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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-12-2016, 06:07   #1 (permalink)
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Not sim card after flash LS990, please help


Dear sir i am trying to after flashing unlock but we can not unlock it ..plz gide me how can we do it ok becouse after flashing my ls990 no sim card pick



Checking data...OK
Platform: LG Qualcomm
Selected port: COM124
Selected model: LS990
Reading info...Failed!
Port busy
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Firmware version: LGLS990AT-00-ZV4-SPR-US-JUN-19-2014+04
Kernel version: 3.4.0-perf-gccc9cf3-00001-g59ce002 (lgmobile@LGEARND4B12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Jun 19 19:28:43 KST 201
Android version: 4.4.2
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...OK
Go to "Diag" menu and select "Enable" option.
Performed by 2.4.2 software version.

i also flash these files

LS990ZV4_04.51101_2.oct
LS990ZV6_00.51103.oct

Last edited by Octopus box; 09-12-2016 at 12:43.
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Old 09-12-2016, 08:19   #2 (permalink)
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Hello.

Please, post here full Software log with all performed operations that we can check it.
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Old 09-12-2016, 08:27   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, post here full Software log with all performed operations that we can check it.
see Dear sir

--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM124
Selected model: LS990
Reading info...Failed!
Port busy
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LGLS990
Firmware version: LGLS990AT-00-ZV4-SPR-US-JUN-19-2014+04
Kernel version: 3.4.0-perf-gccc9cf3-00001-g59ce002 (lgmobile@LGEARND4B12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Jun 19 19:28:43 KST 201
Android version: 4.4.2
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...OK
Go to "Diag" menu and select "Enable" option.
Performed by 2.4.2 software version.
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Old 09-12-2016, 08:49   #4 (permalink)
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Platform: LG Qualcomm
Selected port: COM124
Selected model: LS990
Reading info...Failed!
Port busy
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Firmware version: LGLS990AT-00-ZV4-SPR-US-JUN-19-2014+04
Kernel version: 3.4.0-perf-gccc9cf3-00001-g59ce002 (lgmobile@LGEARND4B12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Jun 19 19:28:43 KST 201
Android version: 4.4.2
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.2 software version.
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Old 09-12-2016, 09:27   #5 (permalink)
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Please, post here full Software log of Write Firmware operation, after which You have no sim card issue.
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Old 09-13-2016, 06:39   #6 (permalink)
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after flash u must unlock then your sim and aignal is working again
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Old 09-17-2016, 14:37   #7 (permalink)
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Quote:
Originally Posted by s a dot com View Post
after flash u must unlock then your sim and aignal is working again
also trey this but fail

Platform: LG Qualcomm
Selected port: COM124
Selected model: LS990
Reading info...Failed!
Port busy
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Firmware version: LGLS990AT-00-ZV4-SPR-US-JUN-19-2014+04
Kernel version: 3.4.0-perf-gccc9cf3-00001-g59ce002 (lgmobile@LGEARND4B12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Jun 19 19:28:43 KST 201
Android version: 4.4.2
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.2 software version.
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Old 09-17-2016, 15:09   #8 (permalink)
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Reconnect the phone to PC, select "Charge only" connection option, then repeat "Unlock" operation and follow all prompts in Software log.
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Old 09-17-2016, 19:04   #9 (permalink)
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Quote:
Originally Posted by BK-MOBILE View Post
also trey this but fail

Platform: LG Qualcomm
Selected port: COM124
Selected model: LS990
Reading info...Failed!
Port busy
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Firmware version: LGLS990AT-00-ZV4-SPR-US-JUN-19-2014+04
Kernel version: 3.4.0-perf-gccc9cf3-00001-g59ce002 (lgmobile@LGEARND4B12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Jun 19 19:28:43 KST 201
Android version: 4.4.2
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.2 software version.
use the last version of Octoplus LG tool:2.4.3 and check your drivers

b.r.
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Old 09-19-2016, 08:23   #10 (permalink)
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Quote:
Originally Posted by bk.gsm View Post
use the last version of Octoplus LG tool:2.4.3 and check your drivers

b.r.
see bro plz gde me how can do it unlocked?
plz if y never mind then chack it via teamwear?
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Old 09-20-2016, 07:13   #11 (permalink)
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@BK-MOBILE

Hello.

Please, Enable USB Debugging mode on your phone, then connect your device to PC and select "Charge only" type of connection, then perform Unlock operation and follow Software instructions.

Last edited by Octopus box; 09-20-2016 at 07:26.
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