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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-11-2017, 16:11   #1 (permalink)
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LS755 firmware request [Answered]


dear octopus team.please I need firmware of this phone ,after unlock process it stops ....urgent please help me?

Last edited by Octopus box; 12-19-2017 at 08:49.
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Old 05-11-2017, 19:38   #2 (permalink)
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Hello.

Unfortunately, currently we have no firmware for this phone.

Quote:
after unlock process it stops
What do You mean under "it stops"? What is the state of your phone now exactly? Also post here full Software log with all perfromed operations with the phone.

Aslo, try to make Factory data reset/ Wipe data:

1. Turn off the device (reconnect battery).
2. Press and hold "Volume-" key and "Power" key for a few seconds.
3. Release "Power" key only when LG logo appears and keep pressing "Volume-" key and then press "Power" key one more.
4. Release all keys when Factory mode appears.
5. Use Volume keys to select "Yes".
6. Press "Power" key to Confirm factory data reset.
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