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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-21-2016, 08:04   #1 (permalink)
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Thumbs up plz help me octopus great team [Solved]


i dont know why every thing is ok but from 2,3 days i get this error before that i unlock alot of phones but now getting this error::


Welcome to Octoplus/Octopus Box LG Software version 2.4.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager.OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.

Last edited by Octopus box; 11-10-2016 at 14:04.
 
The Following User Says Thank You to lerner_ For This Useful Post:
Old 09-21-2016, 08:07   #2 (permalink)
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Quote:
Originally Posted by lerner_ View Post
i dont know why every thing is ok but from 2,3 days i get this error before that i unlock alot of phones but now getting this error::


Welcome to Octoplus/Octopus Box LG Software version 2.4.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager.OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
it look like you need to enable diag.
try enable diag then retry. post logs

press thanks button.
 
Old 09-21-2016, 08:23   #3 (permalink)
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Hello.

Please, try to do next:

To connect the phone in Normal Mode, do the next: Select "Charge Phone" in "USB PC Connection" menu. Type ##3424#, go to "Diag" menu and select "Enable". This menu is blocked by SPC/MSL.
 
Old 11-10-2016, 14:03   #4 (permalink)
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Join Date: Aug 2011
Location: United States
Posts: 85
Member: 1629444
Status: Offline
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, try to do next:

To connect the phone in Normal Mode, do the next: Select "Charge Phone" in "USB PC Connection" menu. Type ##3424#, go to "Diag" menu and select "Enable". This menu is blocked by SPC/MSL.
thanks bro
my problem solved

best regards



Log:


Quote:
Platform: LG Qualcomm
Selected port: COM1
Selected model: LS980
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS980
Firmware version: LS980ZV8_13
Kernel version: 3.4.0-perf-g1fe3c70 (lgmobile@LGEARND4B12) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Nov 26 11:25:38 KST 201
Android version: 4.2.2
Hardware: Qualcomm MSM 8974 (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM330
Selected model: LS980
Reading info...
Model ID: LG-LS980
IMEI: 350305-26-000000-4
Android version: 4.2.2
Battery level: 100%
SW Version: LS980ZV8
Mode: Normal
Firmware compiled date: Jul 26 2013
Firmware compiled time: 23:00:00
Firmware released date: Nov 26 2013
Firmware released time: 11:04:30
SW Version: M8974A-AAAANAZM-1.0.190034
IMEI: 350305-26-000000-4
SPC: 000000
MEID: 35030526000000
Mobile ESN: 808D1BB1
MDN: 000-000-8784
User Lock Code: 8784
MCC: 000
MNC: 00
MIN1: 0008784
MIN2: 000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is not rooted.
Sending exploit...Failed!
Performed by 2.4.3 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM330
Selected model: LS980
Reading info...
Model ID: LG-LS980
IMEI: 350305-26-000000-4
Android version: 4.2.2
Battery level: 100%
SW Version: LS980ZV8
Mode: Normal
Firmware compiled date: Jul 26 2013
Firmware compiled time: 23:00:00
Firmware released date: Nov 26 2013
Firmware released time: 11:04:30
SW Version: M8974A-AAAANAZM-1.0.190034
IMEI: 350305-26-000000-4
SPC: 000000
MEID: 35030526000000
Mobile ESN: 808D1BB1
MDN: 000-000-8784
User Lock Code: 8784
MCC: 000
MNC: 00
MIN1: 0008784
MIN2: 000
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Sending network config...OK
Setting options...OK
Phone successfully unlocked!
Rebooting phone...
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
Performed by 2.4.3 software version.
 
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