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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-26-2014, 08:36   #1 (permalink)
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Nexus 5 how do I know if the IMEI has been repaired?


Hi,
I bought a new device, Nexus 5 D820.
And I have a problem when I insert SIM regardless of which provider I have no reception (no service)
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country)
Could be I bought a device with repaired IMEI? How can I check it?
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Old 03-26-2014, 09:12   #2 (permalink)
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Hello.
Quote:
Could be I bought a device with repaired IMEI? How can I check it?
Yes, this could be.

Also this can be HW problem.
Look here: https://productforums.google.com/for...us/hTUtTzQbEKc.
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Old 03-26-2014, 12:23   #3 (permalink)
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How can I confirm that it is done? (IMEI repair)
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Old 03-26-2014, 14:07   #4 (permalink)
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It is hard to check whether IMEI was rapaired. You can install the latest Software version (Software), try to make "Repair Security" and then check, whether 3G/4G network is active. Don't forget to make (read) Security backup before.
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Old 03-27-2014, 08:42   #5 (permalink)
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What does it do?
Do I risk my cell phone when I do it or risk losing the IMEI?

tnx
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Old 03-27-2014, 13:18   #6 (permalink)
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Small risk is always present, that's why You need to make Security backup before to perform operation in order to have possibility to return the phone into the previous state.
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Old 03-27-2014, 13:44   #7 (permalink)
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OK , I have install this "Octoplus/Octopus LG Installer v1.4.9", it is the right one?
because i'm getting an error "card not found"
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Old 03-27-2014, 13:45   #8 (permalink)
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Do You have Octopus/Octoplus Box?
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Old 03-27-2014, 14:19   #9 (permalink)
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No, I thought it was just a software
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Old 03-27-2014, 14:21   #10 (permalink)
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To run the Software, You should have the Box and connect it to your PC.
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Old 04-03-2014, 15:04   #11 (permalink)
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what do you mean by saying "3G network will become unavailable", How is it expressed?
I can't select 3G? I can select but I will get some kind of error? It will stuck on searching operator?
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