Nexus 5x (LG H791) Unlock error [Answered] - GSM-Forum

Inspire Mobile™ · 12-11-2017, 08:07

Welcome to Octoplus/Octopus Box LG Software version 2.7.7
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM23
Selected model: H791
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: Nexus 5X
Phone firmware version:
Kernel version: 3.10.73-gf712c0503a8 (android-
[email protected]) (gcc version 4.9.x-google 20140827
(prerelease) (GCC) ) #1 SMP PREEMPT Mon Jul 24 16:41:25 UTC 201
Android version: 8.0.0
Hardware: Qualcomm Technologies, Inc MSM8992 0
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is not rooted.
Sending exploit...OK
Switching to Fastboot mode...OK
Unlocking Bootloader...
Bootloader is unlocked.
Writing Recovery...OK
To Root the phone, please perform the following steps:
1. Select "Recovery mode" (use Vol+, Vol-), then boot into "Recovery"
(press "Power" button);
2. Press "Install" and go into "Octo_Root" folder in the phone;
3. Select "supersu.zip" and press "Add more zips";
4. Select "busybox.zip" and press "Add more zips";
5. Select "quick-reboot.zip" then swipe to confirm flash;
6. Press "Reboot System";
7. Please, wait while the phone will turn on and press "OK" button.
Press "Grant" button on the phone every time when superuser dialog
appears
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is not rooted.
Root access garanted!
Diagnostics ports are enbled!
Switching to Serial Port...
Failed!
Performed by 2.7.7 Software version.

Octopus box · 12-11-2017, 08:55

Hello.

We will check where can be the problem with Unlock operation on Android 8.x version and try to improve it, please stay tuned for updates.

Inspire Mobile™ · 12-14-2017, 07:32

Unlock Done Android 8.x

Quote:

Originally Posted by Octopus box

Hello.

We will check where can be the problem with Unlock operation on Android 8.x version and try to improve it, please stay tuned for updates.

Octopus box · 12-14-2017, 07:50

Quote:

Originally Posted by Inspire Mobile™

Unlock Done Android 8.x

OK, please post here full Software log.

successnbd · 04-25-2018, 05:41

Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: H791
Reading info...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID:
Incompatible model ID!
Phone firmware version:
Kernel version: 3.10.73-gdc40906c97ae ([email protected]) (gcc version 4.9.x-google 20140827 (prerelease) (GCC) ) #1 SMP PREEMPT Fri Jun 16 00:04:10 UTC 201
Android version:
Hardware: Qualcomm Technologies, Inc MSM8992 0
Trying to enable Diagnostics ports...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Checking root access...
Phone is not rooted.
Sending exploit...OK
Switching to Fastboot mode...OK
Unlocking Bootloader...
Select "Yes" on phone screen and press "Power" button.
Please perform the following steps:
1. Wait while the phone will turn on
2. Reboot the phone
3. Enable "USB debugging" Mode
4. Connect the cable and check, whether ADB interface has appeared in PC Device Manager
5. Press "Ok" button.
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Switching to Fastboot mode...OK
Writing Recovery...Failed!
Performed by 2.8.3 Software version.

Whats wrong Team?

Octopus box · 04-25-2018, 10:31

Hello.

Probably You have not unlocked boolloader successfully. Please repeat the operation and carefully perform all Software instructions from log:

Quote:

Unlocking Bootloader...
Select "Yes" on phone screen and press "Power" button.

You should necessary do this step.

successnbd · 04-25-2018, 10:46

What about the "incompatible model id" it is saying
What does that mean

Sent from my SGH-M919N using Tapatalk

successnbd · 04-25-2018, 10:47

thats my device in bootloader mode

successnbd · 04-25-2018, 12:18

i think d problem is dat, when octoplus lg unlock d bootloader, after i follow d procedures, d phone automatically erase, everything return to normal

Sent from my SGH-M919N using Tapatalk

Octopus box · 04-26-2018, 05:42

Repeat the operation, perform all instructions from Software log and post here the result.

12-11-2017, 08:07	#1 (permalink)
Inspire Mobile™ Freak Poster Join Date: Oct 2009 Location: In My Heart Posts: 209 Member: 1139461 Status: Offline Sonork: 100.1580353 Thanks Meter: 127	Nexus 5x (LG H791) Unlock error [Answered] Welcome to Octoplus/Octopus Box LG Software version 2.7.7 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM23 Selected model: H791 Reading info... Initializing ADB...OK Waiting for phone...OK Model ID: Nexus 5X Phone firmware version: Kernel version: 3.10.73-gf712c0503a8 (android- [email protected]) (gcc version 4.9.x-google 20140827 (prerelease) (GCC) ) #1 SMP PREEMPT Mon Jul 24 16:41:25 UTC 201 Android version: 8.0.0 Hardware: Qualcomm Technologies, Inc MSM8992 0 Trying to enable Diagnostics ports... Initializing ADB...OK Waiting for phone...OK Checking root access... Phone is not rooted. Sending exploit...OK Switching to Fastboot mode...OK Unlocking Bootloader... Bootloader is unlocked. Writing Recovery...OK To Root the phone, please perform the following steps: 1. Select "Recovery mode" (use Vol+, Vol-), then boot into "Recovery" (press "Power" button); 2. Press "Install" and go into "Octo_Root" folder in the phone; 3. Select "supersu.zip" and press "Add more zips"; 4. Select "busybox.zip" and press "Add more zips"; 5. Select "quick-reboot.zip" then swipe to confirm flash; 6. Press "Reboot System"; 7. Please, wait while the phone will turn on and press "OK" button. Press "Grant" button on the phone every time when superuser dialog appears Checking root access... Initializing ADB...OK Waiting for phone...OK Phone is not rooted. Root access garanted! Diagnostics ports are enbled! Switching to Serial Port... Failed! Performed by 2.7.7 Software version. Last edited by Octopus box; 12-14-2017 at 07:49.

12-11-2017, 08:55	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. We will check where can be the problem with Unlock operation on Android 8.x version and try to improve it, please stay tuned for updates.

04-25-2018, 05:41	#5 (permalink)
successnbd No Life Poster Join Date: Oct 2017 Posts: 706 Member: 2766801 Status: Offline Thanks Meter: 182	Checking data...OK Platform: LG Qualcomm Selected port: COM17 Selected model: H791 Reading info... Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Model ID: Incompatible model ID! Phone firmware version: Kernel version: 3.10.73-gdc40906c97ae ([email protected]) (gcc version 4.9.x-google 20140827 (prerelease) (GCC) ) #1 SMP PREEMPT Fri Jun 16 00:04:10 UTC 201 Android version: Hardware: Qualcomm Technologies, Inc MSM8992 0 Trying to enable Diagnostics ports... Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Checking root access... Phone is not rooted. Sending exploit...OK Switching to Fastboot mode...OK Unlocking Bootloader... Select "Yes" on phone screen and press "Power" button. Please perform the following steps: 1. Wait while the phone will turn on 2. Reboot the phone 3. Enable "USB debugging" Mode 4. Connect the cable and check, whether ADB interface has appeared in PC Device Manager 5. Press "Ok" button. Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Switching to Fastboot mode...OK Writing Recovery...Failed! Performed by 2.8.3 Software version. Whats wrong Team?

04-25-2018, 10:46	#7 (permalink)
successnbd No Life Poster Join Date: Oct 2017 Posts: 706 Member: 2766801 Status: Offline Thanks Meter: 182	What about the "incompatible model id" it is saying What does that mean Sent from my SGH-M919N using Tapatalk

04-25-2018, 10:47	#8 (permalink)
successnbd No Life Poster Join Date: Oct 2017 Posts: 706 Member: 2766801 Status: Offline Thanks Meter: 182	thats my device in bootloader mode

04-25-2018, 12:18	#9 (permalink)
successnbd No Life Poster Join Date: Oct 2017 Posts: 706 Member: 2766801 Status: Offline Thanks Meter: 182	i think d problem is dat, when octoplus lg unlock d bootloader, after i follow d procedures, d phone automatically erase, everything return to normal Sent from my SGH-M919N using Tapatalk

04-26-2018, 05:42	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Repeat the operation, perform all instructions from Software log and post here the result.