octopus box security error - GSM-Forum

Apple User · 08-24-2015, 08:19

hi
after run octopus it say security error!

driver installed
os windows 7 64bit
update card

Octopus box · 08-24-2015, 13:50

Hello.

Please make sure that You have disabled firewall and antivirus. Install the latest Software version, disconnect all other boxes, dongles and try to run Software again.
If problem remains - try to use another, clean (with only necessary drivers and software installed) PC.

Apple User · 08-26-2015, 13:54

i did all you say now
there is a new problem i tried for update card and it say number of update has exceeded numbers of value after 24 hours same error
when ca i update the card?

Octopus box · 08-26-2015, 13:58

We have added updates count to your card. Please try to re-update card again.

Apple User · 08-26-2015, 17:04

update ok now thanks.
still security error just tell me what driver exactly should i fix.
smart card reader?
usb serial converter?
usb serial port?

Octopus box · 08-26-2015, 17:07

Quote:

still security error just tell me what driver exactly should i fix.
smart card reader?
usb serial converter?
usb serial port?

Please make sure that You have disabled firewall and antivirus. Install the latest Software version, disconnect all other boxes, dongles and try to run Software again.
If problem remains - try to use another, clean (with only necessary drivers and software installed) PC.

Apple User · 08-26-2015, 18:20

ok i did what you said now pc can't find smart card driver.
i downloaded box driver v5

Octopus box · 08-27-2015, 06:52

Please contact us to Skype, or ICQ, or Yahoo! Messenger, we will check where can be the problem. Our contacts You can find in our profile.

shakoor11 · 06-22-2019, 15:38

my octopus box giving security error need solution

Octopus box · 06-24-2019, 07:32

Please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.

08-24-2015, 08:19	#1 (permalink)
Apple User Freak Poster Join Date: Jan 2012 Posts: 312 Member: 1711751 Status: Offline Thanks Meter: 17	octopus box security error hi after run octopus it say security error! driver installed os windows 7 64bit update card

06-22-2019, 15:38	#9 (permalink)
shakoor11 Insane Poster Join Date: Jan 2008 Location: Quetta Posts: 66 Member: 684486 Status: Offline Sonork: 1615167 Thanks Meter: 3	secuirty error my octopus box giving security error need solution

08-24-2015, 13:50	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please make sure that You have disabled firewall and antivirus. Install the latest Software version, disconnect all other boxes, dongles and try to run Software again. If problem remains - try to use another, clean (with only necessary drivers and software installed) PC.

08-26-2015, 13:54	#3 (permalink)
Apple User Freak Poster Join Date: Jan 2012 Posts: 312 Member: 1711751 Status: Offline Thanks Meter: 17	i did all you say now there is a new problem i tried for update card and it say number of update has exceeded numbers of value after 24 hours same error when ca i update the card?

08-26-2015, 13:58	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	We have added updates count to your card. Please try to re-update card again.

08-26-2015, 17:04	#5 (permalink)
Apple User Freak Poster Join Date: Jan 2012 Posts: 312 Member: 1711751 Status: Offline Thanks Meter: 17	update ok now thanks. still security error just tell me what driver exactly should i fix. smart card reader? usb serial converter? usb serial port?

08-26-2015, 18:20	#7 (permalink)
Apple User Freak Poster Join Date: Jan 2012 Posts: 312 Member: 1711751 Status: Offline Thanks Meter: 17	ok i did what you said now pc can't find smart card driver. i downloaded box driver v5

08-27-2015, 06:52	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please contact us to Skype, or ICQ, or Yahoo! Messenger, we will check where can be the problem. Our contacts You can find in our profile.

06-24-2019, 07:32	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.