please octopus team help me - GSM-Forum

atiqmalik · 04-09-2016, 12:29

i have lg SU630 with network locked
when i try to unlock with octopus its give this error
Welcome to Octoplus/Octopus Box LG Software version 2.2.4
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM10
Selected model: SU630
Mode: Normal
Phone model: SU630907
SW Version: 32
IMEI: 356625-03-051832-2
Bluetooth address: 00:26:E2:67:7B:B1
Firmware compiled date: Jul 22 2009
Firmware compiled time: 01:00:00
Firmware released date: Jan 01 2010
Firmware released time: 16:11:00
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM10
Selected model: SU630
Mode: Normal
Phone model: SU630907
SW Version: 32
IMEI: 356625-03-051832-2
Bluetooth address: 00:26:E2:67:7B:B1
Checking security...OK
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually %s
3. Connect cable and press "Ok" button.
Switching to Serial Port...Failed!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM10
Selected model: SU630
Mode: Emergency
Checking security...OK
Sending loader...OK
Searching signatures...
Signature #1...
Searching signatures...
Signature #1...
Searching signatures...
Signature #1...Failed!

Octopus box · 04-09-2016, 13:45

Hello.

We will check where can be the problem and try to find solution.

Octopus box · 04-12-2016, 12:05

Please, perform Dump Nand operation and send us, we will research it.

04-09-2016, 12:29	#1 (permalink)
atiqmalik Freak Poster Join Date: Jan 2014 Location: pakistan Posts: 235 Member: 2114397 Status: Offline Thanks Meter: 157	please octopus team help me i have lg SU630 with network locked when i try to unlock with octopus its give this error Welcome to Octoplus/Octopus Box LG Software version 2.2.4 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM10 Selected model: SU630 Mode: Normal Phone model: SU630907 SW Version: 32 IMEI: 356625-03-051832-2 Bluetooth address: 00:26:E2:67:7B:B1 Firmware compiled date: Jul 22 2009 Firmware compiled time: 01:00:00 Firmware released date: Jan 01 2010 Firmware released time: 16:11:00 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM10 Selected model: SU630 Mode: Normal Phone model: SU630907 SW Version: 32 IMEI: 356625-03-051832-2 Bluetooth address: 00:26:E2:67:7B:B1 Checking security...OK Switching to Download mode...Failed! Please perform the following steps: 1. Disconnect cable 2. Put phone into download mode manually %s 3. Connect cable and press "Ok" button. Switching to Serial Port...Failed! -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM10 Selected model: SU630 Mode: Emergency Checking security...OK Sending loader...OK Searching signatures... Signature #1... Searching signatures... Signature #1... Searching signatures... Signature #1...Failed!

04-09-2016, 13:45	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. We will check where can be the problem and try to find solution.

04-12-2016, 12:05	#3 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please, perform Dump Nand operation and send us, we will research it.