p500 strange peoblem [Solved] - GSM-Forum

lloydgsm · 11-21-2014, 14:41

plz ive lg p500 to reset gmail lock but whn i connect the phone, this is what it shows
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM21
Selected model: P500
Reading info...OK
Mode: Emergency
Model ID: BS/SU370/7D
Incompatible model ID!
Please, select correct model!

Octopus box · 11-21-2014, 15:45

Hello.

As You can see, your device is detected by Software in Energency Mode as SU370, not as P500:

Quote:

Model ID: BS/SU370/7D

We will prepare test Software version for You, please wait.

Octopus box · 11-21-2014, 16:04

We have sent You test Software version to PM, please check.

lloydgsm · 11-21-2014, 16:17

i selected the su370 model and read the info again...here x log:
Platform: LG Qualcomm
Selected port: COM21
Selected model: SU370
Mode: Normal
Phone model: SU370028
SW Version: SU370028
IMEI: 012408-00-033799-9
Bluetooth address: 5C:17

3:01:B0:17
Firmware compiled date: Mar 22 2011
Firmware compiled time: 06:00:00
Firmware released date: Sep 14 2011
Firmware released time: 19:35:33

i want to bypass gmail lock...since im unable to perform hard reset..i want to full flash the phone...should i do it?

Octopus box · 11-21-2014, 16:23

Yes, You can re-flash the phone.

lloydgsm · 11-21-2014, 17:24

after flash all is ok thx octopus team

11-21-2014, 14:41	#1 (permalink)
lloydgsm No Life Poster Join Date: Feb 2010 Location: Ghana Posts: 1,054 Member: 1230787 Status: Offline Thanks Meter: 96	p500 strange peoblem [Solved] plz ive lg p500 to reset gmail lock but whn i connect the phone, this is what it shows -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM21 Selected model: P500 Reading info...OK Mode: Emergency Model ID: BS/SU370/7D Incompatible model ID! Please, select correct model!

11-21-2014, 16:17	#4 (permalink)
lloydgsm No Life Poster Join Date: Feb 2010 Location: Ghana Posts: 1,054 Member: 1230787 Status: Offline Thanks Meter: 96	i selected the su370 model and read the info again...here x log: Platform: LG Qualcomm Selected port: COM21 Selected model: SU370 Mode: Normal Phone model: SU370028 SW Version: SU370028 IMEI: 012408-00-033799-9 Bluetooth address: 5C:173:01:B0:17 Firmware compiled date: Mar 22 2011 Firmware compiled time: 06:00:00 Firmware released date: Sep 14 2011 Firmware released time: 19:35:33 i want to bypass gmail lock...since im unable to perform hard reset..i want to full flash the phone...should i do it?

11-21-2014, 16:04	#3 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	We have sent You test Software version to PM, please check.

11-21-2014, 16:23	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Yes, You can re-flash the phone.

11-21-2014, 17:24	#6 (permalink)
lloydgsm No Life Poster Join Date: Feb 2010 Location: Ghana Posts: 1,054 Member: 1230787 Status: Offline Thanks Meter: 96	after flash all is ok thx octopus team