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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 07-05-2013, 09:36   #16 (permalink)
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Quote:
Originally Posted by ernie78™ View Post
please fix download link

br
Hello, when have tryed to downloader?, now is full working Download , have downloaded alls the News w/o problem,
Br
allumts
 
Old 07-05-2013, 10:13   #17 (permalink)
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Originally Posted by Octopus box View Post
Please use totally cleaned PC, only licensed OS and drivers should be installed, this is the solution of your problem. There are some software in your PC that wants to get access to your Octopus Card. After of 10 such requests to the card, it becomes blocked, so need re-update card firmware to unblock such card.
Hello, i've the same problem, but only in OCTOPUS/PLUS LG SW V.1.1.8, yersterday have downloaded this new update from the Link of mediafire becouse the Downloder was not working and in Support Download setup.exe was be detect Virus.

Have installed this v.1.1.8 then open the SW have request for "Update Card", (the card was be updatate 4 hours first w/o problem from SUITE/SHELL), and have update my card, the Sw open and i start whith one LG U900 (old qualcomm), all was working good when for unlock it the SW requiere 1 File from Support Area for write, all ok, have downloaded this file.

My surprise have find when i want re-open OCTOPUS/PLUS LG SW V.1.1.8, it requiere the Update card, done, but sw not open, at this point i go to see the LOF file of these Updates Card, i can see that counter Total is blocked to 43, but all my attempt are registered.

For end all other OCTOPUS/PLUS SW open w/o problem, no request of update card, only this LG requiere forever Update card, but when finish of write correctament the fw in card SW never open.

SO, have uninstalled v.1.1.8 and installed the previous version 1.1.7 but the problem is forever the same, i cannot open LG SW, in the OCTOPUS/PLUS SHELL and SUITE SW i can see all Activaction and LG is there, please how solve this problem?, not want damage my card, here the LOG:

log-Update Card.rar

Tx
Br
allumts
 
Old 07-05-2013, 10:56   #18 (permalink)
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its now all working fine for downloading installer now................


very nice and boom update team,,,,,,, tnx
 
Old 07-05-2013, 11:47   #19 (permalink)
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@ allumts

Disconnect all other devices from PC, re-connect box, reboot PC and run Software again. Try to connect box to another USB motherboard port.
 
Old 07-05-2013, 12:04   #20 (permalink)
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Originally Posted by Octopus box View Post
@ allumts

Disconnect all other devices from PC, re-connect box, reboot PC and run Software again. Try to connect box to another USB motherboard port.
Ok, now i've unistalled the Old LG v. 1.1.7 and reinstalled the LF v. 1.18, in the OCTOPUS/PLUS SHELL show how Activate, in OCTOPUS/PLUS SUITE 1.0.6 have Updatate other time the Card and show installed LG/SAMSUNG/SE, now i want unistall all Devices connected, and run whith you procedure, when post resultated,
BR
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Old 07-06-2013, 02:11   #21 (permalink)
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please add lg u400 no box supported
 
Old 07-10-2013, 09:25   #22 (permalink)
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nice info sir plz keep it uppppppppppppp
 
Old 07-12-2013, 08:58   #23 (permalink)
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thanx good update best
 
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