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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-19-2020, 19:33   #1 (permalink)
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M150 Stuck at logo Reset FRP [Answered]


Hi,
After using Octoplus FRP Server service, Phone is bricked. Please check logs.

Code:
Checking data...OK
Platform: LG Qualcomm
Selected port: COM2762
Selected model: M150
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Mode: Emergency
Initializing flash...OK
Platform: msm8909
SW version: LGM150AT-01-V20p-310-410-MAR-13-2019-ARB02+0
Android version: 7.0
LAF Version: 1.1
Product ID: CB42S180410003927
IMEI: 35XXXX-XX-XXXXXXX
Target operator: ATT
Hardware: rev_10
Reset FRP operation for M150 will delete all user data on the phone (contacts, pictures and others)! 
Do You want to continue?
Reading partitions...OK
Detecting writing method...
Trying third method...Failed!
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...Failed!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: WXXXXXXXXXXX
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Reset FRP" operation you need to have 100 credits.
Backup saved to "M150_35XXXXXXXXXXXXXXX_19-05-2020_12-48-08.oct"
Removing write protection...
Reconnecting phone...
Please, perform the following steps:
1. Disconnect cable and power phone ON.
2. Complete all startup settings.
3. Power phone OFF and put it to Download mode.
4. Connect the cable then press "OK" button.
Failed!
Performed by 3.0.2 Software version.
It's Stuck On This Error After This Process. "[520] GPT modified : 3"



Reboots out of "Download Mode" When I Take It In It. Please Check Video Link For Reference. Remove Spaces.

Code:
https://you tu.be/ DY0q-qXDPmA
Please Guide Me How To Revive It Back ASAP. Thanks
 
Old 05-20-2020, 08:06   #2 (permalink)
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Hello.

You need to repeat operation onace again, what is your username, then we can add You one more attempt?!

Quote:
Please, perform the following steps:
1. Disconnect cable and power phone ON.
2. Complete all startup settings.
3. Power phone OFF and put it to Download mode.
4. Connect the cable then press "OK" button.
Failed!
As You can see You didn't completed all srteps in correct order!
 
Old 05-20-2020, 15:51   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

You need to repeat operation onace again, what is your username, then we can add You one more attempt?!



As You can see You didn't completed all srteps in correct order!
Dear sir,
As I have mentioned in my post.

Code:
Checking data...OK
Platform: LG Qualcomm
Selected port: COM2762
Selected model: M150
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Mode: Emergency
Initializing flash...OK
Platform: msm8909
SW version: LGM150AT-01-V20p-310-410-MAR-13-2019-ARB02+0
Android version: 7.0
LAF Version: 1.1
Product ID: CB42S180410003927
IMEI: 35XXXX-XX-XXXXXXX
Target operator: ATT
Hardware: rev_10
Reset FRP operation for M150 will delete all user data on the phone (contacts, pictures and others)! 
Do You want to continue?
Reading partitions...OK
Detecting writing method...
Trying third method...Failed!
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...Failed!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: WXXXXXXXXXXX
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Reset FRP" operation you need to have 100 credits.
Backup saved to "M150_35XXXXXXXXXXXXXXX_19-05-2020_12-48-08.oct"
Removing write protection...
Reconnecting phone...
Please, perform the following steps:
1. Disconnect cable and power phone ON.
2. Complete all startup settings.
3. Power phone OFF and put it to Download mode.
4. Connect the cable then press "OK" button.
After this point phone got Bricked, and it was not powering on nor going in download mode either. So there was no anyway for me to complete all steps in "Correct Order". As now phone is not going in download mode[Please check my video reference for more info] how to attempt one more time ?

Username : Wirelesswaves-ad
 
Old 05-20-2020, 17:24   #4 (permalink)
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How to Revive it even if I use Medusa EMMC Connections ?
I am unable to find this firmware :
Code:
SW version: LGM150AT-01-V20p-310-410-MAR-13-2019-ARB02+0
Is there anyway I can restore this file with Medusa ?
Code:
Backup saved to "M150_35XXXXXXXXXXXXXXX_19-05-2020_12-48-08.oct"
Please help me client is frustrated as he was already paying more due to credits based server solution and now his phone is bricked.
 
Old 05-21-2020, 16:11   #5 (permalink)
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Octoplus Team please help me. How can I revive this phone back ? Never thought it can be damaged using frp server service
 
Old 05-22-2020, 07:43   #6 (permalink)
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We're currently testing on your device to modelate same situation, but most likely You will need to repair your device with Medusa Pro Software or any other Software where this device is supported via USB or eMMC repair
 
Old 08-24-2020, 12:47   #7 (permalink)
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Checking data...19/8/2020 4:08:45 p. m. > OK
19/8/2020 4:08:45 p. m. > Platform: LG Qualcomm
19/8/2020 4:08:45 p. m. > Selected port: COM30
19/8/2020 4:08:45 p. m. > Selected model: M150
19/8/2020 4:08:45 p. m. > Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
19/8/2020 4:08:45 p. m. > Reading info...
19/8/2020 4:08:47 p. m. > Model ID: LG-M150
19/8/2020 4:08:47 p. m. > IMEI: 3xxxx-xxxxxx-x
19/8/2020 4:08:47 p. m. > Android version: 7.0
19/8/2020 4:08:47 p. m. > Battery level: 31%
19/8/2020 4:08:48 p. m. > Mode: Emergency
19/8/2020 4:08:48 p. m. > Initializing flash...19/8/2020 4:08:49 p. m. > OK
19/8/2020 4:08:51 p. m. > Platform: msm8909
19/8/2020 4:08:51 p. m. > SW version: 19/8/2020 4:08:51 p. m. > LGM150AT-00-V20f-ATT-US-OCT-04-2017-ARB00+0
19/8/2020 4:08:51 p. m. > Android version: 7.0
19/8/2020 4:08:51 p. m. > LAF Version: 1.1
19/8/2020 4:08:51 p. m. > Product ID: CW83S171126001284
19/8/2020 4:08:51 p. m. > IMEI: 35xxxx-x9-xxxxxxx-x
19/8/2020 4:08:51 p. m. > Target operator: ATT
19/8/2020 4:08:51 p. m. > Hardware: rev_10
19/8/2020 4:08:51 p. m. > Reset FRP operation for M150 will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
19/8/2020 4:08:52 p. m. > Reading partitions...19/8/2020 4:08:53 p. m. > OK
19/8/2020 4:08:53 p. m. > Detecting writing method...19/8/2020 4:08:53 p. m. > OK
19/8/2020 4:08:53 p. m. > Resetting FRP Lock...
19/8/2020 4:08:53 p. m. > Writing loader...
19/8/2020 4:08:53 p. m. > Step 1...
19/8/2020 4:08:53 p. m. > Step 2...
19/8/2020 4:08:53 p. m. > Step 3...
19/8/2020 4:08:53 p. m. > Step 4...
19/8/2020 4:08:53 p. m. > Step 5...
19/8/2020 4:08:53 p. m. > Step 6...
19/8/2020 4:08:53 p. m. > Step 7...
19/8/2020 4:08:53 p. m. > Step 8...
19/8/2020 4:08:53 p. m. > Step 9...
19/8/2020 4:08:53 p. m. > Step 10...19/8/2020 4:08:53 p. m. > OK
19/8/2020 4:08:53 p. m. > Writing userdata...
19/8/2020 4:09:09 p. m. > Writing cmd...
19/8/2020 4:09:09 p. m. > reading cmd...
19/8/2020 4:09:09 p. m. > Read: EXEC...19/8/2020 4:09:09 p. m. > OK
19/8/2020 4:09:09 p. m. > Formating encrypt...19/8/2020 4:09:13 p. m. > OK
19/8/2020 4:09:13 p. m. > Restoring loader...19/8/2020 4:09:13 p. m. > OK
19/8/2020 4:09:13 p. m. > Resetting FRP lock successfully completed!
19/8/2020 4:09:13 p. m. > Rebooting phone...
19/8/2020 4:09:13 p. m. > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
19/8/2020 4:09:13 p. m. > Performed by 3.0.2 Software version.
19/8/2020 4:09:14 p. m. > Elapsed Time: 12:00:30 a. m.
19/8/2020 4:11:17 p. m. > Converting files...
19/8/2020 4:11:17 p. m. > Firmware file has wrong structure (error code: PQVZXSTOT3). Please, redownload firmware file. If it will not help - contact to support at [email protected]
19/8/2020 4:11:38 p. m. > Deleting temporary files...
19/8/2020 4:11:38 p. m. > Deleting directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\"...
19/8/2020 4:11:38 p. m. > Directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\" succesfully deleted!
19/8/2020 4:11:55 p. m. > Converting files...
19/8/2020 4:11:55 p. m. > Firmware file has wrong structure (error code: PQVZXSTOT3). Please, redownload firmware file. If it will not help - contact to support at [email protected]
19/8/2020 4:11:57 p. m. > Deleting temporary files...
19/8/2020 4:11:57 p. m. > Deleting directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\"...
19/8/2020 4:11:57 p. m. > Directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\" succesfully deleted!
19/8/2020 4:12:38 p. m. > Converting files...
19/8/2020 4:12:38 p. m. > Firmware file has wrong structure (error code: PQVZXSTOT3). Please, redownload firmware file. If it will not help - contact to support at [email protected]
19/8/2020 4:14:28 p. m. > Deleting temporary files...
19/8/2020 4:14:28 p. m. > Deleting directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\"...
19/8/2020 4:14:28 p. m. > Directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\" succesfully deleted!
19/8/2020 4:14:43 p. m. > Converting files...
19/8/2020 4:14:43 p. m. > Firmware file has wrong structure (error code: PQVZXSTOT3). Please, redownload firmware file. If it will not help - contact to support at [email protected]
19/8/2020 4:14:44 p. m. > Deleting temporary files...
19/8/2020 4:14:45 p. m. > Deleting directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\"...
19/8/2020 4:14:45 p. m. > Directory "C:\Users\RAFAEL~1\AppData\Local\Temp\LGM150AT-00-V20d-ATT-US-MAY-02-2017-ARB00+0\" succesfully deleted!
 
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Old 08-25-2020, 08:29   #8 (permalink)
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Hello.

First of all You've used and outdated Software version 3.0.2. You should install and accept all Software updates or we'll not able to provide correct support for your issue!

Second, as we can see Reset FRP operation was completred successfull, so what is the exact problem? What is the exact state of your device right now?
 
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