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02-14-2015, 12:30
| #1 (permalink) |
| Major Poster  Join Date: Nov 2010
Posts: 41
Member: 1446877 Status: Offline Thanks Meter: 8 | Octopus box card blocked already Octopus box card blocked already! dont know how to thorough solution this problem? Thanks... |
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02-14-2015, 12:39
| #2 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,835
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411 | Hello. Re-update your card and send us to PM full Software log with the Update procedure. |
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| The Following User Says Thank You to Octopus box For This Useful Post: |
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02-14-2015, 14:55
| #3 (permalink) |
| Major Poster Join Date: Nov 2010
Posts: 41
Member: 1446877 Status: Offline Thanks Meter: 8 | hi freind In the normal use process presented this phenomenon: trying connect to server support.octopus.com:4000... Server is online server greeting:"Card updates server v2.2" Checking validity...OK Checking you cards... searching installed cards... Found card with s/n 02017F8C The card is not valid card Foud 0 cards Please,check if the cards are inserted and software that are working with the.... |
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02-14-2015, 14:58
| #4 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,835
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411 | Disconnect all other boxes and card readers from your PC, reconnect Octopus Box, reboot the PC and try to update card again. |
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| The Following User Says Thank You to Octopus box For This Useful Post: |
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02-14-2015, 15:11
| #7 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,835
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411 | Contact us right now to Skype, Yahoo! Messenger or ICQ, we will look remotely, where can be the problem with your card. Our contacts You can find in our profile. |
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09-30-2015, 12:59
| #9 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,835
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411 | What exactly You mean by ''always blocked''? Please try to update the card and send us log of update in Private Message. Also, don't post S/N of card/box in public. |
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