octopus help MS500 nvm and qcn - GSM-Forum

rasec7 · 04-09-2015, 05:11

octopus help MS500 nvm and qcn i need it i unlocked and i put sim and make call and says i emergny only please help unfortunley dont have logs i know with qcn and nvm it should work

Octopus box · 04-09-2015, 06:08

Hello.

Please install latest Software version (Software), fully charge phone's battery by using external charger and repeat the "Unlock" operation with enabled (marked) "Skip Read/Write QCN during the Unlock operation" option in the Software. Then insert SIM card, wait 5-7 minutes and try to find and select network manually. Post here the result.

rasec7 · 04-09-2015, 06:44

im downloading a d500 firmware and ms500 hopefully should make it work

Octopus box · 04-09-2015, 07:04

Do, what I have written above and post full Software log.

rasec7 · 04-09-2015, 07:18

Checking data...OK
Platform: LG Qualcomm
Selected port: COM24
Selected model: MS500
Reading info...OK
Mode: Normal
Model ID: LGMS500Z: ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 014143-00-191783-2
SPC: 000000
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Enable "Settings" -> "Developer options" -> "USB debugging" option
4. Connect cable and check if ADB interface has appeared in PC Device Manager.

tried unlocking in download mode wont work

Octopus box · 04-09-2015, 07:24

Disconnect all other devices from PC, re-boot the PC, fully charge phone's battery by using external charger, turn on USB Debugging Mode and try again. Post here the result. Also post log with the "Unlock" operation from Download Mode.

rasec7 · 04-09-2015, 08:15

Checking data...OK
Platform: LG Qualcomm
Selected port: COM24
Selected model: MS500Z
Reading info...OK
Mode: Emergency
Model ID: BS/LGMS500/205030
SW version: LGMS500AT-02-V12b-310-260-MAR-24-2014+0
Product ID: CT62S140904001010
IMEI: 014143-00-191783-2
Unlocking...
Switching to Normal mode...
Found model LGMS500Z: ÿd at port COM24
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Enable "Settings" -> "Developer options" -> "USB debugging" option
4. Connect cable and check if ADB interface has appeared in PC Device Manager.

still locked

Octopus box · 04-09-2015, 08:19

We have prepared and sent You test Software version to PM. Install this Software, disconnect all other devices from PC, re-boot the PC, fully charge phone's battery by using external charger, turn on USB Debugging Mode and try to perfrom the "Unlock" operation fom Normal Mode. Post here the result.

Try to perfrom the "Unlock" operation on another PC.

Also, look here: http://forum.gsmhosting.com/vbb/10975484-post3097.html.

rasec7 · 04-09-2015, 18:58

unfortunetly this the only fone ive had trouble with ,customer wanted fone back paid code and got it done but we still need a good qcn file on support it wasnt getting 4g but customer didnt mind

04-09-2015, 05:11	#1 (permalink)
rasec7 Freak Poster Join Date: Sep 2008 Location: near da border Posts: 267 Member: 861495 Status: Offline Thanks Meter: 52	octopus help MS500 nvm and qcn octopus help MS500 nvm and qcn i need it i unlocked and i put sim and make call and says i emergny only please help unfortunley dont have logs i know with qcn and nvm it should work

04-09-2015, 06:08	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Please install latest Software version (Software), fully charge phone's battery by using external charger and repeat the "Unlock" operation with enabled (marked) "Skip Read/Write QCN during the Unlock operation" option in the Software. Then insert SIM card, wait 5-7 minutes and try to find and select network manually. Post here the result.

04-09-2015, 06:44	#3 (permalink)
rasec7 Freak Poster Join Date: Sep 2008 Location: near da border Posts: 267 Member: 861495 Status: Offline Thanks Meter: 52	im downloading a d500 firmware and ms500 hopefully should make it work

04-09-2015, 07:04	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Do, what I have written above and post full Software log.

04-09-2015, 07:18	#5 (permalink)
rasec7 Freak Poster Join Date: Sep 2008 Location: near da border Posts: 267 Member: 861495 Status: Offline Thanks Meter: 52	Checking data...OK Platform: LG Qualcomm Selected port: COM24 Selected model: MS500 Reading info...OK Mode: Normal Model ID: LGMS500Z: ÿd Firmware compiled date: Mar 24 2014 Firmware compiled time: 20:58:37 Firmware released date: Mar 24 2014 Firmware released time: 20:58:37 SW Version: LGMS500Z00 IMEI: 014143-00-191783-2 SPC: 000000 Unlocking... Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone... Please, reconnect phone, enable USB debugging, and try again. To enable USB debugging, please perform the following steps: 1. Disconnect cable 2. Install LG Android ADB drivers 3. Enable "Settings" -> "Developer options" -> "USB debugging" option 4. Connect cable and check if ADB interface has appeared in PC Device Manager. tried unlocking in download mode wont work

04-09-2015, 07:24	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Disconnect all other devices from PC, re-boot the PC, fully charge phone's battery by using external charger, turn on USB Debugging Mode and try again. Post here the result. Also post log with the "Unlock" operation from Download Mode.

04-09-2015, 08:15	#7 (permalink)
rasec7 Freak Poster Join Date: Sep 2008 Location: near da border Posts: 267 Member: 861495 Status: Offline Thanks Meter: 52	Checking data...OK Platform: LG Qualcomm Selected port: COM24 Selected model: MS500Z Reading info...OK Mode: Emergency Model ID: BS/LGMS500/205030 SW version: LGMS500AT-02-V12b-310-260-MAR-24-2014+0 Product ID: CT62S140904001010 IMEI: 014143-00-191783-2 Unlocking... Switching to Normal mode... Found model LGMS500Z: ÿd at port COM24 Initializing ADB...OK Waiting for phone... Please, reconnect phone, enable USB debugging, and try again. To enable USB debugging, please perform the following steps: 1. Disconnect cable 2. Install LG Android ADB drivers 3. Enable "Settings" -> "Developer options" -> "USB debugging" option 4. Connect cable and check if ADB interface has appeared in PC Device Manager. still locked

04-09-2015, 08:19	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	We have prepared and sent You test Software version to PM. Install this Software, disconnect all other devices from PC, re-boot the PC, fully charge phone's battery by using external charger, turn on USB Debugging Mode and try to perfrom the "Unlock" operation fom Normal Mode. Post here the result. Try to perfrom the "Unlock" operation on another PC. Also, look here: http://forum.gsmhosting.com/vbb/10975484-post3097.html.

04-09-2015, 18:58	#9 (permalink)
rasec7 Freak Poster Join Date: Sep 2008 Location: near da border Posts: 267 Member: 861495 Status: Offline Thanks Meter: 52	unfortunetly this the only fone ive had trouble with ,customer wanted fone back paid code and got it done but we still need a good qcn file on support it wasnt getting 4g but customer didnt mind