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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-27-2015, 15:59   #1 (permalink)
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Need help LG G2 D802


When i flash with octo tool given me Error Plz give me suloction

Checking data...OK
Platform: LG Qualcomm
Selected port: COM70
Selected model: D802
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LG-D802
SW version: LGD800AT-01-V20u-310-410-APR-23-2014+0
LAF Version: 1.1
Product ID: BS03S140428000983
IMEI: 354198-06-186720-0
Target operator: OPEN
Hardware: rev_10
Battery level: 84%
Opening "LGD802AT-00-V20a-CIS-XX-MAR-10-2014-16G+0.oct"...OK
Setting options...OK
Reading partition...OK
Formating USERDATA...OK
Writing ‘ƈ‘...Failed!
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Old 04-27-2015, 16:03   #2 (permalink)
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Hello.

What is exact state of the phone? Why did You decide to reflash it?
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Old 04-27-2015, 16:07   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

What is exact state of the phone? Why did You decide to reflash it?
Custmer doing kittkat to lollepop up date done after restert touch not work loolepop 5.0 then i flash to octoplus firmwere given me Error
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Old 04-27-2015, 16:30   #4 (permalink)
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Try to write other firmwares from the Support Area and post here log.
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Old 04-27-2015, 16:33   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to write other firmwares from the Support Area and post here log.
LGD802AT-00-V20a-CIS-XX-MAR-10-2014-16G+0.oct
LGD802AT-00-V10e-EUR-XX-DEC-03-2013-16G+0.oct
trying this 2 firmwere but result same. 3rd is downloading
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Old 04-27-2015, 16:39   #6 (permalink)
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D80220H_00_16GB.oct

Checking data...OK
Platform: LG Qualcomm
Selected port: COM70
Selected model: D802
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LG-D802
SW version: LGD800AT-01-V20u-310-410-APR-23-2014+0
LAF Version: 1.1
Product ID: BS03S140428000983
IMEI: 354198-06-186720-0
Target operator: OPEN
Hardware: rev_10
Battery level: 81%
Opening "D80220H_00_16GB.oct"...OK
Setting options...OK
Reading partition...OK
Formating USERDATA...OK
Writing [aOmp8œB%sBO/wTwwy?Ebx...Failed!
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Old 04-27-2015, 17:08   #7 (permalink)
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Try to use different USB ports of PC motherboard for connection. Try to perform "Write Firmware" operation on another PC.
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Old 04-28-2015, 05:18   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to use different USB ports of PC motherboard for connection. Try to perform "Write Firmware" operation on another PC.
is same now other pc or usb 56k, 130k, or 910k is same error
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Old 04-28-2015, 09:18   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to use different USB ports of PC motherboard for connection. Try to perform "Write Firmware" operation on another PC.
Thanxxx for helping set gone no need suloction
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