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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-17-2018, 18:51   #1 (permalink)
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LS777 ZV9 Reset FRP question [Answered]


Hello,
I can't reset frp for ls777 zv9, please help
Quote:
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1009
Selected model: LS777
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LS777ZV9_00
Android version: 7.0
LAF Version: 1.1
Product ID: CD28S171006001691
Target operator: SPR
Hardware: rev_10
Reset FRP operation for LS777 will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
Reading partitions...OK
Resetting FRP Lock...
Writing loader...
Step 1...
Step 2...
Step 3...
Step 4...
Step 5...
Step 6...
Step 7...
Step 8...
Step 9...
Step 10...Failed!
LAF Error: 0F0F0F0F.
Reset FRP operation is currently not supported for your phone's firmware.
Performed by 2.8.4 Software version.

Last edited by Octopus box; 07-17-2018 at 19:07.
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Old 07-17-2018, 19:06   #2 (permalink)
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Hello.

Install the latest Software version (https://octoplusbox.com/ru/download/software/), repeat "Reset FRP" operation and post here full Software log.
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Old 07-18-2018, 09:38   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Install the latest Software version (https://octoplusbox.com/ru/download/software/), repeat "Reset FRP" operation and post here full Software log.
same problem
Quote:
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1009
Selected model: LS777
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Android version: 7.0
Battery level: 65%
SW Version: LS777ZV8
Mode: Emergency
Initializing flash...OK
SW version: LS777ZV9_00
Android version: 7.0
LAF Version: 1.1
Product ID: CD28S171006001691
IMEI: 354234-08-619685-1
Target operator: SPR
Hardware: rev_10
Reset FRP operation for LS777 will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
Reading partitions...OK
Resetting FRP Lock...
Writing loader...
Step 1...
Step 2...
Step 3...
Step 4...
Step 5...
Step 6...
Step 7...
Step 8...
Step 9...
Step 10...Failed!
LAF Error: 0F0F0F0F.
Reset FRP operation is currently not supported for your phone's firmware.
Performed by 2.8.7 Software version.
and i need to unlock zv9 and zva firmware
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Old 07-18-2018, 09:52   #4 (permalink)
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As You can see from your Software log:
Quote:
Reset FRP operation is currently not supported for your phone's firmware
Not supported, no solution at the moment for ZV9 or higher firmware versions for this device model.
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