problem flashing H900[Solved] - GSM-Forum

mastershex · 03-17-2017, 12:21

hello

i flashed LG H900 with support file and now handset is dead

only bootup on logo

phone flashed successfully but after flash hangs on logo only download mod is availbale

strange thing is though i flashed it with 21w fw but info still shows V10f

and when i flashed it with v10f still the same .

here is the info of the phone

Welcome to Octoplus/Octopus Box LG Software version 2.6.0
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM64
Selected model: H900
Reading info...
Model ID: LG-H900
IMEI: 353xxxxxxxxxxx
Android version: 5.1.1
Battery level: 7%
SW Version: H90010f
Mode: Emergency
Initializing flash...OK
SW version: LGH900AT-00-V10f-ATT-US-OCT-28-2015+0
Android version: 6.0
LAF Version: 1.1
Product ID: HD55S160108000369
IMEI: 353xxxxxxxxxxxxxxxxxx
Target operator: ATT
Hardware: rev_10
Performed by 2.6.0 Software version.

what is wrong with this phone ???

and on the backside of the phone here is the log :

Model no. : LG-H900
h\w : 1.0 s\w : v10d TMO

phone was completely normal and fully working before flash .

any idea?

Octopus box · 03-17-2017, 12:38

Hello.

Please, post here full Software log, we will check it.

mastershex · 03-17-2017, 12:49

17-03-2017_11-53-34.log - ????? ??? ? ???? ??????

Octopus box · 03-17-2017, 13:00

Hello.

As we can see from the Software log, You are trying to reflash the phone with some modified firmware "LGH900AT-V10F-ATT-ROM-Fix-HoangNova.TOT"

mastershex · 03-17-2017, 13:01

yes but this is after that i flashed with support file . do u want the log of flashing with support file ?

Octopus box · 03-17-2017, 13:30

Yes, post here full Software log with all performed operations.

mastershex · 03-18-2017, 00:12

here is the log file of flashing with support file

18-03-2017_02-00-23.log - ????? ??? ? ???? ??????

any idea why phone hangs on logo ?????

Octopus box · 03-18-2017, 10:21

We have uploaded V20j firmware into the Support Area, please check it and try to reflash your phone again.

mastershex · 03-18-2017, 11:20

thanks i will report bak as soon as possible

mastershex · 03-19-2017, 04:15

phone is now completely dead after a successful flash proccedure

known by system as zeus flash device ..... i dont know what else to do

strange thing is phone was completely working without problem before flash and we want only to update

any idea for the this condition ????

19-03-2017_06-03-03.log - ????? ??? ? ???? ??????

Octopus box · 03-20-2017, 08:58

We will check where can be the problem.

mastershex · 03-20-2017, 09:49

how long should i wait ????

customer handset is dead now because of support section FW at the first place !

u think our friends in Medusa Pro section can help reviving the phone ????

Octopus box · 03-20-2017, 10:32

Please, contact with us tomorrow, You can try to repair your device with Medusa Pro Box via Factory Repair operation. Unfortunately, this phone model isn't supported via eMMC.

ky_bAttaUsAi · 07-21-2017, 19:50

mine is completely dead after flashed

Boot loop before and after i flashed the handset is deadboot.

any one can help me please!

Quote:

--------------------------------------------------------------------------------
Opening "LGH900AT-00-V20j-ATT-US-MAR-27-2016-ARB01+0-
TOT.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Formating ENCRYPT...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing hypbak...OK
Writing tzbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sdibak...OK
Writing persist...OK
Writing sec...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing raw_resources...OK
Writing raw_resourcesbak...OK
Writing factory...OK
Writing system...OK
Reading partitions...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
Performed by 2.6.9 Software version.
--------------------------------------------------------------------------------

Octopus box · 07-22-2017, 08:05

Please post here full Software log of "Write firmware" operation.

03-17-2017, 12:21	#1 (permalink)
mastershex Freak Poster Join Date: Jan 2013 Posts: 335 Member: 1867244 Status: Offline Thanks Meter: 63	problem flashing H900[Solved] hello i flashed LG H900 with support file and now handset is dead only bootup on logo phone flashed successfully but after flash hangs on logo only download mod is availbale strange thing is though i flashed it with 21w fw but info still shows V10f and when i flashed it with v10f still the same . here is the info of the phone Welcome to Octoplus/Octopus Box LG Software version 2.6.0 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM64 Selected model: H900 Reading info... Model ID: LG-H900 IMEI: 353xxxxxxxxxxx Android version: 5.1.1 Battery level: 7% SW Version: H90010f Mode: Emergency Initializing flash...OK SW version: LGH900AT-00-V10f-ATT-US-OCT-28-2015+0 Android version: 6.0 LAF Version: 1.1 Product ID: HD55S160108000369 IMEI: 353xxxxxxxxxxxxxxxxxx Target operator: ATT Hardware: rev_10 Performed by 2.6.0 Software version. what is wrong with this phone ??? and on the backside of the phone here is the log : Model no. : LG-H900 h\w : 1.0 s\w : v10d TMO phone was completely normal and fully working before flash . any idea?

03-17-2017, 12:38	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,410	Hello. Please, post here full Software log, we will check it.

03-17-2017, 12:49	#3 (permalink)
mastershex Freak Poster Join Date: Jan 2013 Posts: 335 Member: 1867244 Status: Offline Thanks Meter: 63	17-03-2017_11-53-34.log - ????? ??? ? ???? ??????

03-17-2017, 13:00	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,410	Hello. As we can see from the Software log, You are trying to reflash the phone with some modified firmware "LGH900AT-V10F-ATT-ROM-Fix-HoangNova.TOT"

03-17-2017, 13:01	#5 (permalink)
mastershex Freak Poster Join Date: Jan 2013 Posts: 335 Member: 1867244 Status: Offline Thanks Meter: 63	yes but this is after that i flashed with support file . do u want the log of flashing with support file ?

03-17-2017, 13:30	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,410	Yes, post here full Software log with all performed operations.

03-18-2017, 00:12	#7 (permalink)
mastershex Freak Poster Join Date: Jan 2013 Posts: 335 Member: 1867244 Status: Offline Thanks Meter: 63	here is the log file of flashing with support file 18-03-2017_02-00-23.log - ????? ??? ? ???? ?????? any idea why phone hangs on logo ?????

03-18-2017, 10:21	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,410	We have uploaded V20j firmware into the Support Area, please check it and try to reflash your phone again.

03-18-2017, 11:20	#9 (permalink)
mastershex Freak Poster Join Date: Jan 2013 Posts: 335 Member: 1867244 Status: Offline Thanks Meter: 63	thanks i will report bak as soon as possible

03-19-2017, 04:15	#10 (permalink)
mastershex Freak Poster Join Date: Jan 2013 Posts: 335 Member: 1867244 Status: Offline Thanks Meter: 63	phone is now completely dead after a successful flash proccedure known by system as zeus flash device ..... i dont know what else to do strange thing is phone was completely working without problem before flash and we want only to update any idea for the this condition ???? 19-03-2017_06-03-03.log - ????? ??? ? ???? ??????

03-20-2017, 08:58	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,410	We will check where can be the problem.

03-20-2017, 09:49	#12 (permalink)
mastershex Freak Poster Join Date: Jan 2013 Posts: 335 Member: 1867244 Status: Offline Thanks Meter: 63	how long should i wait ???? customer handset is dead now because of support section FW at the first place ! u think our friends in Medusa Pro section can help reviving the phone ????

03-20-2017, 10:32	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,410	Please, contact with us tomorrow, You can try to repair your device with Medusa Pro Box via Factory Repair operation. Unfortunately, this phone model isn't supported via eMMC.

07-22-2017, 08:05	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,410	Please post here full Software log of "Write firmware" operation.