 AM > MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-1.92496.1.104247.1
8/13/2019 9:36:52 AM > IMEI: 355932-09-039798-0
8/13/2019 9:36:53 AM > Bluetooth address: 084:6A:6C:64:91
8/13/2019 9:36:53 AM > Wi-Fi MAC address: 084:6A9:AB:01
8/13/2019 9:36:53 AM > SPC: 000000
8/13/2019 9:36:53 AM > Unlocking...
8/13/2019 9:36:53 AM > Initializing ADB...8/13/2019 9:36:55 AM > OK
8/13/2019 9:36:55 AM > Waiting for phone...8/13/2019 9:37:00 AM > OK
8/13/2019 9:37:01 AM > Connecting to server...8/13/2019 9:37:02 AM > OK
8/13/2019 9:37:02 AM > Octopus smart card is present.
8/13/2019 9:37:02 AM > Checking smart card...8/13/2019 9:37:10 AM > OK
8/13/2019 9:37:10 AM > Username: cakeybar23
8/13/2019 9:37:10 AM > Authorizing...8/13/2019 9:37:11 AM > OK
8/13/2019 9:37:11 AM > Checking balance...8/13/2019 9:37:12 AM > OK
8/13/2019 9:37:12 AM > Checking operation...8/13/2019 9:37:14 AM > OK
8/13/2019 9:37:14 AM > Sending device information...8/13/2019 9:37:16 AM > OK
8/13/2019 9:37:16 AM > Get credits, needed for current operation...8/13/2019 9:37:17 AM > OK
8/13/2019 9:37:17 AM > Your balance: 170 credits.
8/13/2019 9:37:17 AM > To perform "Unlock" operation you need to have 50 credits.
8/13/2019 9:37:26 AM > Skip Read/Write QCN
8/13/2019 9:37:26 AM > Switching to Download mode...8/13/2019 9:37:51 AM > OK
8/13/2019 9:37:51 AM > Initializing flash...8/13/2019 9:37:53 AM > OK
8/13/2019 9:37:53 AM > Reading partitions...8/13/2019 9:37:54 AM > OK
8/13/2019 9:37:54 AM > Detecting writing method...
8/13/2019 9:37:56 AM > Try RCV Msg 0 : 0
8/13/2019 9:37:58 AM > Try RCV Msg 1 : 0
8/13/2019 9:38:00 AM > Try RCV Msg 2 : 0
8/13/2019 9:38:02 AM > Try RCV Msg 3 : 0
8/13/2019 9:38:04 AM > Try RCV Msg 4 : 0
8/13/2019 9:38:06 AM > Try RCV Msg 5 : 0
8/13/2019 9:38:08 AM > Try RCV Msg 6 : 0
8/13/2019 9:38:10 AM > Try RCV Msg 7 : 0
8/13/2019 9:38:12 AM > Try RCV Msg 8 : 0
8/13/2019 9:38:14 AM > Try RCV Msg 9 : 0
8/13/2019 9:38:16 AM > Try RCV Msg 10 : 0
8/13/2019 9:38:18 AM > Try RCV Msg 11 : 0
8/13/2019 9:38:20 AM > Try RCV Msg 12 : 0
8/13/2019 9:38:22 AM > Try RCV Msg 13 : 0
8/13/2019 9:38:24 AM > Try RCV Msg 14 : 0
8/13/2019 9:38:27 AM > Try RCV Msg 15 : 0
8/13/2019 9:38:29 AM > Try RCV Msg 16 : 0
8/13/2019 9:38:31 AM > Try RCV Msg 17 : 0
8/13/2019 9:38:33 AM > Try RCV Msg 18 : 0
8/13/2019 9:38:35 AM > Try RCV Msg 19 : 0
8/13/2019 9:38:37 AM > Try RCV Msg 20 : 0
8/13/2019 9:38:39 AM > Try RCV Msg 21 : 0
8/13/2019 9:38:41 AM > Try RCV Msg 22 : 0
8/13/2019 9:38:43 AM > Try RCV Msg 23 : 0
8/13/2019 9:38:45 AM > Try RCV Msg 24 : 0
8/13/2019 9:38:47 AM > Try RCV Msg 25 : 0
8/13/2019 9:38:49 AM > Try RCV Msg 26 : 0
8/13/2019 9:38:51 AM > Try RCV Msg 27 : 0
8/13/2019 9:38:53 AM > Try RCV Msg 28 : 0
8/13/2019 9:38:55 AM > Try RCV Msg 29 : 0
8/13/2019 9:38:57 AM > Try RCV Msg 30 : 0
8/13/2019 9:38:59 AM > Try RCV Msg 31 : 0
8/13/2019 9:39:01 AM > Try RCV Msg 32 : 0
8/13/2019 9:39:03 AM > Try RCV Msg 33 : 0
8/13/2019 9:39:05 AM > Try RCV Msg 34 : 0
8/13/2019 9:39:07 AM > Try RCV Msg 35 : 0
8/13/2019 9:39:09 AM > Try RCV Msg 36 : 0
8/13/2019 9:39:11 AM > Try RCV Msg 37 : 0
8/13/2019 9:39:14 AM > Try RCV Msg 38 : 0
8/13/2019 9:39:16 AM > Try RCV Msg 39 : 0
8/13/2019 9:39:18 AM > Try RCV Msg 40 : 0
8/13/2019 9:39:20 AM > Try RCV Msg 41 : 0
8/13/2019 9:39:22 AM > Try RCV Msg 42 : 0
8/13/2019 9:39:24 AM > Try RCV Msg 43 : 0
8/13/2019 9:39:26 AM > Try RCV Msg 44 : 0
8/13/2019 9:39:28 AM > Try RCV Msg 45 : 0
8/13/2019 9:39:30 AM > Try RCV Msg 46 : 0
8/13/2019 9:39:32 AM > Try RCV Msg 47 : 0
8/13/2019 9:39:34 AM > Try RCV Msg 48 : 0
8/13/2019 9:39:36 AM > Try RCV Msg 49 : 0
8/13/2019 9:39:38 AM > Try RCV Msg 50 : 0
8/13/2019 9:39:40 AM > Try RCV Msg 51 : 0
8/13/2019 9:39:42 AM > Try RCV Msg 52 : 0
8/13/2019 9:39:44 AM > Try RCV Msg 53 : 0
8/13/2019 9:39:46 AM > Try RCV Msg 54 : 0
8/13/2019 9:39:48 AM > Try RCV Msg 55 : 0
8/13/2019 9:39:50 AM > Try RCV Msg 56 : 0
8/13/2019 9:39:53 AM > Try RCV Msg 57 : 0
8/13/2019 9:39:55 AM > Try RCV Msg 58 : 0
8/13/2019 9:39:57 AM > Try RCV Msg 59 : 0
8/13/2019 9:39:59 AM > Try RCV Msg 60 : 0
8/13/2019 9:40:01 AM > Try RCV Msg 61 : 0
8/13/2019 9:40:03 AM > Try RCV Msg 62 : 0
8/13/2019 9:40:05 AM > Try RCV Msg 63 : 0
8/13/2019 9:40:07 AM > Try RCV Msg 64 : 0
8/13/2019 9:40:09 AM > Try RCV Msg 65 : 0
8/13/2019 9:40:11 AM > Try RCV Msg 66 : 0
8/13/2019 9:40:13 AM > Try RCV Msg 67 : 0
8/13/2019 9:40:15 AM > Try RCV Msg 68 : 0
8/13/2019 9:40:17 AM > Try RCV Msg 69 : 0
8/13/2019 9:40:19 AM > Try RCV Msg 70 : 0
8/13/2019 9:40:21 AM > Try RCV Msg 71 : 0
8/13/2019 9:40:23 AM > Try RCV Msg 72 : 0
8/13/2019 9:40:25 AM > Try RCV Msg 73 : 0
8/13/2019 9:40:27 AM > Try RCV Msg 74 : 0
8/13/2019 9:40:29 AM > Try RCV Msg 75 : 0
8/13/2019 9:40:31 AM > Try RCV Msg 76 : 0
8/13/2019 9:40:33 AM > Try RCV Msg 77 : 0
8/13/2019 9:40:35 AM > Try RCV Msg 78 : 0
8/13/2019 9:40:37 AM > Try RCV Msg 79 : 0
8/13/2019 9:40:39 AM > Try RCV Msg 80 : 0
8/13/2019 9:40:42 AM > Try RCV Msg 81 : 0
8/13/2019 9:40:44 AM > Try RCV Msg 82 : 0
8/13/2019 9:40:46 AM > Try RCV Msg 83 : 0
8/13/2019 9:40:48 AM > Try RCV Msg 84 : 0
8/13/2019 9:40:50 AM > Try RCV Msg 85 : 0
8/13/2019 9:40:52 AM > Try RCV Msg 86 : 0
8/13/2019 9:40:54 AM > Try RCV Msg 87 : 0
8/13/2019 9:40:56 AM > Try RCV Msg 88 : 0
8/13/2019 9:40:58 AM > Try RCV Msg 89 : 0
8/13/2019 9:41:00 AM > Try RCV Msg 90 : 0
8/13/2019 9:41:02 AM > Try RCV Msg 91 : 0
8/13/2019 9:41:04 AM > Try RCV Msg 92 : 0
8/13/2019 9:41:06 AM > Try RCV Msg 93 : 0
8/13/2019 9:41:08 AM > Try RCV Msg 94 : 0
8/13/2019 9:41:10 AM > Try RCV Msg 95 : 0
8/13/2019 9:41:12 AM > Try RCV Msg 96 : 0
8/13/2019 9:41:14 AM > Try RCV Msg 97 : 0
8/13/2019 9:41:16 AM > Try RCV Msg 98 : 0
8/13/2019 9:41:18 AM > Try RCV Msg 99 : 0
8/13/2019 9:41:20 AM > Try RCV Msg 100 : 0
8/13/2019 9:41:22 AM > Try RCV Msg 101 : 0
8/13/2019 9:41:24 AM > Try RCV Msg 102 : 0
8/13/2019 9:41:26 AM > Try RCV Msg 103 : 0
8/13/2019 9:41:28 AM > Try RCV Msg 104 : 0
8/13/2019 9:41:31 AM > Try RCV Msg 105 : 0
8/13/2019 9:41:33 AM > Try RCV Msg 106 : 0
8/13/2019 9:41:35 AM > Try RCV Msg 107 : 0
8/13/2019 9:41:37 AM > Try RCV Msg 108 : 0
8/13/2019 9:41:39 AM > Try RCV Msg 109 : 0
8/13/2019 9:41:41 AM > Try RCV Msg 110 : 0
8/13/2019 9:41:43 AM > Try RCV Msg 111 : 0
8/13/2019 9:41:45 AM > Try RCV Msg 112 : 0
8/13/2019 9:41:47 AM > Try RCV Msg 113 : 0
8/13/2019 9:41:49 AM > Try RCV Msg 114 : 0
8/13/2019 9:41:51 AM > Try RCV Msg 115 : 0
8/13/2019 9:41:53 AM > Try RCV Msg 116 : 0
8/13/2019 9:41:55 AM > Try RCV Msg 117 : 0
8/13/2019 9:41:57 AM > Try RCV Msg 118 : 0
8/13/2019 9:41:59 AM > Try RCV Msg 119 : 0
8/13/2019 9:42:01 AM > Try RCV Msg 120 : 0
8/13/2019 9:42:03 AM > Try RCV Msg 121 : 0
8/13/2019 9:42:05 AM > Try RCV Msg 122 : 0
8/13/2019 9:42:07 AM > Try RCV Msg 123 : 0
8/13/2019 9:42:09 AM > Try RCV Msg 124 : 0
8/13/2019 9:42:11 AM > Try RCV Msg 125 : 0
8/13/2019 9:42:13 AM > Try RCV Msg 126 : 0
8/13/2019 9:42:15 AM > Try RCV Msg 127 : 0
8/13/2019 9:42:17 AM > Try RCV Msg 128 : 0
8/13/2019 9:42:20 AM > Try RCV Msg 129 : 0
8/13/2019 9:42:22 AM > Try RCV Msg 130 : 0
8/13/2019 9:42:24 AM > Try RCV Msg 131 : 0
8/13/2019 9:42:26 AM > Try RCV Msg 132 : 0
8/13/2019 9:42:28 AM > Try RCV Msg 133 : 0
8/13/2019 9:42:30 AM > Try RCV Msg 134 : 0
8/13/2019 9:42:32 AM > Try RCV Msg 135 : 0
8/13/2019 9:42:34 AM > Try RCV Msg 136 : 0
8/13/2019 9:42:36 AM > Try RCV Msg 137 : 0
8/13/2019 9:42:38 AM > Try RCV Msg 138 : 0
8/13/2019 9:42:40 AM > Try RCV Msg 139 : 0
8/13/2019 9:42:42 AM > Try RCV Msg 140 : 0
8/13/2019 9:42:44 AM > Try RCV Msg 141 : 0
8/13/2019 9:42:46 AM > Try RCV Msg 142 : 0
8/13/2019 9:42:48 AM > Try RCV Msg 143 : 0
8/13/2019 9:42:50 AM > Try RCV Msg 144 : 0
8/13/2019 9:42:52 AM > Try RCV Msg 145 : 0
8/13/2019 9:42:54 AM > Try RCV Msg 146 : 0
8/13/2019 9:42:56 AM > Try RCV Msg 147 : 0
8/13/2019 9:42:58 AM > Try RCV Msg 148 : 0
8/13/2019 9:43:01 AM > Try RCV Msg 149 : 0
8/13/2019 9:43:03 AM > Try RCV Msg 150 : 0
8/13/2019 9:43:05 AM > Try RCV Msg 151 : 0
8/13/2019 9:43:07 AM > Try RCV Msg 152 : 0
8/13/2019 9:43:09 AM > Try RCV Msg 153 : 0
8/13/2019 9:43:11 AM > Try RCV Msg 154 : 0
8/13/2019 9:43:13 AM > Try RCV Msg 155 : 0
8/13/2019 9:43:15 AM > Try RCV Msg 156 : 0
8/13/2019 9:43:17 AM > Try RCV Msg 157 : 0
8/13/2019 9:43:19 AM > Try RCV Msg 158 : 0
8/13/2019 9:43:21 AM > Try RCV Msg 159 : 0
8/13/2019 9:43:23 AM > Try RCV Msg 160 : 0
8/13/2019 9:43:25 AM > Try RCV Msg 161 : 0
8/13/2019 9:43:27 AM > Try RCV Msg 162 : 0
8/13/2019 9:43:29 AM > Try RCV Msg 163 : 0
8/13/2019 9:43:31 AM > Try RCV Msg 164 : 0
8/13/2019 9:43:33 AM > Try RCV Msg 165 : 0
8/13/2019 9:43:35 AM > Try RCV Msg 166 : 0
8/13/2019 9:43:37 AM > Try RCV Msg 167 : 0
8/13/2019 9:43:39 AM > Try RCV Msg 168 : 0
8/13/2019 9:43:41 AM > Try RCV Msg 169 : 0
8/13/2019 9:43:43 AM > Try RCV Msg 170 : 0
8/13/2019 9:43:45 AM > Try RCV Msg 171 : 0
8/13/2019 9:43:47 AM > Try RCV Msg 172 : 0
8/13/2019 9:43:49 AM > Try RCV Msg 173 : 0
8/13/2019 9:43:52 AM > Try RCV Msg 174 : 0
8/13/2019 9:43:54 AM > Try RCV Msg 175 : 0
8/13/2019 9:43:56 AM > Try RCV Msg 176 : 0
8/13/2019 9:43:58 AM > Try RCV Msg 177 : 0
8/13/2019 9:44:00 AM > Try RCV Msg 178 : 0
8/13/2019 9:44:02 AM > Try RCV Msg 179 : 0
8/13/2019 9:44:04 AM > Try RCV Msg 180 : 0
8/13/2019 9:44:06 AM > Try RCV Msg 181 : 0
8/13/2019 9:44:08 AM > Try RCV Msg 182 : 0
8/13/2019 9:44:10 AM > Try RCV Msg 183 : 0
8/13/2019 9:44:12 AM > Try RCV Msg 184 : 0
8/13/2019 9:44:14 AM > Try RCV Msg 185 : 0
8/13/2019 9:44:16 AM > Try RCV Msg 186 : 0
8/13/2019 9:44:18 AM > Try RCV Msg 187 : 0
8/13/2019 9:44:20 AM > Try RCV Msg 188 : 0
8/13/2019 9:44:22 AM > Try RCV Msg 189 : 0
8/13/2019 9:44:24 AM > Try RCV Msg 190 : 0
8/13/2019 9:44:26 AM > Try RCV Msg 191 : 0
8/13/2019 9:44:28 AM > Try RCV Msg 192 : 0
8/13/2019 9:44:30 AM > Try RCV Msg 193 : 0
8/13/2019 9:44:32 AM > Try RCV Msg 194 : 0
8/13/2019 9:44:34 AM > Try RCV Msg 195 : 0
8/13/2019 9:44:36 AM > Try RCV Msg 196 : 0
8/13/2019 9:44:38 AM > Try RCV Msg 197 : 0
8/13/2019 9:44:41 AM > Try RCV Msg 198 : 0
8/13/2019 9:44:43 AM > Try RCV Msg 199 : 0
8/13/2019 9:44:45 AM > Try RCV Msg 200 : 0
8/13/2019 9:44:45 AM > LAF Error: 00000000.
8/13/2019 9:44:45 AM > Trying second method...
8/13/2019 9:44:45 AM > Trying third method...
8/13/2019 9:44:45 AM > Eroor: Reading at first PARTITION block8/13/2019 9:44:45 AM > Failed!
8/13/2019 9:44:45 AM > Reading security area...8/13/2019 9:44:51 AM > OK
8/13/2019 9:44:51 AM > Backup saved to "M150_355932090397980_13-08-2019_09-37-26.SEC"
8/13/2019 9:44:51 AM > Writing security area...
8/13/2019 9:44:51 AM > LAF Error: 00000000.
8/13/2019 9:44:51 AM > Trying second method...8/13/2019 9:44:51 AM > Failed!
8/13/2019 9:44:51 AM > LAF Error: 00000000.
8/13/2019 9:44:51 AM > Unlock operation is currently not supported for your phone's firmware.
8/13/2019 9:44:52 AM > Performed by 2.9.5 Software version.
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Old 08-13-2019, 14:58   #6 (permalink)
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Hello.

As You can see from the Software log:

Quote:
Unlock operation is currently not supported for your phone's firmware.
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Old 08-16-2019, 02:41   #7 (permalink)
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SW version is checked and compared to those who have posted logs with successful rate

Quote:
Originally Posted by Octopus support View Post
Hello.
As You can see from the Software log:
i have compared and checked my software version with other ppl who post logs here with a unlock success rate and the version i have is the same as theirs so why is it not supported? Please enlighten me or shed some light on this issue
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Old 08-16-2019, 07:58   #8 (permalink)
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Hello.

Please download and install latest test software version 2.9.5.06 from the Support Area (LG/TEST SOFTWARE/), then try to connect the phone into another USB post from your motherboard and repeat the Unlock operation once again, post here log.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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