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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-14-2017, 21:05   #1 (permalink)
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Smile Please Help frp remove H830 failed [Solved]


Welcome to Octoplus/Octopus Box LG Software version 2.5.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM64
Selected model: H840
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-H830
Incompatible model ID!
Please, select correct model!
Performed by 2.5.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM46
Selected model: H830
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable).
Reading info...Failed!
Port busy
Performed by 2.5.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM64
Selected model: H830
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable).
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LGH830AT-01-V20a-310-260-NOV-07-2016-ARB01+0
Android version: 7.0
LAF Version: 1.1
Product ID: PT01S160601000527
IMEI: 356729-07-217671-6
Target operator: TMO
Hardware: rev_10
Reading partitions...OK
Resetting FRP Lock...Failed!
LAF Error: 80000019.
Reset FRP operation is currently not supported for your phone's firmware.
Performed by 2.5.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM64
Selected model: H830
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable).
Reading info...
Model ID: LG-H830
IMEI:
Android version: 7.0
Battery level: 24%
SW Version: H83020a
Mode: Emergency
Initializing flash...OK
SW version: LGH830AT-01-V20a-310-260-NOV-07-2016-ARB01+0
Android version: 7.0
LAF Version: 1.1
Product ID: PT01S160601000527
IMEI: 356729-07-217671-6
Target operator: TMO
Hardware: rev_10
Reading partitions...OK
Resetting FRP Lock...Failed!
Error code: KLQWHCKASD
Performed by 2.5.3 Software version.

Last edited by Octopus box; 03-15-2017 at 09:02.
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Old 01-16-2017, 08:44   #2 (permalink)
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Hello.

Please install the latest Software version, then repeat "Reset FRP" operation again. Post here the result.

Last edited by Octopus box; 01-16-2017 at 08:53.
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Old 03-14-2017, 21:30   #3 (permalink)
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM149
Selected model: H830
Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable).
Reading info...
Model ID: LG-H830
IMEI: 358829-07-093607-5
Android version: 6.0.1
Battery level: 25%
SW Version: H83010i
Mode: Normal
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Resetting FRP Lock...
Resetting FRP lock successfully completed!
Performed by 2.6.0 Software version.

seems to be done thanks
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