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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-25-2017, 05:59   #1 (permalink)
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Nexus 5x help plz


My nexus 5x is completly dead after update plz help Octopus Team
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Old 04-25-2017, 07:11   #2 (permalink)
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Hello.


What is exact state of your phone? Can You put the phone into Emergency Mode manually? What device appear in PC Device Manager, when You connect the phone to PC?

Last edited by Octopus box; 04-25-2017 at 09:18.
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Old 04-29-2017, 05:58   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.


What is exact state of your phone? Can You put the phone into Emergency Mode manually? What device appear in PC Device Manager, when You connect the phone to PC?

I can not put the phone into emergency mode and the phone is completly dead screen is totally black.
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Old 04-29-2017, 06:04   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.


What is exact state of your phone? Can You put the phone into Emergency Mode manually? What device appear in PC Device Manager, when You connect the phone to PC?
The phones model number is h790 and i've mistakenly flashed it with h791 firmware now it is completely dead.
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Old 04-29-2017, 08:27   #5 (permalink)
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Unfortunately repair of phone in such state is not available with Octoplus/Octopus LG. You need to repair the phone via eMMC/JTAG.
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