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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 11-13-2012, 13:09   #1 (permalink)
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Exclamation Octopus box - SECURITY ERROR

Hello. I have a problem with my octopus box SECURITY ERROR, And out of credits. please send me a private message for other details and box SN.
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Old 11-13-2012, 13:11   #2 (permalink)
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Hello.
What do You mean exactly? Please explain the problem in more details.
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Old 11-14-2012, 08:39   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.
What do You mean exactly? Please explain the problem in more details.

It says update your card, but when i try to do this the following mesege i recive as it shown in the picture
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File Type: jpg oct.JPG (25.4 KB, 23 views)
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Old 11-14-2012, 08:42   #4 (permalink)
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Try to calean card's contacts or pur the card into another external reader or box and try to re-update card again.
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Old 03-18-2013, 14:51   #5 (permalink)
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I have tried but with no success. please help. Still the same problem: error at cmd #1
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Old 03-18-2013, 15:09   #6 (permalink)
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Please contact to your re-seller and exchange the box by the warranty. Don't forget to provide invoice ID of purchasing.
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