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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-24-2012, 07:15   #1 (permalink)
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LG SU 210 unlock failed Module not support this phone


Log file "C:\Program Files\GsmServer\Octopus_LG\LOG\22-05-2012_10-06-30.log" created.
5/22/2012 10:06:39 AM > Welcome to Octopus Box LG Software version 2.0.9
5/22/2012 10:06:49 AM > --------------------------------------------------------------------------------
5/22/2012 10:06:49 AM > Platform: LG Qualcomm
5/22/2012 10:06:49 AM > Selected port: COM37
5/22/2012 10:06:49 AM > Selected model: SU210
5/22/2012 10:06:49 AM > Mode: Normal
5/22/2012 10:06:49 AM > Phone model: FACPACZM
5/22/2012 10:06:49 AM > SW Version: 11.810.09.20.00
5/22/2012 10:06:49 AM > IMEI: 353613-04-719422-3
5/22/2012 10:06:49 AM > Bluetooth address: 00:00:00:00:00:00
5/22/2012 10:06:49 AM > Module not support this phone!

I try to Emergency download mode but phone disconnect after 5 second help me octopus team very argent
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Old 05-24-2012, 08:51   #2 (permalink)
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Hello.
To Unlock your phone please perform the next steps:
1. Reconnect the battery and connect cable.
2. Press and hold "Vol+" key.
3. Press "Unlock" button.
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