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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-16-2015, 02:50   #1 (permalink)
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Thumbs up MS395 can't connect [Solved]


i have read all post but i face with error " Mobile data is currently unavailable. Please try again later." of trying to on "USB tetherig"

i use the original sim card but still fail to connect.

drivers already install try on two pc but no connection i using win 7 & win 8

Last edited by Octopus box; 04-18-2015 at 06:54.
 
Old 04-16-2015, 05:56   #2 (permalink)
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To connect the device in Normal Mode, do the next:

1. Install the latest drivers: http://octoplusbox.com/files/drivers...Ver_3.12.3.exe.
2. Connect the phone directly to PC motherboard USB port via LG P999 cable with 910 kOhm resistor inside, not via standart Micro USB cable. Don't use any USB hubs, this is important.
3. Go to "Settings -> Networks -> Tethering & Networks -> Turn on "USB tethering".
4. Press "Read phone info" button in the Software.
 
Old 04-16-2015, 21:50   #3 (permalink)
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yes i install that drivers and use 910 kOhm P999 cable i try 3 cables but while try to on "USB tetherig" have error while waiting to activate



any other options?
 
Old 04-17-2015, 06:04   #4 (permalink)
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Quote:
while try to on "USB tetherig" have error while waiting to activate
Did You take out SIM card from the phone before to connect it to PC? If not, please take out SIM card and try to perform steps 2-4 once again.

Btw, what action do You want to perform with the phone exactly? Unlock or repair IMEI? What is the problem with your phone?
 
Old 04-17-2015, 21:56   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Did You take out SIM card from the phone before to connect it to PC? If not, please take out SIM card and try to perform steps 2-4 once again.

Btw, what action do You want to perform with the phone exactly? Unlock or repair IMEI? What is the problem with your phone?

i try to unlock

remove sim card and on "USB tethering" its need to install sim card for using USB tethering

thanks
 
Old 04-17-2015, 23:13   #6 (permalink)
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without on "USB terthing" while connect to PC setting>Developer options>Verify apps over USB if check then uncheck and check again then its install drivers and now phone connect and unlock

Code:
Welcome to Octoplus/Octopus Box LG Software version 1.9.1
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM10
Selected model: MS395
Reading info...Failed!
Could not detect mode!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM10
Selected model: MS395
Reading info...Failed!
Could not detect mode!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM13
Selected model: MS395
Reading info...OK
Mode: Normal
Model ID: MS395
Firmware compiled date: Jul 21 2014
Firmware compiled time: 11:00:00
Firmware released date: Sep 14 2014
Firmware released time: 10:30:25
SW Version: MPSS.DI.2.0.1.c1.15-00021-M8926DAAAANAZM-1
IMEI: 355197-06-550898-3
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM13
Selected model: MS395
Reading info...OK
Mode: Normal
Model ID: MS395
Firmware compiled date: Jul 21 2014
Firmware compiled time: 11:00:00
Firmware released date: Sep 14 2014
Firmware released time: 10:30:25
SW Version: MPSS.DI.2.0.1.c1.15-00021-M8926DAAAANAZM-1
IMEI: 355197-06-550898-3
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "MS395_355197065508983_18-04-2015_10-53-17.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "MS395_355197065508983_18-04-2015_11-02-23.SEC"
Writing security area...OK
Switching to Normal mode...
Found model MS395 at port COM13
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" -> 
"General" -> "Backup & reset" -> "Factory data reset", press "Reset 
phone" and "Erase everything" buttons).
 
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