please help octupos team - GSM-Forum

cool_male01 · 06-20-2012, 12:34

y i cant use my octupos software anymore it says card not found..yesterday i used this with no problem..but now i cant use it..

i try to update but got this error

Octopus box · 06-20-2012, 12:43

Re-install drivers, check box, check cable...Try to use card with another reader...

cool_male01 · 06-20-2012, 13:57

again i try in different computer..it says security error..

Octopus box · 06-20-2012, 13:58

Re-update card and post here log.

cool_male01 · 06-20-2012, 14:06

problem solved by using smartcard2000 driver from octopus support.

.but why in my other pc it says card not found what causes those problem?

Octopus box · 06-20-2012, 14:13

Hard to say exactly... Check your PC, re-install drivers, try to use another USB port.

06-20-2012, 12:34	#1 (permalink)
cool_male01 No Life Poster Join Date: May 2007 Location: cebu city Posts: 634 Member: 508157 Status: Offline Sonork: 0100.1627392 Thanks Meter: 54	please help octupos team y i cant use my octupos software anymore it says card not found..yesterday i used this with no problem..but now i cant use it.. i try to update but got this error

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06-20-2012, 12:43	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,802 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,406	Re-install drivers, check box, check cable...Try to use card with another reader...

06-20-2012, 13:57	#3 (permalink)
cool_male01 No Life Poster Join Date: May 2007 Location: cebu city Posts: 634 Member: 508157 Status: Offline Sonork: 0100.1627392 Thanks Meter: 54	again i try in different computer..it says security error..

06-20-2012, 13:58	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,802 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,406	Re-update card and post here log.

06-20-2012, 14:06	#5 (permalink)
cool_male01 No Life Poster Join Date: May 2007 Location: cebu city Posts: 634 Member: 508157 Status: Offline Sonork: 0100.1627392 Thanks Meter: 54	problem solved by using smartcard2000 driver from octopus support. .but why in my other pc it says card not found what causes those problem?

06-20-2012, 14:13	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,802 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,406	Hard to say exactly... Check your PC, re-install drivers, try to use another USB port.