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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-21-2015, 11:11   #1 (permalink)
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P500 cant set to download mode/emergency mode


Welcome to Octoplus/Octopus Box LG Software version 1.8.6
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port:
Selected model: P500
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port:
Selected model: P500
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port:
Selected model: P500
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM43
Selected model: P500
Reading info...Failed!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM44
Selected model: P500
Reading info...OK
Mode: Normal
Model ID: P500
Firmware compiled date: Sep 21 2011
Firmware compiled time: 12:30:00
Firmware released date: Sep 20 2011
Firmware released time: 14:51:36
SW Version: P500-M76XX-V20g-SEP-21-2011-XX
IMEI: 357484-04-290954-4
Bluetooth address: F8:0C:F3:00:3FF
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM44
Selected model: P500
Reading info...OK
Mode: Normal
Model ID: P500
Firmware compiled date: Sep 21 2011
Firmware compiled time: 12:30:00
Firmware released date: Sep 20 2011
Firmware released time: 14:51:36
SW Version: P500-M76XX-V20g-SEP-21-2011-XX
IMEI: 357484-04-290954-4
Bluetooth address: F8:0C:F3:00:3FF
Opening "LGP500AT-00-V10c-ORG-PL-OCT-11-2010+0.oct"...OK
Switching to Download mode...OK
Checking partition...OK
Write BootLoaders: No
Writing AMSS...OK
Writing Boot image...Failed!
--------------------------------------------------------------------------


failed on writing

tried to flash again but cant acces to download mode while press vol up , power on and back button as instruction from support


please help
unit status.................power on ...lg logo....and Fastboot mode.
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Old 07-21-2015, 11:39   #2 (permalink)
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Hello.

Please install latest Software version, fully charge phone's battery and try to reflash the phone again.

To enter Emergency/Download mode, disconnect cable, reconnect the battery, press and hold "Back"+"Vol+"+"Power ON" buttons and connect cable.
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Old 07-22-2015, 02:56   #3 (permalink)
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To enter Emergency/Download mode, disconnect cable, reconnect the battery, press and hold "Back"+"Vol+"+"Power ON" buttons and connect cable.

I tried that several times but it goes to " fastboot mode," i cleaned all volume buttons and home and back buttons as well but cant acces to download mode.

any tricks to set on download mode?
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Old 07-22-2015, 09:59   #4 (permalink)
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Try to connect the phone directly to PC via P999 cable (with 910kOm resistor) and check, whether phone enters Emergency/Download mode.
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