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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 06-12-2012, 13:08   #1 (permalink)
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P920 no imei

hi sir
i have P920 phone , imei not showing

if i connects this phone as tool message ,getting this error

Code:
Welcome to Octopus Box LG Software version 2.1.3
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: Modem
Selected model: P920
Initializing device...OK
Please, power phone ON, connect P990 cable (with 56k resistor), type 
3845#*920#, go to "Port Setting", select "CP Image download" and click 
"OK"...OK
Sending preloader...OK
Sending loader...OK
Reading info...Failed!
Certificate load error
Fixing IMEI...
New IMEI: 357116-04-300460-8
Reading EEPROM...Failed!
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: Modem
Selected model: P920
Initializing device...OK
Please, power phone ON, connect P990 cable (with 56k resistor), type 
3845#*920#, go to "Port Setting", select "CP Image download" and click 
"OK"...OK
Sending preloader...OK
Sending loader...OK
Reading info...Failed!
Certificate load error
Fixing IMEI...
New IMEI: 357116-04-300460-8
Reading EEPROM...Failed!


please i need guidance for repair imei
i tried many times but could get phone info while connecting and the result is same
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Old 06-13-2012, 05:45   #2 (permalink)
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Hello.
There is damaged flash chip in your phone. Currently no software solutioin how to repair.
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Old 06-13-2012, 09:36   #3 (permalink)
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thank you for reply sir
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Old 11-22-2012, 05:47   #4 (permalink)
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i have p920h send to unlock, return without imei, i buy octopus to repair, first update 2.3.6(2.2.2 original), try and try, with usb repair imei sucess.



Platform: LG Infineon
Connection mode: Modem
Selected model: P920
Initializing device...OK
Please, power phone ON, connect P990 cable (with 56k resistor), type 3845#*920#, go to "Port Setting", select "CP Image download" and click "OK"...OK
Sending preloader...OK
Sending loader...OK
Reading info...Failed!
Certificate load error
Disconnected.
Please, reboot the phone manually.
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: Modem
Selected model: P920h
Initializing device...OK
Please, power phone ON, connect P990 cable (with 56k resistor), type 3845#*920#, go to "Port Setting", select "CP Image download" and click "OK"...OK
Sending preloader...OK
Sending loader...OK
Reading info...Failed!
Certificate load error
Disconnected.
Please, reboot the phone manually.
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: Modem
Selected model: P925
Initializing device...OK
Please, power phone ON, connect P990 cable (with 56k resistor), type 3845#*925#, go to "Port Setting", select "CP Image download" and click "OK"...OK
Sending preloader...OK
Sending loader...OK
Reading info...Failed!
Certificate load error
Disconnected.
Please, reboot the phone manually.
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: Modem
Selected model: P920h
Initializing device...OK
Please, power phone ON, connect P990 cable (with 56k resistor), type 3845#*920#, go to "Port Setting", select "CP Image download" and click "OK"...OK
Sending preloader...OK
Sending loader...OK
Reading info...OK
IMEI: 357116-04-082097-2
Bluetooth address: A8:92:2C:BB:57:C3
Locks: none
MCC=234 (United Kingdom)
MNC=33 (Orange UK)
Opening "lgmio.eep"...OK
Writing EEPROM...OK
Creating EEPROM backup...OK
Backup saved to "P920h_357116040820972_22-11-2012_02-24-59.EEP"
Repairing EEPROM...OK
Reading info...OK
IMEI: 357116-04-082097-2
Bluetooth address: A8:92:2C:BB:57:C3
Locks: none
MCC=234 (United Kingdom)
MNC=33 (Orange UK)
Unlocking...
Reading EEPROM...OK
Backup saved to "P920h_357116040820972_22-11-2012_02-25-17.EEP"
Writing EEPROM...OK
Phone successfully unlocked!
Fixing IMEI...
New IMEI: 352345-64-613496-8
Reading EEPROM...OK
Backup saved to "P920h_357116040820972_22-11-2012_02-25-30.EEP"
Writing EEPROM...OK
IMEI successfully fixed!
Creating EEPROM backup...OK
Backup saved to "P920h_357116040820972_22-11-2012_02-25-44.EEP"
Repairing EEPROM...OK
Reading info...OK
IMEI: 357116-xxxxxxxx
Bluetooth address: A8:92:2C:BB:57:C3
Locks: none
MCC=234 (United Kingdom)
MNC=33 (Orange UK)
Opening "lgmio.eep"...OK
Writing EEPROM...OK
Unlocking...
Reading EEPROM...OK
Backup saved to "P920h_357116040820972_22-11-2012_02-26-24.EEP"
Writing EEPROM...OK
Phone successfully unlocked!
Fixing IMEI...
New IMEI: 354164-xxxxxxxxxxxxxxxxxxx
Reading EEPROM...OK
Backup saved to "P920h_357116040820972_22-11-2012_02-26-28.EEP"
Writing EEPROM...OK
IMEI successfully fixed!


another time not work to me, maybe i press Disconnected, last time i take off the baterie, and sucess, happy happying
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Old 11-22-2012, 06:20   #5 (permalink)
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flash ic is the problem sir.
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