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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-21-2016, 14:48   #1 (permalink)
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Ls991 dead


Welcome to Octoplus/Octopus Box LG Software version 2.3.9
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM176
Selected model: LS991
Reading info...
Model ID: LGLS991
IMEI: 357388888888888
Android version: 6.0
Battery level: 45%
Mode: Emergency
Initializing flash...OK
SW version: LS991ZVC_01
LAF Version: 1.1
Product ID: YE05S151007003768
IMEI: 357355-06-609350-8
Target operator: SPR
Hardware: rev_10
Opening "ls991zv9_12_arb02.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing tzbak...OK
Writing hypbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sdibak...OK
Writing persist...OK
Writing sec...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing raw_resources...OK
Writing raw_resourcesbak...OK
Writing factory...OK
Writing system...OK
Writing userdata...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
Performed by 2.3.9 software version.
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
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Old 09-21-2016, 14:54   #2 (permalink)
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Hello.

According to the Software log, You are downgrade firmware version from ZVC to ZV9, downgrade can damage your device, please try to put the phone into Emergency mode manually, after try to reflash phone with latest firmware version, if You can't put phone into Emergency mode, You can try to repair phone with Medusa Pro Software.
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Old 09-21-2016, 15:27   #3 (permalink)
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HOW TO put the phone into Emergency mode manually CAN YOU HELP ME
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Old 09-21-2016, 15:28   #4 (permalink)
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Octopus box NOT SHOW MSG IS DOWNGRED OR KILL YOU PHONE
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Old 09-21-2016, 15:29   #5 (permalink)
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How to repair phone with Medusa Pro Software.plz setp by step guide
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Old 09-21-2016, 15:37   #6 (permalink)
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Quote:
Originally Posted by Alis876565 View Post
HOW TO put the phone into Emergency mode manually CAN YOU HELP ME
Before perform any operation with your device, first You need to read Software manual, press Cable & Manual button:
To enter emergency mode, power phone OFF, press and hold "Vol+" button and connect USB cable.
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Old 09-21-2016, 15:38   #7 (permalink)
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Quote:
Originally Posted by Alis876565 View Post
Octopus box NOT SHOW MSG IS DOWNGRED OR KILL YOU PHONE
Before perform any operation with your device, first You need to read Software manual, press Cable & Manual button:

If it is not possible to write firmware or during firmware writing occures error, you need to put manualy phone into Emergency mode
Note: Please, make sure the phone's battery is fully charged. Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs. To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices). You should not run any other programs or attach new devices to your computer during the flashing! Please, follow these simple precautions to avoid damaging your phone.
Note: Please, don't upgrade/downgrade firmware version, if it is not necessary.


Also warning popup window and warning message into Software log added in latest Software version, but You used old Software version. Please always use the latest Software.

Last edited by Octopus box; 09-21-2016 at 15:48.
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Old 09-21-2016, 15:39   #8 (permalink)
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Quote:
Originally Posted by Alis876565 View Post
How to repair phone with Medusa Pro Software.plz setp by step guide
Please, run Medusa Pro Software, download correct srf file for your phone model, press Help button and read Software manual carefully.
Also You can check out Youtube channel Youtube
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